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Troubleshooting
•
155
Repetitive defects
The paper path is dirty.
Open the top cover, remove the
Laser Printer cartridge, and
check for loose pieces of paper
jammed in the paper path.
Remove the paper and print
several blank sheets to help
clear out the contamination.
The Laser Printer
cartridge is damaged.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the
Laser Printer cartridge
Character voids
The print media is
moist.
Remove the moist media and
load new, dry media.
The print media is
outside the
recommended
specification.
Use recommended print.
☞
3-1 Selecting Print
Media
The Laser Printer
cartridge is damaged.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the
Laser Printer cartridge
Toner smears when
rubbed
The print media is
moist.
Remove the moist media and
load new, dry media.
The print media is
outside the
recommended
specification.
Use recommended print media.
☞
3-1 Selecting Print
Media
The top cover is not
fully closed.
Open the top cover and close it
again. Make sure the side
latches are locked properly.
The fuser has failed.
Call for service.
Black page
The Laser Printer
cartridge is damaged.
Replace the Laser Printer
cartridge.
☞
9-1-4 Replacing the
Laser Printer cartridge
The printer power
supply has failed.
Call for service.
Summary of Contents for DocuPrint P12
Page 1: ...DocuPrint P12 User Guide 602E20580 11 97 ...
Page 14: ...Knowing Your Printer 1 ...
Page 23: ...Setting Up 2 ...
Page 42: ...Print Media 3 ...
Page 57: ...46 Chapter 3 7 Gently push the envelope cassette into the printer until it stops ...
Page 63: ...Control Panel 4 ...
Page 73: ...Xerox DocuPrint P12 Printer Driver 5 ...
Page 98: ...Xerox DocuPrint P12 Status Monitor 6 ...
Page 110: ...DOS Utilities 7 ...
Page 122: ...Printer Options 8 ...
Page 132: ...Printer Options 123 7 Slide the side cover off 8 Remove the interface cover ...
Page 142: ...Maintenance 9 ...
Page 155: ...Troubleshooting 10 ...
Page 168: ...Appendices Appendices ...
Page 172: ...Warranty Warranty ...
Page 175: ...169 Index Index Index ...