R E V . A 10 9/ 9 8 P N 47653
H U M P H R E Y F I E L D A N A L Y Z E R
I I
APPENDIX A
A-25
REV. B 02/03 PN 51680-1
HUMPHREY FIELD ANALYZER
II -
i
series
HUMPHREY FIELD ANALYZER
II
H-1
The following are a number of situations which may occur when using your HFA II. Not all potential situations are listed nor are all the
possible solutions. Please refer to the section numbers found in the parentheses “( )” to find additional information on the subject of
concern in this User’s Guide. More information may also be found on the web site for Carl Zeiss Meditec:
www.meditec.zeiss.com
Should you still have difficulties after attempting to solve the problem, call Carl Zeiss Meditec Customer Service at 1-877-486-7473. Have
this User’s Guide available, print a copy of the System Log and know your HFA II model, serial number and current software revision
before calling Customer Service.
To find the Model and Serial Number (1)
• Look on the rear panel of the HFA II to find the information.
• These numbers may also be found at the top of the System Log or on the Unit Configuration
(“i”
Information) screen.
Write these numbers here for future reference:
Model Number:
_______________________________
Serial Number:
_______________________________
How to print the System Log (2)
How to print the Unit Configuration information (2)
• Start at the Main Menu.
•Press the
“i”
button in the upper left-hand corner of most screens.
• Press
System Setup
icon.
- If the eye monitor is visible, press OFF to display
“i”
button.
• Press PRINT SYSTEM LOG.
•Press PRINT.
PROBLEM
POSSIBLE CAUSE OR SOLUTION
Start-up Difficulties
HFA II will not turn on
• Check power cord connections to HFA II, power table and wall outlet (1)
• Check power switch on power table (1)
• Check fuse in HFA II (near power switch) and power table (1, 12)
HFA II turns on but Main Menu
• If black screen is present and patient response button drawing is visible,
screen never appears
press patient response button to verify error code - write down the error
code - then turn HFA II off then on again - if this continues, call Customer
Service and mention error code
• If this happens after installation of new software: Turn off HFA II, re-install
software starting with disk #1 in floppy drive - turn power on to HFA II and
follow directions
• Check brightness knob on right side of touch screen (1)
• Check to see if patient response button is being down pressed in holder
Calibration screen displayed at start-up
• Patient response button stuck in down position (12)
- follow directions on screen or recycle power
- lift patient response button out of holder; replace in proper position.
Appendix H: Troubleshooting
B-H Appendex.htp
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Summary of Contents for HUMPHREY 720i
Page 1: ...HUMPHREY FIELD ANALYZER II i series USER S GUIDE Model 720i Model 740i Model 745i Model 750i...
Page 4: ......
Page 26: ...1 18 INTRODUCTION INSTRUMENT SETUP REV B 02 03 PN 51680 1 HUMPHREY FIELD ANALYZER II i series...
Page 116: ...6 8 TEST RELIABILITY REV B 02 03 PN 51680 1 HUMPHREY FIELD ANALYZER II i series...
Page 208: ...10 20 CUSTOM TESTING REV B 02 03 PN 51680 1 HUMPHREY FIELD ANALYZER II i series...
Page 284: ...12 14 CARE AND CLEANING REV B 02 03 PN 51680 1 HUMPHREY FIELD ANALYZER II i series...
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