Yealink VC400, User Manual

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User Guide for the VC400 Video Conferencing System
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3.
Recreate the error to be documented in the trace.
4.
Click
Stop
to stop the capture.
5.
Click
Export
to open the file download window, and then save the file to your local system.
You can also configure the count, bytes and filter type of the packet before exporting PCAP
trace. For more information, contact your system administrator.
To export a PCAP trace via remote control:
Before capturing packets, you need to insert a USB flash drive to the USB port on the VC400
Codec to store packets. Make sure the USB feature is enabled.
1.
Long press when the system is idle or during a call.
The display device prompts “Onekey-capture is running, press the Backspace key for 2s to
turn off it?”.
2.
Long press for 2 seconds to stop capturing packets.
The packets are saved in the yealink.debug folder on your USB flash driver.
How to export system log?
We may need you to provide your phone configurations to help analyze your problems. You can
export the system log to the local system or designated log server.
To export the system log to a local PC via web user interface:
1.
Click on
Setting
->
Configuration
.
2.
Mark the
Local
radio box in the
Export System Log
field.
3.
Select
6
from the pull-down list of
System Log Level
.
The default system log level is 6.
4.
Click
Confirm
to accept the change.
The web user interface prompts “Operating…Please wait…”.