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User Guide for the VC400 Video Conferencing System

If the system fails to call, you can troubleshoot the problems according to the following
prompts:

Prompts

Description

Call Failed Busy Here



Remote system rejects your SIP call.



Remote system does not answer your SIP call.



Remote system has reached maximum sessions when
you place a SIP call.

Call Failed Remote
endpoint refused call



Remote system rejects your H.323 call



Remote system does not answer your H.323 call.



Remote system has reached maximum sessions when
you place an H.323 call.

Network disconnected

Local network is disconnected

Call Failed Request Time
Out



Remote system network anomaly



Remote system is powered off.

Maximum number of
sessions reached

Local system has reached maximum sessions.

During a video call, the call duration and video of remote system are displayed on the display
device.

Summary of Contents for VC400

Page 1: ...jiu ...

Page 2: ...ssential requirements and other relevant provisions of the CE FCC You can find the CE and FCC information from the label on the back of the VC400 Codec Statements of compliance can be obtained by contacting support yealink com CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 2014 30 EU and 2014 35 EU Part 15 FCC Rules Any Changes or modifications not expressl...

Page 3: ...cal and electronic equipment should understand the meaning of the crossed out wheeled bin symbol WEEE must not be regarded as unsorted municipal waste and must be collected and disposed of separately by a competent authority Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your opinions and comments to DocsFeedback yealink com ...

Page 4: ... Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaseInfoCateId 293 NewsCateId 293 CateId 293 ...

Page 5: ...ith your system administrator that the IP network is ready for system configuration Also be sure to read the Overview and Getting Started sections in this guide before you set up and use the VC400 video conferencing system In This Guide Topics provided in this guide include Chapter 1 Overview Chapter 2 Getting Started Chapter 3 Customizing the VC400 Video Conferencing System Chapter 4 Using the VC...

Page 6: ...Management on page 71 Configuring Camera Presets on page 113 Video Recording on page 116 Screenshot on page 120 Changes for Release 21 Guide Version 21 20 The following sections are new for this version Keyboard Input Method on page 37 Major updates have occurred to the following sections Icon Instructions on page 14 Setup Wizard on page 29 Directory on page 59 Bandwidth Settings on page 78 Placin...

Page 7: ...Information on page 27 Meeting Password on page 54 Meeting Whitelist on page 55 Dual Screen on page 110 8 Way Conference License on page 122 Major updates have occurred to the following sections VCC18 HD Camera on page 6 VCR10 Remote Control on page 12 Installing the VC400 Video Conferencing System on page 24 Audio Setting on page 80 Far end Camera Control on page 82 Controlling the Camera on page...

Page 8: ...User Guide for the VC400 Video Conferencing System viii ...

Page 9: ... Remote Control 12 Icon Instructions 14 Icons on Display Device 14 Icons on VCP40 Video Conferencing Phone 16 LED Instructions 17 User Interfaces 18 Web User Interface 19 Remote Control 19 Documentations 20 Getting Started 23 System Installation 23 Installing the VC400 Video Conferencing System 24 Installing the Camera 25 Installing Batteries for the Remote Control 27 Connecting the CPE80 Expansio...

Page 10: ...ory List 74 Adding a Local Contact from the Call History List 76 Call Protocol 77 Bandwidth Settings 78 Audio Setting 80 Audio Output Device 80 Audio Input Device 81 Far end Camera Control 82 Using the VC400 Video Conferencing System 85 Account Polling 85 Placing Calls 87 Placing a Call Using the Remote Control 89 Placing a Call Using the VCP40 Phone 89 Placing a Call via web user Interface 90 Pla...

Page 11: ...1 Joining the BlueJeans Meeting 131 Using the Pexip Platform 132 Dialing Pexip Alias 132 Joining the Pexip Meeting 133 Using the Mind Platform 134 Joining the Mind Meeting 134 Using the Custom Platform 135 Troubleshooting 137 System Diagnostics 137 General Issues 138 Camera Issues 139 Display Issues 140 Video Audio Issues 141 System Maintenance 142 Regulatory Notices 149 Service Agreements 149 Lim...

Page 12: ...User Guide for the VC400 Video Conferencing System xii ...

Page 13: ...quire additional information or assistance to help you use your new system contact your system administrator Packaging Contents The following items are included in your package If you find that anything is missing contact your system administrator Note VC400 Codec VCC18 HD Camera We recommend that you use the accessories provided or approved by Yealink The use of unapproved third party accessories...

Page 14: ...User Guide for the VC400 Video Conferencing System 2 VCP40 Video Conferencing Phone L Bracket for installing the camera Camera Mounting Accessories VCR10 Remote Control AAA Batteries 2 Power Adapter ...

Page 15: ... list before installation If you find that anything is missing contact your system administrator Optional Accessory The following item is optional You should purchase it separately if necessary The CPE80 expansion microphone is used for expanding the audio pickup range ...

Page 16: ...amera VCP40 Video Conferencing Phone CPE80 Expansion Microphone VCR10 Remote Control VC400 Codec VC400 codec compresses outgoing video and audio data transmits this information to the far end and decompresses incoming data It supports 16 9 and 4 3 aspect ratios It can be compatible with different audio output devices and can adapt to the display devices automatically You do not need to change the ...

Page 17: ... or off LED Indicator Indicates different system statuses For more information refer to LED Instructions on page 17 USB Inserts a USB flash drive to one of the two USB port for storing screenshots recording videos or capturing packets Note If two USB flash drives are connected only the latter one can be identified ...

Page 18: ...nects to an audio input device using an audio cable 3 5mm Line Out Connects to an audio output device using an audio cable 3 5mm Audio In Connects to the VCP40 video conferencing phone Internet Connects to the network device DC19V Connects to the power source via a power adapter Reset Key Resets the system to factory defaults Security Slot Allows you to connect a universal security cable to VC400 ...

Page 19: ...Name Description LED Indicator Indicates different system statuses For more information refer to LED Instructions on page 17 The back of VCC18 HD camera Port Name Description Camera Connects to the Camera port on the VC400 codec using a DVI cable ...

Page 20: ...e VCC18 camera can be panned 100 degrees range tilted 30 degrees range Infrared Sensor The infrared sensor is located within the Yealink logo Aim the remote control at the camera IR sensor to operate the unit VCP40 Video Conferencing Phone The VCP40 video conferencing phone supports 360 degree audio pickup to achieve ultra HD voice ...

Page 21: ...Overview 9 Connect the VCP40 phone to the VC400 codec It can work as an audio device for the system You can also place calls answer calls or view directory and history on the VCP40 phone ...

Page 22: ...through the displayed information Keypad Generates the digits and special characters Off hook Key Initiates a call or answers a call Presentation Key Enables or disables presentation Mute Key Toggles the mute feature Volume Key Adjusts the volume of the speakerphone and ringer Microphone Picks up voice LED Indicators Indicates phone and call statuses Speakerphone Provides ringer and hands free spe...

Page 23: ...one has two MIC ports Up to two expansion microphones can be connected to a video conferencing phone CPE80 is a directional microphone Its coverage range is a 120 degree Always ensure that the speaker faces the expansion microphone Item Description Mute Indicator LED Toggles and indicates mute feature Microphone Transmits sound to other phones MIC Connector Allows you to connect to the MIC port on...

Page 24: ... Sleep Key Puts the system to sleep or wakes the system up Red Shortcut Key Located at the bottom left of the screen Label automatically identifies context sensitive features In the idle screen this is used to enter main menu screen corresponds to the Menu soft key Yellow Shortcut Key Located at the bottom center of the screen Label automatically identifies context sensitive features In the idle s...

Page 25: ...ls Navigation Key In the menu screen press or to switch menus press or to select items In the idle screen pan and tilt the camera to adjust the viewing angle Mute Key Toggles the mute feature Home Key Returns to the idle screen when in the menu screen Enters the pre dialing screen during a call Video Source Key Switches the input source between Camera Camera PC or PC Off hook Key Enters the pre di...

Page 26: ...l long press to start stop recording video Snapshot Key Generates a pound key On the idle screen press to capture the image from the camera During a call long press to capture the image from the camera Icon Instructions Icons on Display Device Icons appearing on the display device are described in the following table Icon Description flashing Network is disconnected Network is available Packet los...

Page 27: ...n screen keyboard Characters input mode of the on screen keyboard Auto answer Missed calls Volume is 0 Do not disturb Do not disturb during a call Call mute Call encryption Call Hold Output volume is 0 during a call The content of the local camera Focus content Camera position Record a video Dialed calls H 323 account SIP account IP Call Dialed calls Cloud platform Received calls H 323 account SIP...

Page 28: ...Local contact Yealink Cloud contact Conference contact VPN is enabled Icons on VCP40 Video Conferencing Phone Icons appearing on the VCP40 LCD screen are described in the following table Icon Description Flashing Network is unavailable SIP account is registered the icon flashes when it is not registered successfully H 323 account is registered the icon flashes when it is not registered successfull...

Page 29: ...IP account IP Call Missed calls Cloud platform LED Instructions Indicator LED on the VC400 codec LED Status Description Solid green The VC400 codec is powered on The VC400 codec is upgrading firmware Solid red The VC400 codec is in sleep mode Solid orange System exception e g network unavailable update failure Off The VC400 codec is powered off or is not connect to the power adapter Indicator LED ...

Page 30: ...ED on the left is off Network is not connected Indicator LED on the left is solid green Network is connected Indicator LED on the right is flashing yellow Sending and receiving data Indicator LED of the Internet port on the VC400 codec LED Status Description Indicator LED on the left is off Network is not connected Indicator LED on the left is solid green Network is connected Indicator LED on the ...

Page 31: ...system Log into the web user interface 1 Enter the IP address e g http 192 168 0 10 or 192 168 0 10 in the address bar of a web browser on your PC and then press the Enter key 2 Enter the administrator user name and password The default user name is admin case sensitive and the default password is 0000 3 Click Login After you log into the web user interface successfully you can click Logout on the...

Page 32: ...ystem via web user interface To control video conferencing system via web user interface 1 Click Home Remote Control when the system is idle or during a call 2 Click the keys on the virtual remote control to control the video conferencing system 3 Click Remote Control to hide the virtual remote control Documentations The following table shows documentations available for the VC400 video conferenci...

Page 33: ... installation recommendations for the system On the website English Chinese Yealink VC Series Video Conferencing System Network Deployment Solution Network deployment for the VCS under various scenarios On the website English Chinese Yealink VC400 VC120 Video Conferencing System Administrator Guide Functionality and configuration of the Yealink VCS On the website English Chinese Note You can also ...

Page 34: ...User Guide for the VC400 Video Conferencing System 22 ...

Page 35: ...e following Installing the VC400 video conferencing system Installing the camera Installing batteries for the remote control Connecting the CPE80 expansion microphone Note Up to two display devices can be connected to the VC400 codec Because the display device is not included in the package you need to purchase it separately if required Ensure that the purchased display device supports HDMI input ...

Page 36: ... with the 7 5m Ethernet cable labeled Audio in 4 Locate the Display1 port on the VC400 codec and connect it to the HDMI port on the display device with the supplied HDMI cable Make sure the display device is powered on 5 Optional Locate the PC port of the VC400 codec and connect it to the HDMI port on the PC with the supplied HDMI VGA direct cable for sharing content 6 Connect the DC19V port on th...

Page 37: ...tween 35 120 mm you can mount the camera on your TV Do the following 1 Lock the camera to the L bracket 2 Remove the protection of the Velcro 3 Put the L bracket on the top of the TV 4 Make sure the back of the TV is clean and then adjust the bracket to ensure close adhesion to the back of the TV with Velcro b Mounting the camera on a wall You can also decide to mount the camera on the wall The re...

Page 38: ...nstallation location of the expansion bolts and punching requirement are shown above 2 Lock the L bracket with the M3 8 screws 3 Adjust the screws position and manually lock them 4 Lock the L bracket to the wall with T4 30 screws 5 Connect one end of the DVI cable to the camera and put the other end of the cable through the L bracket ...

Page 39: ...rmation Never make wrong polarity connection when charging and discharging battery packs Avoid crushing puncturing or putting a high degree of pressure on any battery as this can cause an internal short circuit resulting in overheating Remove the batteries if they are not in use for long period of time Battery leakage and corrosion can damage the remote control dispose batteries safely Do not disp...

Page 40: ... end of the optional expansion microphone cable to one of the MIC ports on the phone Note Powering the System On or Off Note To power on the system After all components are connected press on the VC400 codec The indicator LED on the VC400 codec then illuminates solid green To power off the system Do one of the following Long press on the VC400 codec Short press the display device will prompt Press...

Page 41: ... When you first start up or reset the system the display device will display the setup wizard To complete the setup wizard via the remote control 1 Set the language displayed on the display device The default language is English 2 Press Next soft key to continue 3 Set the date and time e g set the time zone time format date format and the type of the daylight saving time ...

Page 42: ...e time and date manually For more information refer to on Time Date on page 48 4 Press Next soft key to continue or press Previous soft key to return to the previous screen 5 Edit the site name The default site name is Yealink VC4000 6 Press Next soft key to continue or press Previous soft key to return to the previous screen 7 Change the administrator password ...

Page 43: ... Next soft key to continue or press Previous soft key to return to the previous screen The display device displays firewall port mapping information Do remember the new administrator password or keep a copy of the password in a safe place If you forget the password you will need to reset the system to the factory settings and then reset the password or use the default password 0000 ...

Page 44: ... Configure network settings The phone will try to contact a DHCP server in your network to obtain network parameters by default If you uncheck the DHCP checkbox you will need to configure IPv4 or IPv6 network manually 11 Press Next soft key to continue or press Previous soft key to return to the previous screen 12 Optional Log into the Cloud platform ...

Page 45: ...r more information on how to configure language time and date refer to Customizing the VC400 Video Conferencing System on page 43 Registration You can register the H 323 account SIP account and log into the Cloud platform The VC400 system is compatible with StarLeaf Zoom Pexip BlueJeans Mind platform Generally your system administrator will configure the account beforehand so that after you start ...

Page 46: ...s bar Site name The site name of the system For more information on how to change the site name refer to Site Name on page 45 Status icon Status icons are displayed in the center of the status bar For more information on the status icon refer to Icons on Display Device on page 14 IP address LAN X X X X Indicates the system has obtained an IP address Network disconnected Indicates the system does n...

Page 47: ...ministrator Guide When the VC400 system is registered with an H 323 gatekeeper the account icon is For more information refer to Yealink VC400 VC120 Video Conferencing System Administrator Guide When the VC400 system logs into a Yealink Cloud platform the icon is When the VC400 system logs into a StarLeaf Zoom Pexip BlueJeans Mind platform the icon is For more information refer to Yealink VC400 VC...

Page 48: ...Date Displays the time and date Navigating Menus on the Display Device You can use the remote control to enter the main menu screen and view the items on the display device Note To navigate menus and fields you can If you want to You can Enter the main menu Press Menu soft key Return to the idle screen Press Go back to the previous menu Press Back soft key or Navigate through menus Press or to sel...

Page 49: ...abled Changing keyboard input method is configurable via web user interface only To configure keyboard input method via web user interface 1 Click on Setting General 2 In the Keyboard IME block select the desired list from the Disabled column and click The selected input method appears in the Enabled column 3 Repeat step 2 to add more input methods to the Enabled column 4 Optional To remove a list...

Page 50: ...eys on the remote control Entering letters 1 Press Keyboard soft key to open the on screen keyboard If the system is in the dialing screen press Keyboard soft key to open the on screen keyboard 2 Press the navigation keys on the remote control to select desired letters 3 Press abc soft key to switch input method 4 Press 5 Press Exit Keyboard soft key to exit from the on screen keyboard Entering sp...

Page 51: ...odel firmware hardware version product ID and serial number Network status LAN type IP address MAC subnet mask gateway and DNS server public IP address can also be viewed if the static NAT is enabled Account status register status of SIP account H 323 account and Cloud platform Camera status device model SPEC hardware version and serial number Audio the active audio input and output devices VCS Ph...

Page 52: ... VC400 Video Conferencing System 40 The display device shows the Status menu 2 Press or to select the desired list 3 Press to view the specific information To view the system status via web user interface 1 Click Status ...

Page 53: ...1 The system status is displayed on the web user interface To view the system status via phone user interface 1 Press 2 Press or to select the desired list 3 Press or the Enter soft key to view the specific information ...

Page 54: ...User Guide for the VC400 Video Conferencing System 42 ...

Page 55: ... will enter the sleep mode automatically when it has been inactive for a period of time the default period is 10 minutes When the system is in sleep mode it will still accept incoming calls The display device will prompt No Signal and the VCP40 phone LCD screen prompts Sleeping Press any key to resume You can press any key on the remote control or VCP40 phone to wake the system up When receiving a...

Page 56: ...Time Backlight The backlight of the VCP40 phone is always on by default You can configure backlight time for the VCP40 phone s LCD screen via web user interface You can configure the LCD screen s backlight time in the following formats Always On Backlight is on permanently 15s 30s 1 Min 2 Min 5 Min 10 Min 30 Min Backlight goes out when the phone has been inactive for the time you set To configure ...

Page 57: ... and VCP40 phone You can make an IP address call to the other party the system site name will be displayed on the remote display device Site names can consist of letters numbers or special characters Site name is configurable via the remote control or web user interface To configure the site name via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Basic menu 3 ...

Page 58: ...and use the same language as which of the display device The default language of the web user interface is English You can change the web user interface language for web user interface The available languages for the system are English Chinese Simplified Chinese Traditional French German Italian Polish Portuguese Spanish Turkish Russian and Czech To change the language for the display device via t...

Page 59: ...nge Text displayed on the display device and VCP40 phone LCD screen will change to the selected language To change the language for the web user interface 1 Click on Language at the top right corner of the web page 2 Select the desired language from the pull down list of Language Text displayed on the web user interface will change to the selected language ...

Page 60: ...MM represents the first three letters of the month The available date formats you need to know are Date Format Example 2016 11 22 WWW MMM DD Tue Nov 22 DD MMM YY 22 Nov 16 YYYY MM DD 2016 11 22 DD MM YYYY 22 11 2016 MM DD YY 11 22 16 DD MM YYYY 22 Nov 2016 WWW DD MMM Tue 22 Nov To configure the NTP server and date time format via the remote control 1 Press Menu soft key to enter main menu 2 Press ...

Page 61: ... to select the Basic menu 3 Press or to scroll to Date Time and then press 4 Select the Manual Settings from the pull down list of Time Type 5 Select the desired year from the pull down list of Year 6 Select the desired month from the pull down list of Month 7 Select the desired day from the pull down list of Day 8 Select the desired hour from the pull down list of Hour 9 Select the desired minute...

Page 62: ...e key tone feature to play a key tone when you press any key on the remote control Key tone is configurable via the remote control or web user interface Key tone feature is enabled by default Note To configure the key tone via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Basic menu If ringer volume is adjusted to 0 you cannot hear the key tone For more infor...

Page 63: ...erface at the path Setting General Key Tone Website Snapshot You can enable the website snapshot feature to allow the user to watch video images captured by local camera on the web user interface Website snapshot is configurable via the remote control only and it is enabled by default To configure the website snapshot via the remote control 1 Press Menu soft key to enter main menu 2 Press or to se...

Page 64: ...the web user interface at the path Home Volume Settings You can use the remote control or VCP40 phone to adjust the ringer volume of the system when it is idle or ringing You can also adjust the receiver volume of engaged audio devices when the system is in use To adjust the volume when the system is idle or ringing Do one of the following Press or on the remote control to adjust the ringer volume...

Page 65: ...CD screen of the VCP40 phone displays the current ringer volume The display device will display the ringer volume simultaneously Note To adjust the volume when the system is during a call Press or on the remote control to adjust the receiver volume of the system If ringer volume is adjusted to 0 the icon will appear on the display device The icon will appear on the LCD screen of the VCP40 phone ...

Page 66: ...able this feature only the people who know the meeting password can dial your system If your system is idle meeting password can prevent people from dialing your system If your system is during a call or conducting a conference call meeting password can prevent unauthorized people from joining Note If the VCP40 phone is not the active audio device of the system you can still use it to adjust the s...

Page 67: ...or example your IP address is 10 3 6 201 and you set 123 as your meeting password People should press 10 3 6 201 123 or 123 10 3 6 201 to dial your system or join your conference call If people call you without a meeting password or with a wrong meeting password the call will fail Meeting Whitelist You can add the IP address account or domain name of the remote system to the meeting whitelist User...

Page 68: ...re delete the white number 3 Click Confirm Meeting Blacklist You can add the IP address account or domain name of the remote system to the meeting blacklist VC400 will refuse incoming calls from the blacklist automatically If the user is in both meeting whitelist and meeting blacklist the blacklist has higher priority VC400 will still refuse incoming calls from this user VC400 will not remind inco...

Page 69: ... Call During a call the system will display some information and icons such as call time mute icon and recording icon by default you can know the call status from these information and icons You can also hide these icons as needed to achieve the best video effects Hiding icons in a call feature is configurable via web user interface only To enable the hiding icons in a call feature via web user in...

Page 70: ...ing icons during a call 3 Click Confirm to accept the change USB Configuration If you have high requirement for data security you can disable the USB feature If you disable the USB feature you cannot view the videos and screenshots stored in the USB flash driver via the remote control and cannot record video or capture screenshots too To configure USB configuration via web user interface 1 Click o...

Page 71: ...3 A conference contact consists of one or more local contacts at least 1 at most 3 You can establish a conference call quickly by calling conference contacts You can import or export local contact list to different systems to share the local directory The system only supports the XML and CSV format contact lists You can view local directory via web user interface remote control and the video confe...

Page 72: ...tory Topics include Adding Contacts Placing Calls to Contacts Editing Contacts Deleting Contacts Searching for Contacts Search Source List in Dialing Importing Exporting Contact Lists Adding Contacts You can add local contacts and conference contacts via the remote control or web user interface To add a local contact via the remote control 1 Press Call soft key 2 Press or to select the Directory m...

Page 73: ...t the Directory menu 3 Press New Conference soft key 4 Enter conference name in the Name field 5 Press or to scroll to Add Member 6 Enter a few characters of the contact name or the contact number in the Add Member field Contacts whose name or number matches the characters entered will appear on the screen 7 Press or to select the desired local contact 8 Press to add the desired local contact to t...

Page 74: ... remote control VCP40 phone or web user interface If you log into the Yealink Cloud platform you can also place calls to Cloud contacts To place a call to a local contact or Cloud contact via the remote control 1 Press Call soft key 2 Press or to select the Directory menu 3 Select the desired contact type from the pull down list of the All Contacts first 4 Press or to select the desired contact 5 ...

Page 75: ...eat this until all conference members have joined to the conference When the system set up a conference successfully the display device is shown as below To place a call to a local contact or Cloud contact via the VCP40 phone 1 Press the Directory soft key to enter the Directory list 2 Press or to select the desired directory list All Contacts Local or Cloud 3 Press the Enter soft key or to view t...

Page 76: ...end soft key or The system will call the first member of the conference contacts When the first member answers the call the system will call the secondary member and repeat this until all conference members have joined the conference and the system has set up a conference successfully Editing Contacts You can edit local contacts or conference contacts via the remote control or web user interface T...

Page 77: ...soft key to accept the change or press Back soft key to cancel You can also edit contacts via web user interface at the path Directory Local Directory Deleting Contacts You can delete local contacts or conference contacts via the remote control or web user interface To delete a local contact via the remote control 1 Press Call soft key 2 Press or to select the Directory menu 3 Press or to select t...

Page 78: ...s or conference contacts via the remote control or web user interface If you log into the Yealink Cloud platform you can also search for Yealink Cloud contacts To search for contacts via the remote control 1 Press Call soft key 2 Press or to select the Directory menu 3 Press or to select the searching box You can select the desired contact type from the pull down list of the All Contacts first 4 E...

Page 79: ...ew characters the system will search the matched contacts from the enabled search source lists and display the result in the dialing screen If you want to match the LADP list LDAP are configured already For more information on how to configure LDAP contact your system administrator To configure search source list in dialing via web user interface 1 Click on Directory Setting 2 In the Search Source...

Page 80: ... To place a call via search source lists 1 Press Call soft key 2 Enter a few or all characters of the contact name or numbers The contacts whose names or phone numbers match the characters entered will appear on the display device 3 Press or to select the desired contact and then press or to call the contact Search source list in dialing is only configurable via web user interface ...

Page 81: ... 1 Click on Directory Local Directory 2 Click Import Export 3 Click Import 4 Click Browse to locate a contact list file file format must be xml from your local system 5 Click Confirm to import the contact list The web user interface prompts The original contact will be covered continue 6 Click Confirm to complete importing the contact list The web user interface prompts Contacts imported successfu...

Page 82: ...tact information which is located in the first line of the CSV file 7 Optional Check the Delete Old Contacts checkbox It will delete all existing contacts while importing the contact list 8 Select the desired value from the pull down list If Ignore is selected this column will not be imported to the system If Display Name is selected this column will be imported to the system as the contact s name...

Page 83: ...s saved to your local system Call History Management The VC400 video conferencing system maintains call history lists of All Calls Missed Calls Placed Calls and Received Calls The system supports up to 100 history lists You can view the call history place a call or delete an entry from the call history entries local entries and Cloud entries To log call history on the system you need to enable the...

Page 84: ...nge The history record feature is configurable via web user interface at the path Setting Call Features History Record Viewing Call History You can view call history via the remote control VCP40 phone or web user interface To view call history via the remote control 1 Press Call soft key 2 Press or to select the History menu The display device shows recent call history 3 Press to expand the pull d...

Page 85: ...t 3 Press or to view the desired call history Call history can be viewed via the web user interface at the path Directory History Placing a Call from the Call History List You can place a call from the call history list via the remote control VCP40 phone or web user interface To place a call from the call history list via the remote control 1 Press Call soft key 2 Press or to select the History me...

Page 86: ...ess or soft key to switch between All Calls Missed Calls Placed Calls and Received Calls list 3 Press or to select the desired call history 4 Press the Send soft key or Deleting an Entry from the Call History List You can delete an entry from the call history list via the remote control or web user interface To delete an entry from the call history list via the remote control 1 Press Call soft key...

Page 87: ...e the entry To clear call history via the remote control 1 Press Call soft key 2 Press or to select the History menu The display device shows recent call history 3 Press Clear soft key You can also select the call history list you want to clear from the pull down list of All Calls and then press Clear soft key to clear the call history in the selected list ...

Page 88: ...elect OK 6 Press to clear the call history Adding a Local Contact from the Call History List To add a local contact from the call history list via the remote control 1 Press Call soft key 2 Press or to select the History menu The display device shows recent call history 3 Press or to select the desired call history ...

Page 89: ...used to communicate to other video conferencing systems SIP is commonly used to communicate with other VoIP devices You can configure which protocol is to be used when the system is making calls When the Auto call protocol is used the system preferentially uses the H 323 protocol to place calls If there is no available H 323 account on the system the system will switch to the SIP protocol You can ...

Page 90: ...t You can specify the uplink and downlink bandwidths for the system to achieve the best result The uplink bandwidth refers to the max bandwidth of outgoing calls The downlink bandwidth refers to the max bandwidth of incoming calls Available bandwidths for the system are Auto 256kb s 384kb s 512 kb s 640 kb s 768 kb s 1024kb s 1280kb s 1500kb s 2000kb s 3000kb s 4000kb s 5000kb s 6000kb s You can c...

Page 91: ...ull down list of Downlink Bandwidth If Auto is selected the system will select the appropriate bandwidth automatically 6 Press Save soft key to accept the change Note Bandwidth is configurable via web user interface at the path Setting Call Features Uplink Bandwidth Downlink Bandwidth The priority of bandwidth is as follows System bandwidth Contact bandwidth refer to Adding Contacts For example th...

Page 92: ...one HDMI Line Output If the audio output device with the highest priority is removed from the VC400 the VC400 will select the next highest priority device You can also specify the desired audio output device via the remote control or the web user interface To configure the audio output device via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Video Audio menu ...

Page 93: ...an also specify the desired audio input device via the remote control or the web user interface To configure the audio output device via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Video Audio menu 3 Press or to scroll to Audio Setting and then press 4 Select desired audio output device from the pull down list of Audio Input If VCS Phone is selected as the ...

Page 94: ...ocus and angle of the local camera You can also specify whether the far site is allowed to store and use the local camera presets You can configure the far end camera control feature via the remote control or web user interface Far end camera control features you need to know Parameters Description Far Control of Camera Enables or disables the far end to control the local camera Far Set of Camera ...

Page 95: ...s and then press to enable or disable this feature If you enable this feature and the remote system completes adjusting local camera it can save the presets of the local camera 6 Press or to scroll to Far Move to Near Camera Presets and then press to enable or disable this feature If you enable this feature the remote system can use the saved presets of the local camera during a call 7 Press Save ...

Page 96: ...User Guide for the VC400 Video Conferencing System 84 ...

Page 97: ...e contact your system administrator Account Polling When you dial account numbers of other system account polling feature enables your system to use different call types according to this priority Cloud platform H 323 account SIP account If you cannot call other systems using all your registered accounts then this call fails Account polling is disabled by default When you register multiple account...

Page 98: ... to call system B If account polling is enabled system A will use its Cloud account highest priority to call system B first If this call fails system A continues to use its SIP account next priority to call system B To configure account polling via web user interface 1 Click on Setting Call Features 2 Select the desired value from the pull down list of Account Polling If you select Disabled the sy...

Page 99: ...one Via web user interface The VC400 video conferencing system supports two call modes Voice Call Video Call Note You can search and dial a contact from the call history or local directory For more information refer to Directory on page 59 and Call History Management on page 71 The system supports placing calls using contact numbers SIP URI IP address H 323 account or extension SIP URI and IP addr...

Page 100: ...ace a SIP call Call Failed Remote endpoint refused call Remote system rejects your H 323 call Remote system does not answer your H 323 call Remote system has reached maximum sessions when you place an H 323 call Network disconnected Local network is disconnected Call Failed Request Time Out Remote system network anomaly Remote system is powered off Maximum number of sessions reached Local system h...

Page 101: ...unt H 323 IP Call SIP IP Call For example a number is added to your local directory and Cloud directory at the same time when you dial this number the system will use Yealink Cloud platform to establish the call For more information refer to Account Polling on page 85 3 Enter the desired number using the keypad or the on screen keyboard You can also select the desired record from the recent call h...

Page 102: ...phone or web user interface to place multiple calls To place multiple calls via the remote control 1 Place a call to the first party 2 When the first party answers the call press More soft key to open More screen 3 Press or to scroll to New Call and then press to place a new call 4 Enter the number of the secondary party and then press or When the secondary party answers the call you have created ...

Page 103: ... the number of participants is greater than or equal to 5 in a multi point video conference the conference will be a chairman mode conference The conference organizer will act as the conference chairman who can manage the conference Conference Mode Chairman mode conference supports Single Speaker Multi Speaker and Free Discuss three conference modes Single Speaker Conference organizer authorizes a...

Page 104: ...System 92 2 Press or to select Single Speaker and then press The display device shows all conference members 3 Press the navigation key to select the desired member 4 Do one of the following Press Select soft key to authorize the member to speak ...

Page 105: ...is shown in a big size format and other video images are shown in small sizes Press Full Screen soft key to authorizes the member to speak All the other members are muted The authorized video image is shown in full size Press Cancel soft key to cancel Multi Speaker Conference organizer authorizes multiple members to speak and all the other members are ...

Page 106: ... to speak via the remote control 1 Press Preside soft key during a chairman mode conference 2 Press or to select Multi Speaker and then press The display device shows all conference members 3 Press the navigation key to select the desired member and then press Select soft key 4 Repeat step 3 to select more members ...

Page 107: ...authorizes the selected members to speak When two conference members are authorized the authorized video images are shown in big sizes and other video images are shown in small sizes When more than two conference members are authorized the authorized video images are shown in same sizes All the other members are muted and the mute icon appears on their video images ...

Page 108: ... members are muted The organizer s display device only displays the authorized video images Press Cancel soft key to cancel Free Discuss Conference organizer authorizes all conference members to speak The conference organizer authorizes all members to speak via the remote control 1 Press Preside soft key during a chairman mode conference ...

Page 109: ...speak and the icon appears on the applicant s video image The organizer s display device prompts XXX Applying to speak XXX represents the phone number of the applicant 2 The organizer can do one of the following Press or to scroll to Allow and then press to authorizes the member to speak The mute icon disappears from the applicant s video image Press or to scroll to Reject and then press to reject...

Page 110: ...e supplied HDMI VGA direct cable the system will start a presentation automatically The presentation will be shown in big size and other video images will be shown in small sizes To display presentation in full screen via the remote control 1 Press Preside soft key during a chairman mode conference 2 Press or to select Share FullScreen and then press The presentation is shown in full size ...

Page 111: ...a call you can answer or reject the call in the following ways Using the remote control Using the VCP40 phone If the system accepts multiple calls a conference call will be established To answer a call Do one of the following Press or on the remote control Press or the Answer soft key on the VCP40 phone To reject a call Do one of the following Press or select Reject first and then press on the rem...

Page 112: ...r feature is enabled Auto Answer Multiway Enables or disables the system to answer a new incoming call automatically during an active call The auto answer multiway feature is available only when the auto answer is enabled Auto answer is configurable via the remote control or web user interface To configure auto answer via the remote control 1 Press Menu soft key to enter main menu 2 Press or to se...

Page 113: ...able via web user interface at the path Setting Call Features Auto Answer Auto Answer Mute Auto Answer Multiway Do Not Disturb DND You can use DND to reject incoming calls automatically on the system Callers will receive a busy message You can enable disable DND for the system via the remote control VCP40 phone or web user interface You can also enable DND for the system to reject incoming call au...

Page 114: ...led automatically When VCP40 phone is idle you can also press the DND soft key to enable or disable this feature DND is configurable via web user interface at the path Setting Call Features DND DND during an active call You can use the DND mode to reject incoming calls automatically during an active call You can enable disable the DND mode for the system via the remote control VCP40 phone or web u...

Page 115: ...g a voice all DND during an active all feature is configurable via web user interface at the path Home DND Ending Calls During a two way call do one of the following to end the call Press on the remote control Press or the End Call soft key on the VCP40 phone Click Hang Up All button on the web user interface The interface prompts Hang up Click Confirm to end the call During a multi way call do on...

Page 116: ...te control 1 Press More soft key during a multi way call 2 Press or to scroll to Remove and then press 3 Select the party you want to remove and then press 4 Press Remove soft key To remove any party from a multi way call via web user interface go to the path Home Hover your cursor over of the number of remote system and then click Call Management You can enable mute mode record video control the ...

Page 117: ...r interface check the Mute checkbox If video conferencing system is muted the icon will appear on the local video Call Statistics If voice quality is poor during a call you can enter the Call Statistics screen to view the current status of the call to find out why Codec bandwidth total packet lost and other parameters about presentation are included in the call statistics For example when a delay ...

Page 118: ...using dual display devices for sharing contents During a call if a PC is connected to the VC400 codec the system will start a presentation automatically Both local and remote display devices will share contents You can also start stop presentation during a call via the remote control or VCP40 phone ensure a PC is connected to the VC400 codec If you disconnect the PC the presentation will end autom...

Page 119: ...to start a presentation Press again to end a presentation To start stop presentation during a call by changing the video input source 1 Press The display device shows Camera Camera and PC and PC input sources If you select PC the remote video image is shown in big size and the PC presentation along the right side of the screen is shown in small size ...

Page 120: ...s three screen layouts One big other small The selected video image is shown in a big size format the other video images along the right side of the screen are shown in small sizes Full screen The selected video image is shown in full size Same size All video images are shown in the same size One display devices single screen is connected to the VC400 codec the default screen layout is described b...

Page 121: ... images will be shown in small sizes To change screen layout via the remote control 1 Press Layout soft key during an active call The display device shows all video thumbnails and three layout soft keys 2 Press or to select a video 3 Press the desired layout soft key For example if you select the video layout will be shown as below Local Far end PC presentation ...

Page 122: ... codec the status bar of the primary display device will display icon Two display devices dual screen are connected to the VC400 codec When the system is idle and does not start a presentation In the primary display device the local video image is shown in full size In the secondary display device the local video image is shown in full size no menu and status bar Primary display device Secondary d...

Page 123: ...ystem is during a call and starts a presentation In the primary display device the remote video image is shown in big size and the local video image along the right side of the screen is shown in small size In the secondary display device the presentation is shown in full size Primary display device Secondary display device When the system is during multiple active calls take 4 parties as an examp...

Page 124: ...2 Select Focus Display2 and then press 3 Press or to select the desired content and then press The secondary display device displays the selected content The icon is displayed on the focus content After reassigning the display content on the secondary display device the presentation will automatically be displayed on the primary display device Controlling the Camera Before placing a video call you...

Page 125: ...of the camera 2 Long press or to adjust the focus of the camera The display device shows the focus of the camera Configuring Camera Presets Up to 10 presets can be assigned to the numeric key Each camera preset stores the camera pan tilt and zoom settings You can store the preset to a numeric key via the remote control or web user interface This means that you can adjust the camera to the preset p...

Page 126: ... to Camera Preset and then press 3 Press the navigation key to adjust the angle of the camera or press or to adjust the focus of the camera 4 Long press any numeric key 0 9 to save the current preset position of the camera The original preset will be overwritten if you configure a preset for the numeric key that is already associated with a preset 5 Press Exit soft key to return to the idle screen...

Page 127: ...e video input sources camera and PC When the camera and PC are connected to the VC400 codec the display device displays the presentation on the connected PC If two display devices are connected to the VC400 codec the video image is shown on the main display device and the presentation is shown on the secondary display device During a call the display device will display differently depending on wh...

Page 128: ...iew and delete screenshots When playing video recording it is not allowed to record again But when the video is paused you can press to record again When receiving or making a call it is not allowed to record When there is an incoming call during recording the system will quit recording When recording during a video call the record will be finished automatically after the call ends When playing or...

Page 129: ... a call via the remote control 1 Do one of the following Long press to start recording and long press again to stop recording Press More soft key to open More screen Press or to scroll to USB Recording and then press to start recording Open the More screen scroll to USB Recording again and then press to stop recording To record video during a call via the video conferencing phone 1 Press the Start...

Page 130: ... video press Pause soft key The Play soft key appears on the LCD TV screen Press Play soft key to continue playing video To skip forward the video press Press once to skip forward 8 seconds To rewind the video press Press once to rewind 8 seconds To adjust the volume of the speakerphone press or To stop the video press Stop soft key When receiving an incoming call while you are playing video the s...

Page 131: ...hen the recording feature is enabled If it is enabled the system will start recording automatically once a call is established Make sure a USB flash drive has been inserted to the USB port on the VC400 Codec and the USB feature is enabled You can configure auto recording feature via web user interface only To configure auto recording feature via web user interface 1 Click on Setting Video Audio ...

Page 132: ...eenshots via the remote control When you capture a screenshot via web user interface you can save the screenshots to the computer The stored screenshot will be saved in jpg format and named as the captured time and date You can view the screenshot using an application capable of viewing jpg pictures Note The system only supports USB flash drive in FAT32 format After the USB flash drive is inserted...

Page 133: ...o scroll to Screenshot and then press to capture screenshot The icon at the status bar of the display device shows 1 animated effects To view screenshots via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Record menu 3 Press or to scroll to Screenshots and then press 4 Press or to select desired screenshots 5 Press or View soft key You can do one of the follow...

Page 134: ... video calls and an additional voice call an original caller and eight other sites 8 way conference license is configurable via web user interface only VC400 video conferencing system supports a permanent version of the 8 way conference license and a trial version of the 8 way conference license They have the same feature Permanent version of the 8 way conference license each VC400 has a unique li...

Page 135: ... license To view 8 way conference license status via the remote control 1 Press Menu soft key to enter main menu 2 Press or to select the Status menu 3 Press or to scroll to License and then press If the 8 way MCU displays Unsupported it means you have not imported an 8 way conference license So the system supports up to 4 way video calls and an additional voice call an original caller and three o...

Page 136: ...all an original caller and eight other sites in X Y period When the trial license expires your system supports 4 way video calls and an additional voice call an original caller and three other sites If the 8 way MCU displays Eternal it means you have imported a permanent version of the 8 way conference license So the system supports up to 8 way video calls and an additional voice call an original ...

Page 137: ...ze after the conference call is set up Upgrading the system or performing a factory reset will not affect the imported 8 way license If the system has been imported a trial version of the 8 way license and the license has not expired and you import a permanent version to the system the permanent version will overwrite the trial version If the system has been imported a permanent version of the 8 w...

Page 138: ...User Guide for the VC400 Video Conferencing System 126 ...

Page 139: ...the desired third party platform to call corresponding VMRs quickly For more information refer to Yealink VC400 VC120 Video Conferencing System Administrator Guide This chapter provides the information about using the Cloud platform Topics include Using the Yealink Cloud Platform Using the StarLeaf Cloud Platform Using the Zoom Cloud Platform Using the BlueJeans Cloud Platform Using the Pexip Plat...

Page 140: ...t Skype for Business Lync account If you want to place a call to a Yealink Cloud contact who is in the same enterprise directory as you you can enter Yealink Cloud numbers or the extension the last four Yealink Cloud numbers to place a call If you want to place a call to a Yealink Cloud contact who is in different enterprise directory from you you can only enter Yealink Cloud numbers to place a ca...

Page 141: ...oud number from the pull down list of Call Type 3 Enter a StarLeaf Cloud number using the keypad or the on screen keyboard 4 Press Voice Video soft key to change call mode 5 Press or Joining the StarLeaf Meeting To join the StarLeaf meeting via the remote control 1 Press Call soft key or to enter the dialing screen 2 Select the registered StarLeaf Cloud number from the pull down list of Call Type ...

Page 142: ...deo soft key to change call mode 5 Press or to join the StarLeaf meeting Using the Zoom Cloud Platform You can log into the Zoom Cloud platform and join the Zoom meeting Joining the Zoom Meeting To join the Zoom meeting 1 Press Call soft key or to enter the dialing screen 2 Select Zoom from the pull down list of Call Type before calling ...

Page 143: ... join the Zoom meeting Note Using the BlueJeans Cloud Platform You can log into the BlueJeans Cloud platform and join the BlueJeans meeting Joining the BlueJeans Meeting To join the BlueJeans meeting 1 Press Call soft key or to enter the dialing screen 2 Select BlueJeans from the pull down list of Call Type before calling If you enter nothing or enter wrong information you can still be sent to the...

Page 144: ...ip account When you place a call using the Pexip account you can Call the device alias to establish a point to point call Call the aliases to join the Virtual Meeting Rooms Virtual Auditoriums or Virtual Receptions Call between Pexip account and Microsoft Skype for Business Lync account Dialing Pexip Alias To dial Pexip alias using the remote control 1 Press Call soft key or to enter the dialing s...

Page 145: ...ias or URI using the keypad or the on screen keyboard 4 Press Voice Video soft key to change call mode 5 Press or Joining the Pexip Meeting To join the Pexip meeting 1 Press Call soft key or to enter the dialing screen 2 Select the registered alias ...

Page 146: ...ideo soft key to change call mode 5 Press or 6 Follow the voice prompt to join the Pexip meeting Using the Mind Platform You can log into the Mind platform and join the Mind meeting Joining the Mind Meeting To join the Mind meeting 1 Press Call soft key or to enter the dialing screen 2 Select Mind from the pull down list of Call Type before calling ...

Page 147: ...the keypad or the on screen keyboard 4 Press Voice Video soft key to change call mode 5 Press or 6 Follow the voice prompt to join the Mind meeting Using the Custom Platform When you register a custom account you can use the corresponding platform feature ...

Page 148: ...User Guide for the VC400 Video Conferencing System 136 ...

Page 149: ...er the network between the local and the remote system is connected Trace Route Display the route path and measure transit delays of packets across an Internet Protocol IP network Audio Diagnose 1 Press Menu soft key to enter main menu 2 Press or to select the Diagnose menu 3 Press or to scroll to Audio Diagnose and then press 4 Speak into the microphone 5 Check whether the microphone can pick up ...

Page 150: ...emote system 5 Press or to select Start and then press 6 Press Back soft key to return to Diagnose menu If the test is successful the VC400 system lists the hops between the system and the IP address you entered You can check whether congestion happens via the time cost between hops General Issues Why can t the system place a call Check the network is available When making a call using an account ...

Page 151: ...the DND feature Check whether the accounts have been registered correctly and the system uses the appropriate account to call the far site Check whether the local system can ping the IP address of the remote system successfully Ensure that the entered call information is correct Ensure that the called party is powered on Check whether the far site rejects your call Check whether the firewall block...

Page 152: ...era flashes green when you use the remote control to perform a task Ensure that what you are controlling is the local camera Reboot the system If the above suggestions cannot solve your problem perhaps the remote control is broken You can contact your system administrator for help Why is the video quality bad Ensure that the display device has suitable resolution Check whether the packet has been ...

Page 153: ...ar on the LCD screen of the VCP40 phone Adjust the ring volume when the system is idle via the remote control or VCP40 phone For more information refer to Volume Settings on page 52 Ensure that the microphone of the remote system is not muted Why can t I view the menu on the display device Check whether the Display1 port of VC400 codec is connected to the HDMI port on the display device Why can t ...

Page 154: ... due to information reorganization of the transmission or receiving equipment such as delay processing retransmission mechanism or buffer overflow Noise devices such as computers or fans may make it difficult to hear each other s voices clearly Wires may also cause this problem Replace the old with the new cables and then reconnect to check whether the new cables provide better connectivity System...

Page 155: ...ace at the path Setting Upgrade Reboot How to export PCAP trace We may need you to provide a PCAP trace to help analyze your problem Exporting PCAP trace is configurable via web user interface and remote control To export a PCAP trace via web user interface 1 Click on Setting Configuration 2 Click Start to begin capturing signal traffic ...

Page 156: ...ess when the system is idle or during a call The display device prompts Onekey capture is running press the Backspace key for 2s to turn off it 2 Long press for 2 seconds to stop capturing packets The packets are saved in the yealink debug folder on your USB flash driver How to export system log We may need you to provide your phone configurations to help analyze your problems You can export the s...

Page 157: ...analyze problems In some instance you may need to import configurations to your system To export the system configurations via web user interface 1 Click on Setting Configuration 2 Check or uncheck the Export Passwords checkbox according to actual demand 3 Click Export If you check the Export Passwords checkbox the web user interface is shown as below 4 Click Confirm to export the configurations T...

Page 158: ...upgrade firmware via web user interface 1 Click on Setting Upgrade 2 Click Browse to locate the firmware from your local system 3 Click Upgrade to upgrade the firmware The browser pops up the dialog box Firmware of the video conference system will be updated It will take 5 minutes to complete Please don t power off 4 Click Confirm to confirm upgrading The file format of configuration file must be ...

Page 159: ...t all customized settings will be overwritten after reset You can reset the system via the remote control or web user interface To reset the system via the remote control 1 Press Menu soft key to enter main menu 2 Press or to scroll to the Advanced menu 3 Enter admin password default password 0000 in the Admin Password field 4 Press or Press Enter soft key 5 Press or to scroll to Reboot Reset and ...

Page 160: ...automatically the LCD screen of the VCP40 phone prompts Rebooting Please wait The phone will be reset to factory sucessfully after startup Note Resetting the system is configurable via web user interface at the path Setting Upgrade Reset to Factory Reset of the system may take a few minutes Do not power off until the phone starts up successfully ...

Page 161: ...VIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Safety Instructions Save these instructions Read these safety instructions before use The following basic safety precautions should always be followed to reduce the risk of fire electrical shock and other personal injury General Requirements Before you install and use the device read the safety instructions carefully and monitor the situation during...

Page 162: ...Please only use the surge protection power socket provided Before plugging or unplugging any cable ensure that your hands are completely dry Do not spill liquid of any kind on the product or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction of the device During a thun...

Page 163: ...thers PDBE Plastic and Polymeric Parts O O O O O O Metal Parts X O O O O O PCBA X O O O O O Cables and Cable Assemblies O O O O O O LCD Screen O O O O O O Batteries O O O O O O Packing Material O O O O O O O Indicates that toxic substances contained in all homogeneous materials in this product are below the limit requirement in GB T26572 2011 standard X Indicates that toxic substances contained in...

Page 164: ...User Guide for the VC400 Video Conferencing System 152 ...

Page 165: ...nada Manitoba Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central Time 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern Time 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom Falkland Islands...

Page 166: ...k Kopenhagen 01 00 France Paris 01 00 Germany Berlin 01 00 Hungary Budapest 01 00 Italy Rome 01 00 Luxembourg Luxembourg 01 00 Macedonia Skopje 01 00 Netherlands Amsterdam 01 00 Namibia Windhoek 01 00 Poland Warsaw 02 00 Estonia Tallinn 02 00 Finland Helsinki 02 00 Gaza Strip Gaza 02 00 Greece Athens 02 00 Israel Tel Aviv 02 00 Jordan Amman 02 00 Latvia Riga 02 00 Lebanon Beirut 02 00 Moldova Kish...

Page 167: ...sk 07 00 Thailand Bangkok 08 00 China Beijing 08 00 Singapore Singapore 08 00 Australia Perth 08 00 Russia Irkutsk Ulan Ude 08 45 Eucla 09 00 Korea Seoul 09 00 Japan Tokyo 09 00 Russia Yakutsk Chita 09 30 Australia Adelaide 09 30 Australia Darwin 10 00 Australia Sydney Melbourne Canberra 10 00 Australia Brisbane 10 00 Australia Hobart 10 00 Russia Vladivostok 10 30 Australia Lord Howe Islands 11 0...

Page 168: ...User Guide for the VC400 Video Conferencing System 156 ...

Page 169: ...resets 113 Connecting the CPE80 Expansion Microphone 28 Controlling the Camera 112 Customizing VC400 Video Conferencing System 43 D Declaration of Conformity vi Deleting an Entry from the Call History List 74 Deleting Contacts 65 Directory 56 Display Issues 140 Dialing Pexip Alias 132 Dialing StarLeaf Cloud Numbers 129 Dialing Yealink Cloud Numbers 127 Documentations 19 Do Not Disturb DND 101 Dual...

Page 170: ...owering the System On or Off 28 Presentation 106 O Optional Accessory 3 Overview 1 R Remote Control via the Web Interface 20 Registration 29 Regulatory Notices 149 Remote Control 19 Restriction of Hazardous Substances 151 S Safety Instructions 149 Screenshot 119 Searching for Contacts 66 Search Source List in Dialing 67 Service Agreements 149 Setup Wizard 29 Site Name 45 Summary of Changes v Syste...

Page 171: ...Index 159 VCC18 HD Camera 6 VCP40 Conferencing Phone 8 VCR10 Remote Control 8 Video Audio Issues 141 Video Recording 116 Viewing Call History 72 Volume Settings 52 W Web Screen 51 Web User Interface 19 ...

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