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Chapter 10
10-2
Print Quality Problems
If you encounter the following printing problems, follow the
recommended action in the table. If the problem persists, call an
authorized service representative for assistance.
Possible
Description
Action
Faded print
The print media is
moist.
Remove the moist media and
load new, dry media.
The Laser Printer
cartridge is damaged.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the Laser
Printer cartridge
The Laser Printer
cartridge is low on
toner.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the
Laser Printer cartridge
The ROS mirror is
dirty.
Clean the ROS mirror.
☞
9-2 Cleaning the Printer
Black dots
The print media is
outside the
recommended
specification.
Use recommended print media.
☞
3-1 Selecting Print Media
A recent paper jam
contaminated the
paper path.
Run 20 blank prints to help
clean the paper path of
contamination.
The Laser Printer
cartridge is damaged.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the Laser
Printer cartridge
Vertical black streaks
The Laser Printer
cartridge is damaged.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the
Laser Printer cartridge
Summary of Contents for DocuPrint P12
Page 1: ...DocuPrint P12 User Guide 602E20580 11 97 ...
Page 14: ...Knowing Your Printer 1 ...
Page 23: ...Setting Up 2 ...
Page 42: ...Print Media 3 ...
Page 57: ...46 Chapter 3 7 Gently push the envelope cassette into the printer until it stops ...
Page 63: ...Control Panel 4 ...
Page 73: ...Xerox DocuPrint P12 Printer Driver 5 ...
Page 98: ...Xerox DocuPrint P12 Status Monitor 6 ...
Page 110: ...DOS Utilities 7 ...
Page 122: ...Printer Options 8 ...
Page 132: ...Printer Options 123 7 Slide the side cover off 8 Remove the interface cover ...
Page 142: ...Maintenance 9 ...
Page 155: ...Troubleshooting 10 ...
Page 168: ...Appendices Appendices ...
Page 172: ...Warranty Warranty ...
Page 175: ...169 Index Index Index ...