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Xerox DocuPrint P12, User Manual

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Xerox DocuPrint P12 User Manual Download Page 167

Troubleshooting

  •  

159

10-4

Servicing your Printer

In the USA and Canada

Should you be unable to resolve a problem after using the Problem Solving sections of this
manual, place a call to the Xerox Customer Support Center at:

1 – 800 – TEAM – XRX

(1 – 800 – 832 – 6979)

The Customer Support Representative can solve many problems over the phone.  Please have
the following information available before calling:

–

The serial number _______________________
(Located on the back cover of the printer.)

–

The purchase date from your purchase receipt (required for warranty service).

–

A description of the problem.

  Status Code (if any) displayed on the control panel.

Summary of Contents for DocuPrint P12

Page 1: ...DocuPrint P12 User Guide 602E20580 11 97 ...

Page 2: ... all forms and matters of copyrighted material and information now allowed by statutory of judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen display tools ets Product names used in this guide may be trademarks or registered trademarks of their respective companies and are hereby ackn...

Page 3: ...al printing In this manual you will find all the information essential for the operation and care of your laser printer So do keep it handy should you experience any difficulties with the printer Energy Star This printer contains advanced energy conservation technology which reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time...

Page 4: ... as detailed specifications for print materials Also this chapter instructs you on how to load print media Chapter 4 Control Panel Explains how the control panel functions and different printer status associate with the LEDs Chapter 5 Xerox DocuPrint P12 Windows Printer Driver Describes the dialog boxes that appear when you are setting print conditions under the Windows environment Chapter 6 Xerox...

Page 5: ...ting the printer Read this chapter before attempting to use the supplies or performing any maintenance Chapter 10 Troubleshooting Describes procedures to help isolate and solve print quality and printer problems Read this chapter when a problem occurs before calling for service Appendix A Printer Specifications B Pin Configuration ...

Page 6: ...following conventions are used throughout this manual Provides information required to successfully complete an operation or procedure Cautions you not to overlook the mentioned points Indicates where to find related information ...

Page 7: ...any phase of user operation The Center for Devices and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products of August 1 1976 These regulations apply to laser products marketed in the United States The label on the machine indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States The Xero...

Page 8: ... 7 Do not obstruct ventilation openings These openings are provided to prevent overheating of the machine WARNING Do not push objects into slots and openings on the Xerox DocuPrint P12 Contacting a voltage point or shorting out a part might result in electrical shock or fire 8 If any of the following conditions occur turn off the Xerox DocuPrint P12 power immediately Disconnect the power cable fro...

Page 9: ...rmined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV techn...

Page 10: ...nt P12 in an area that has adequate ventilation and room for servicing Do not locate the Xerox DocuPrint P12 near a radiator or any other heat source Do not obstruct ventilation openings They are provided to prevent overheating Do not place or push objects of any kind into the ventilation openings Do not attempt any maintenance function that is not specifically described in the Xerox DocuPrint P12...

Page 11: ... Printer cartridge 13 2 1 2 Connecting power cord 16 2 1 3 Setting up interface cable 16 2 2 Installing Printer Software 17 2 2 1 Installing software in Windows 3 1x Floppy Disk 17 2 2 2 Installing software in Windows 3 1x CD ROM 20 2 2 3 Installing software in Windows 95 Floppy Disk 22 2 2 4 Installing software in Windows 95 CD ROM 24 2 2 5 Installing software in DOS environment 26 2 2 6 Uninstal...

Page 12: ...nation tab 80 5 5 Image Control tab 81 5 6 Accessories tab 83 5 7 Advanced tab 84 5 7 1 Printer Administration dialog 85 5 8 Precautions Limitations 87 CHAPTER 6 XEROX DOCUPRINT P12 STATUS MONITOR 89 6 1 The Status Monitor 90 6 2 Views of Status Monitor 91 6 2 1 Mini window view 91 6 2 2 Icon view Windows 3 1x only 93 6 2 3 Taskbar view Windows 95 only 94 6 2 4 Max Window view 94 6 3 General tab 9...

Page 13: ...e Laser Printer cartridge 134 9 1 2 Storing the Laser Printer cartridge 134 9 1 3 Redistributing the toner 135 9 1 4 Replacing the Laser Printer cartridge 137 9 2 Cleaning the Printer 141 9 2 1 Cleaning the ROS Mirror 141 9 3 Relocating the Printer 142 CHAPTER 10 TROUBLESHOOTING 147 10 1 Clearing Paper Jams 148 10 1 1 Jam before reaching Laser Printer cartridge 149 10 1 2 Jam after leaving Laser P...

Page 14: ...Knowing Your Printer 1 ...

Page 15: ...when removing it from the shipping carton Ask for assistance 2 Check to make sure you have received all of the items listed below If any item is missing or damaged contact your dealer Save this user guide for reference and all packing materials including the shipping carton in case the printer needs to be repacked 3 Floppy disks Quick Reference Card and Warranty Registration Card User Guide CD ROM...

Page 16: ... Controller board Controls printing behavior of the printer 6 Control panel Controls and monitors printer operations 7 Top cover Face down output tray Open to access Laser Printer cartridge Holds printed sheets after they exit the printer 8 Front cover Open to access the multi sheet bypass feeder Secondary paper input 9 250 sheet paper cassette Primary paper input 10 Laser Printer cartridge Contai...

Page 17: ...E VORSICHT HEITUNGSROLLEN SEHR HEISS ATTENTION TEMPERATURE ELEVEE ADVERTENCIA TEMPERATURE ELEVADA CUIDADO ALTA TEMPERATURA Fuser Bonds toner onto the paper Cleaning brush Use this to clean the mirror Laser Printer cartridge guide channel Use the color markers on both the left guide channel and the cartridge to correctly guide the Laser Printer cartridge during installation ...

Page 18: ...can now make use of the remote printer control features such as the pause resume buttons or the reset printer button found on the maximized status monitor to issue commands to your printer 2 2 Installing the Printer Software Chapter 6 Xerox DocuPrint P12 Status Monitor DOS Utility software The DOS utility software consists of two printing utility programs for the DOS environment You can install th...

Page 19: ...he standard dimensions and recommended clearances for the Xerox DocuPrint P12 Leave at least the recommended minimum space between the printer and the surrounding walls and furniture for ventilation Top view Side view The printer has a ventilation fan inlet on the right side the same side as the power switch Make sure this inlet is not obstructed 12 2 310 mm 7 1 180 mm 1 25 mm 10 6 270 mm 25 6 650...

Page 20: ...den temperature changes as these may cause condensation inside the printer resulting in print quality problems and paper jams If there are wide temperature variations within the printer environment allow one hour for the printer to stabilize before using it Relative humidity 15 to 85 non condensing Sunlight Do not expose the printer to direct sunlight Dust Do not operate the printer in an excessiv...

Page 21: ...re requirements To use the printer software designed for use with Microsoft Windows you will need A 486SX 25MHz or better personal computer Pentium recommended A 1 44 MB 3 5 inch floppy disk drive At least 4 MB 6 MB recommended of RAM for use with Windows 3 1 or 3 11 At least 8 MB of RAM for use with Microsoft Windows 95 Microsoft Windows 3 1 3 11 or 95 2 2 Installing Printer Software for details ...

Page 22: ...wing Your Printer 9 To use the software for installation in a DOS environment you will need A 486SX 25MHz or better personal computer A 1 44 MB 3 5 inch floppy drive At least 640 K of RAM DOS 5 0 or later ...

Page 23: ...Setting Up 2 ...

Page 24: ...r Printer cartridge 2 1 1 Installing the Laser Printer cartridge 2 Install any optional hardware Chapter 8 Printer Options 3 Connect the power cord 2 1 2 Connecting power cord 4 Set up the interface cable 2 1 3 Setting up interface 5 Install the printer Software 2 2 Installing the Printer Software 6 Test the printer 2 3 Testing the Printer ...

Page 25: ...Setting Up 13 2 1 1 Installing the Laser Printer cartridge 1 Check that the power switch is off 2 Push the release button to fully open the top cover ...

Page 26: ...ver open the drum shutter to avoid damage to the photosensitive drum Do not expose the Laser Printer cartridge to direct sunlight or strong room light Complete the installation procedure for the Laser Printer cartridge as quickly as possible to avoid damaging the cartridge 4 Hold the cartridge as shown below and gently rock it seven to eight times to distribute the toner evenly Do not touch the dr...

Page 27: ... pull up instead of straight out Make sure the top of the cartridge is oriented as shown above to prevent damage to the cartridge drum 6 Hold the Laser Printer cartridge as shown below and insert it fully into the guide channels until it clicks into place Use the color markers on both the left guide channel and the cartridge for correct alignment with the cartridge 7 Close the top cover ...

Page 28: ...he power cord to the socket at the rear of the printer then plug the other end of the power cord into a grounded power outlet 2 1 3 Setting up interface cable Appendix B Pin Configuration 1 4 4 Interface Cable 1 Switch off the power of both printer and computer 2 Plug one end of the cable into the parallel connector on the printer and the other into the corresponding connector on your computer 3 F...

Page 29: ...ing software in Windows 3 1x Floppy Disk and 2 2 2 Installing software in Windows 3 1x CD ROM For Windows 95 refer to 2 2 3 Installing software in Windows 95 Floppy Disk and 2 2 4 Installing software in Windows 95 CD ROM For DOS only environment refer to 2 2 5 Installing software in DOS environment Finish the physical setup before proceeding with this section 2 2 1 Installing software in Windows 3...

Page 30: ...e File Manager window select the drive in which you have inserted your diskette Then double click on SETUP EXE to run the setup program 3 This brings you to the setup program A dialog box as shown below appears Click Next ...

Page 31: ...leting the installation During installation you may have to copy files to your hard disk The size specified in Required Space may be insufficient Therefore when you are installing the software it is recommended that you follow the disk space requirements specified below Windows 3 1x All Components 2 478K Driver only 1 519K Status Monitor only 1 210K DOS Utilities only 368K ...

Page 32: ...x CD ROM 1 Insert the CD ROM and double click on setup exe in the File Manager window 2 When the following dialog box appears select Xerox DocuPrint P12 Printer Software 3 This brings you to the setup program A dialog box as shown below appears Click Next ...

Page 33: ...leting the installation During installation you may have to copy files to your hard disk The size specified in Required Space may be insufficient Therefore when you are installing the software it is recommended that you follow the disk space requirements specified below Windows 3 1x All components 2 478K Driver only 1 519K Status Monitor only 1 210K DOS Utilities only 368K ...

Page 34: ...k space requirements specified below Windows 95 Driver only 917K Status Monitor only 1 333K DOS Utilities only 490K A Activate setup program in setup disk 1 Insert the Windows 95 Setup Disk into the floppy disk drive Click the Start button then trace up and click the Run command Type a setup in the Run dialog box and hit Enter A dialog box as shown below appears 2 Click on Add Printer button and t...

Page 35: ...Double click the My Computer icon Double click the Printers folder Double click the Add Printer icon The Add Printer Wizard will guide you through the installation procedures 2 After the printer driver is installed the install component selection dialog box appears You can install other components by using this dialog box ...

Page 36: ...printer via Plug Play A dialog box as below appears 3 Select the second option Driver from disk provided by hardware manufacturer and the Add Printer Wizard will guide you through your installation 2 2 4 Installing software in Windows 95 CD ROM 1 For CD ROM installation in Windows 95 the screen below will appear automatically once you have inserted the CD ROM ...

Page 37: ...Setting Up 25 2 Select Xerox DocuPrint P12 Printer Software Then follow the onscreen instructions until you reach the following dialog box ...

Page 38: ...re in DOS environment If you are operating in a DOS only environment you can manually install the DOS utility files stored in both the Windows 95 Setup Disk and Windows 3 1x Setup Disk Follow the procedures described below 1 Start up your host PC 2 When you see the DOS prompt C insert either Windows 95 Setup Disk or Windows 3 1x Setup Disk into the 3 5 inch drive 3 Change to the DOS directory by t...

Page 39: ...Xerox DocuPrint P12 1 1 selection in the Add Remove Program list located in Control Panel and click Add Remove In Windows 3 1x To uninstall the printer driver Status Monitor and DOS Utilities double click the uninstall icon in the Xerox DocuPrint P12 program group In DOS To uninstall the printer driver go to the DOS directory C DOS and Type del a XC12SM EXE and press Enter Type del a XC12CP EXE an...

Page 40: ... 2 Test printing After installation you may want to run a simple test on your printer by printing out documents Xerox DocuPrint P12 provides three ways for you to test the printer Before you print remember to load paper into the paper cassette 3 2 1 Using the paper cassettes Prints settings page via the control panel When the Online LED is on hold down the control panel button for 10 seconds the p...

Page 41: ...the Printer Info dialog box Then click on the Print Settings Page button to print a settings page Print Demo Page via the status monitor Click on the Print Demo Page button on the Printer Info dialog box to send the Demo Page to the printer 2 3 3 Switching off the printer Press the power switch to the O position to turn off the printer If you are not going to use the printer for an extended period...

Page 42: ...Print Media 3 ...

Page 43: ...0g m 90g m 64g m 64g m 64g m Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Letter 8 5 x 11 216 x 279mm Xerox 4024 DP Nekosa Xerox 4024 DP Hammermill 75g m 20lb 90g m 24lb 105g m 28lb 60g m 16lb Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Legal 13 8 5 x 13 216 x 330mm Xerox 4024 DP Nekosa 75g m 20lb 90g m 24lb Yes Yes Yes Yes Yes Yes Legal 14 8 5 x 14 216 x 356mm Xerox 4024 DP Nek...

Page 44: ...onroe Brand C5 6 4 x 9 16 162 x 229mm River Series 1029 Gummed DL 4 4 x 8 8 110 x 220mm River Series 1029 Gummed Postcard 4 x 6 Expect some reduction in print quality when you print on envelopes labels transparencies or postcards For envelopes use the optional envelope cassette or the multi sheet bypass feeder Fan envelopes transparencies and labels before loading them into the multi sheet bypass ...

Page 45: ...earlier do not use print media that is Excessively thick or thin Laser printed or photocopied Wrinkled curled torn bent or sticky Punched or perforated Moist or wet Heavily textured Pasted Thermal paper Coated Carbon paper Unable to withstand temperature at 150 C Stapled or clipped Not recommended for use in laser printer Label stock with exposed backing sheets OK Avoid ...

Page 46: ...peel off adhesive strips are heavily textured coated or embossed are cotton paper composed of more than 25 of recycled paper 3 1 5 Storing print media For optimum print quality and printer performance store print media according to the following guidelines Store print media on a flat stable surface so that it does not curl or bend Wrap unused print media tightly Do not unwrap print media until you...

Page 47: ...13 Legal 14 B5 Executive Plain paper transparency label postcard envelope 3 2 3 Using Multi sheet Bypass Feeder 500 sheet paper cassette optional Letter A4 Legal 13 Legal 14 Plain paper max 500 sheets with each weighing between 60g m 16lb and 105g m 28lb Envelope cassette Optional Com 10 Monarch DL C5 Japanese Official Postcard Envelope weighing between 60g m 16lb and 190g m 28lb each 3 1 2 Specia...

Page 48: ... 16lb and 105g m2 28lb each Print media such as transparencies and labels can be loaded too but not exceeding 50 sheets at a time The 500 sheet paper cassette optional can hold about 500 sheets of plain paper weighing between 60g m2 16lb and 105g m2 28lb only No other print medium is to be loaded on this tray 3 1 1 Plain paper 1 Reach into the pocket on the handle of the cassette and pull the cass...

Page 49: ...38 Chapter 3 2 Press the bottom plate down until it locks into place 3 Pinch the side guide as illustrated below and slide it to the far right ...

Page 50: ...below To lengthen the cassette Slide end guide A out to the desired paper length Then align guide B with guide A Guide A Guide B To shorten the cassette reverse the procedure Push back guide B as shown in to the desired paper length Then align guide A as shown in with guide B ...

Page 51: ...nd and use the other hand to raise and unlock the left corner of the end guide Repeat the action for the right corner of the end guide Slide the end guide in or out to accommodate the paper size you want to load Then push it down until it locks into place Use the notches at the bottom of the cassette to set the paper length ...

Page 52: ...e left side of the cassette Make sure the stack goes under the metal retaining clip and the plastic tabs on the end guides Paper overloading may cause paper jams 6 Slide the side guide to the left so that it slightly touches the edge of the paper stack ...

Page 53: ...42 Chapter 3 7 Gently push the paper cassette into the printer until it stops a 250 sheet paper cassette b 500 sheet paper cassette optional ...

Page 54: ...n hold envelopes with a weight between 16 and 50lb 60 and 190g m2 1 Reach into the pocket on the handle of the cassette and pull the cassette straight out Do not remove the paper cassette while printing This may cause paper jams 2 Press the bottom plate down until it locks into place ...

Page 55: ...guide and slide it to the far right 4 While lifting the end guide slightly slide it to the desired envelope length Then lower the guide until it locks into place Use the notches at the bottom of the cassette to set the paper length ...

Page 56: ...e of the cassette with the print side facing down Make sure the stack is under the roller and the plastic tabs on the end guides Envelope overloading may cause paper jams 6 Slide the side guide to the left so that it slightly touches the edge of the envelope stake ...

Page 57: ...46 Chapter 3 7 Gently push the envelope cassette into the printer until it stops ...

Page 58: ...velope Monroe brand Com 10 10 envelopes or 9mm max Transparency Xerox 3R2780 40 sheets or 9mm max Label Xerox 3R4469 40 sheets or 9mm max The height is measured with the stack of sheets laid without being touched by hands on a flat surface Always load only the print media specified in 3 1 Selecting Print Media to avoid paper jams and print quality problems Do not hit the multi sheet bypass feeder ...

Page 59: ...apter 3 1 Pull the top of the front cover to open it The multi sheet bypass feeder drops down automatically 2 Pull the sliding section toward you until it stops Pull the gray tab to flip out the last section ...

Page 60: ...nt medium is a stack of papers transparencies or labels fan them before loading Then load the print medium with the print side up along the left side of the tray until it stops Make sure the print medium lies against the left side of the tray and under the plastic tab ...

Page 61: ...ray If the envelope flaps are on the short edge place the envelopes so that the closed flap s folds are fed in first Make sure you do not exceed the 10 envelope capacity of the MBF 5 Adjust the side guide to the size of the loaded print medium Make sure the print medium is under the plastic tab on the side guide Do not add print medium to the tray while printing This may result in paper jams ...

Page 62: ...sing the multi sheet bypass feeder 1 Remove all papers from the multi sheet bypass feeder 2 Close the extended tray then push it in 3 Close the front cover together with the multi sheet bypass feeder until it clicks into place ...

Page 63: ...Control Panel 4 ...

Page 64: ...l button is used for many purposes for example to pause resume job processing reset printer parameters print status page or show the details of fatal hardware errors The following diagram is a representation of the control panel The LEDs are defined and labeled as follows Label Color Power Green Online Green Error Amber Paper Amber Manual Feed Amber Power Online Error Paper Manual Feed Online Offl...

Page 65: ...ing paper size error On Cover open On Blink Paper Jam On Blink Page too complex Memory overflow On Blink Post printing paper size error On Blink Lower resolution used On Blink Job aborted Off Off Off Off Paused Off line On On On Hardware malfunction Blink Off Off Off Energy saving mode The LED responses are defined as follows Response Explanation Blink cycle Light will cycle through all LEDs 3 tim...

Page 66: ... not yet warmed up when the initialization is finished Xerox DocuPrint P12 waits for the engine to warm up with the In use LED response Refer to the table on page 55 Ready Indicates that the printer is ready to execute a print job from the communication channel In this status pressing the control panel button takes the printer off line Pause Off line In use Indicates that the printer is processing...

Page 67: ... in at least one cassette and there is no job in the printer 2 The selected paper cassette is empty but the printer has a print job to process Load paper into the paper cassette s and install it into the printer The printer status turns to Ready Load papers with size corresponding to that of the print job into the cassette and install it into the printer Printing resumes Alternatively load papers ...

Page 68: ...install it into the printer The printer will resume print job automatically If your press the button before loading paper the job will print to MBF Load paper to the MBF or a No paper status will appear No paper status Cover open Indicates the upper cover is open or Laser Printer cartridge is not installed correctly Close the cover or reinstall Laser Printer cartridge and close the cover properly ...

Page 69: ... the printer to process the data This can occur when MBF is used for a source or if the incorrect paper size has been loaded into 250 sheet or 500 sheet paper cassette If the Auto continue is checked and the 15 seconds time out value has expired the printer continues the print job If the Auto continue is off or the standard 15 seconds time out value has not expired yet the printer will suspend all...

Page 70: ...ue has not expired the printer will suspend all jobs until the control panel button is pressed Pause Off line Indicates the printing is paused or the printer is off line A press of the control panel button takes the printer on line again Hardware malfunction Indicates hardware malfunction is detected There are two categories of hardware malfunction Controller fatal errors detected by the diagnosti...

Page 71: ... Fatal Error Laser scanner malfunction Double blink Engine Fatal Error Fan malfunction Double blink Engine Fatal Error Non volatile RAM in the printer engine Blink Controller Fatal Error Controller malfunction Blink Controller Fatal Error Extension RAM Blink Controller Fatal Error Network card malfunction for Xerox DocuPrint P12 Network interface card The LED responses are defined as follows Respo...

Page 72: ... the button is pressed again Power up At power up until all LEDs double blink Causes reset of non volatile parameters to the factory default values The printer will first enter onto the Diagnostic Processing status then all LEDs will start to double blink When this happens release the button and LEDs will indicate the Initializing status Then it goes to the Ready status During printing job Held do...

Page 73: ...Xerox DocuPrint P12 Printer Driver 5 ...

Page 74: ...he maximized P12 Status Monitor described in Chapter 5 click the Printer Setup button on the General tab From the Xerox DocuPrint P12 Status Monitor in mini window view double click the name of the default printer at the bottom of the window From the icon view or mini window of the P12 Status Monitor select Printer Setup from the control menu The Driver settings window consists of 6 tabs Setup Pap...

Page 75: ...int but it produces a better quality The default is 600 dpi Orientation Sets the orientation of the printed pages The options are Portrait or Landscape with Portrait as the default setting Toner Usage To prolong the lifespan of your toner cartridge select Save Toner mode Under this mode draft copies are printed in gray rather than black The default is Normal Watermark Options button Watermarks are...

Page 76: ...ton will bring forward a corresponding dialog 5 2 1 Add Edit Text Watermark dialogs 5 2 2 Add Edit Graphics Watermark dialogs Checking Print on first page only applies the selected watermark to the first page of your document only Otherwise the selected watermark will be printed on all pages of your document 2 Sided Printing button Click to bring up the 2 Sided Printing dialog 5 2 3 2 sided Printi...

Page 77: ...er 67 5 2 1 Add Edit Text Watermark dialogs The Add Text Watermark dialog is displayed when you click the Add button in the Text group The Edit Text Watermark dialog is displayed when you click the Edit button in the Text group ...

Page 78: ...ame that appears here will be the text entered in the Text box You can change it otherwise The name entered should not exceed 16 characters Darkness Determines the density at which you want the watermark to appear on the printout Move the slide left or right to adjust the density level Angle Determines the angle at which the text is to be placed on the printout Move the slider along the scale of 9...

Page 79: ... you have to specify the path name of the bitmap to be included as the watermark You may want to use the Browse button to help you in your selection of a bitmap Name Displays the name of the selected watermark You can name a new watermark or rename an existing one here For Add Text Watermark dialog the name that appears here will first be the text entered in the Text box You can change it otherwis...

Page 80: ...e enlarged or reduced The valid percentage is 25 400 Preview area This area shows you what the bitmap will look like on the printout Position frame Specify the position of the graphic watermark The options are Automatically center watermark and Position relative to upper left corner in centimeters When the Regional Settings for Windows is U S and Canada the measurement will be in inch The same as ...

Page 81: ...prints data on both sides of the paper and gives allowance for binding on the shorter edge of your printout If the paper size of the job is Legal 13 or Legal 14 2 sided printing both Book and Tablet is unavailable In this case a warning dialog pops up and you can cancel the job 2 sided printing cannot be selected together with Enlarge for Poster printing in the Layout Options dialog and Different ...

Page 82: ... Source as 1st side is selected here and the paper source in the Paper Source tab is then set to Automatic by size note that the setting in this Paper source for 2nd side will be changed to Multi purpose tray Print instruction sheet Enable this option to print an instruction sheet as the top page of the print job It is recommended that you to enable this option Display help messages Enable this op...

Page 83: ...DocuPrint P12 Printer Driver 73 5 2 4 Layout Options dialog Reduce for N up printing 4 pages up Enlarge for Poster 2 x 2 sheets Preview area Preview area ...

Page 84: ...uced pages enable the Print page border Enlarge for Poster This option enlarges a page and prints it over several sheets of paper You can print a poster that is 2 x 2 sheets 3 x 3 sheets 4 x 4 sheets 5 x 5 sheets or 6 x 6 sheets in size Refer to the diagram in the previous page When assembling your poster sized print job you may want to trim the pages because of the small unprintable region about ...

Page 85: ...the actual size of paper you will be using To display a Printing Tips dialog during a print job enable the Display Booklet printing tips box 5 2 2 2 Sided Printing dialog Preview area This area shows how your document will look on the printout based on the selection you have made in the Booklet size list The area beneath the preview gives the dimensions of the selected paper stock and the size whe...

Page 86: ... paper size Frequently the paper size is changed on a Print Setup or Page Setup dialog box invoked from the File menu You may need to consult your program manual or help system to learn how to select a paper size In order for you to print a booklet size the application must allow selection of all the paper sizes enumerated by the driver including Booklet on letter and Booklet on A4 Some applicatio...

Page 87: ...option enables the printer to print all pages of a received job from the same source When this is selected the All Pages vertical tab is displayed as illustrated below for you to select a paper source Different paper source for first page When this is selected the First Page Source and Other Pages vertical tabs are displayed as shown below Source display Vertical tabs Vertical tab Source display S...

Page 88: ...um in all sizes onto the Multi sheet Bypass Feeder 3 2 3 Using the Multi sheet Bypass Feeder Manual feed MBF Select this option if you are loading the print medium one sheet at a time onto the Multisheet Bypass Feeder This option enables you to load paper in all sizes 3 2 3 Using the Multi sheet Bypass Feeder Envelope MBF Select this option when you are using envelope size paper 3 2 Loading Print ...

Page 89: ...er size for printing regardless of whether Use same paper source for all pages or Different paper source for first page is selected The default value depends on Windows regional setting and is not affected by the settings in Advanced tab If U S sizes is chosen for Paper Sizes in Advanced tab the default is Letter For Envelope it is Com 10 If Intl Sizes is selected for Paper Sizes in Advanced tab t...

Page 90: ...lable are Output tray Face down or Rear tray Face up with default value set at Output tray Face down The graphic on the right will illustrate your choice by highlighting the current destination selection If you have selected 2 Sided printing options in the Setup tab set the output tray to Rear tray Face up If not the driver will force the setting to Rear Face up tray If Legal 13 or Legal 14 sized ...

Page 91: ... imaging mode If you choose Manually select imaging mode you can select any of the three imaging mode below Optimize for text and spreadsheets This option ensures high print speed for documents such as spreadsheets or tables Optimize for graphics and photos This option enhances the printing of graphic images and reduces the occurrence of complex pages as the amount of data sent to the printer is r...

Page 92: ...n provides fewer gray levels 63 gray levels but it provides better performance than Fine mode Optimize for photocopy reproduction Uses an 8 bit circular halftone dot method to print your images This option provides 63 gray levels and aims to produce output which photocopies well without washing out or producing moiré patterns The default value is Optimize for laser print output Fine Color smoothin...

Page 93: ...e changes to the one with the optional cassette When adding the envelope cassette the secondary cassette will be automatically added Printer memory Displays the amount of memory added to the printer s base memory When bi directional communication exists the value is displayed When bi directional communication does not exists the valid values are 1MB 4MB and 16MB Xerox only supports a 16MB SIMM for...

Page 94: ... Show all paper sizes If you select Filter the paper size list the options Only U S sizes and Only int l sizes are available U S sizes are Letter Legal 14 Executive com 10 Env and Monarch Env Int l sizes are A4 B5 Legal 13 DL Env C5 Env and Japanese Official Postcard Multilanguage font support Allows you to choose if you want the character sets supporting international fonts to be available This o...

Page 95: ... 15 seconds after an auto continual error occurs In this way it allows you to be aware of the problem without stopping the printing process entirely Auto continual errors are Memory overflow Page too complex Adobe Memory Booster used Job aborted and Post printing paper size error The default is On 5 7 1 Printer Administration dialog Jam recovery This option enables the printer to reserve its memor...

Page 96: ...n the other input ports Partial jobs can be printed by pressing the printer s control panel button Manual Feed Duplex time out Valid values ranges from 1 to 255 seconds or off The default is 180 seconds This setting determines the length of time the printer will wait before attempting to draw paper from the main tray during Manual Feed status and manual duplex pause or from the specified source du...

Page 97: ...u have selected Entire workbook from Print what in the Print dialog and have also chosen Watermark 2 sided printing or Layout Options Already Printing will be displayed In this case you can only print the first workbook To print all copies do not select Entire workbook but specify workbooks one by one When using Lotus Word Pro97 Collate is not enabled To enable it press Setup button from Print dia...

Page 98: ...Xerox DocuPrint P12 Status Monitor 6 ...

Page 99: ...tive help for printer problems Ability to quickly switch between multiple printers and monitor each of their status Different levels of status for Xerox DocuPrint P12 printer provided by the Status Monitor If the port is FILE non Novell NET port COMx or UNKNOWN Status Monitor provides the connection information only If the port is a parallel port and bi directional status is available Status Monit...

Page 100: ...rd Close Closes Status Monitor Change Printer Brings up the Printer menu Printer Setup Brings up the Setup dialog for the current default device Pause Pauses the printer available only when bi directional connection is present Resume Resumes from a pause or off line state only bi directional Reset Causes the printer to reset only bi directional Printer icon button The icon changes to reflect the p...

Page 101: ...r Add Paper Manual Feed Busy Job Complete Printing to file Printing to SNMP port Printing to network For some PCs when printer is not switched on an Add paper status will be indicated Printer menu The Printer menu pops up at a click in this area Double clicking it brings up the driver setup dialog for the current default printer The current default printer is highlighted and indicated by a dot at ...

Page 102: ...ng is supported In order for the document to print correctly the document must have an association between its document extension e g DOC and the printing application In addition the application must support drag and drop printing 6 2 2 Icon view Windows 3 1x only The icon view of the Status Monitor pops up on the desktop providing a compact representation of printer status The text below the icon...

Page 103: ...inter status Clicking this also brings up the Max Window 6 2 4 Max Window view In this window there are four tabs namely General Change Printer Alerts and Preferences Clicking the OK Cancel or close buttons upper right of the window turn the Max Window to the current minimized mode icon taskbar view or Mini Window view Clicking the Help button opens a help file and displays context sensitive help ...

Page 104: ...depending on the state of the printer Reset Printer button This button appears only if the Status Monitor can establish a bi directional link with the printer When displayed clicking this button will send a Reset command to the printer and all print jobs will be canceled When the printer is unable to receive a End of File signal it will remain at Reset state until the Wait Time out value expires I...

Page 105: ...he printer Clicking Print Settings Page prints the settings page in the size of paper loaded in the default tray If a Network interface card is installed a Network status page will be printed after the settings page Print Manager button Windows 3 1x only This button is only available in Windows 3 1x It appears between the Printer Info button and the Printer Setup button If the Windows Print Manage...

Page 106: ...nnection to which each printer is connected The type of connection that is whether the printer is connected locally or through network redirection is also shown The current status of the highlighted printer will be shown in the Status area below Set As Default button Click the Set As Default button to set the currently highlighted printer as the default printer for Windows Status area Reports the ...

Page 107: ...termine the type of visual alerts to be issued The options are Pop up on Alerts Always stay on top and Never pop up on alerts The default is Pop up on alerts Pop up on alerts This option enables the Mini window view or the icon view to pop up over other Windows programs You can see the text message reporting the alert condition Always stay on top This option enables the Mini window view or the ico...

Page 108: ...ng a visual alert You may stop the blinking by clicking once on the icon or Mini Window The default is On Sound Alerts You can enable or disable sound alerts and to select a sound type The voice options are Female voice Male voice and Sound effects You can press the Test button to hear the sound alert that is currently selected The default is On with Female voice Restore Defaults Click to restore ...

Page 109: ...the font size from 8 to 13 point The default is Display as mini window at 10 point font size The currently selected minimized view is shown at the right of the tab Autoload Status Monitor Select this if you want the Status Monitor to load automatically when Windows starts up The default is On When this option is selected the Status Monitor is added to Windows Startup Group About button Click this ...

Page 110: ...DOS Utilities 7 ...

Page 111: ...screen is displayed From this main menu you can access the following sub menus by simply using the arrow keys on your keyboard to select the sub menu you want and pressing Enter to confirm the selection Control printing pause reset eject a page Change printer settings Change LaserJet IIP emulation settings Print sample pages Change Status Monitor settings Change printer port At the bottom of this ...

Page 112: ...mand to resume a print job This option will not be displayed if your printer does not have a bi directional connection Reset printer command Select this command to cancel all print jobs in process This option will not be displayed if your printer does not have a bi directional connection Eject a page command Select this command for the printer to eject a page This is the same as a PCL form feed co...

Page 113: ...h print run so that when an error occurs the printer can reprint the page This will slow down printing The default is Off Wait time out This setting determines how long the printer will wait for data before accepting data from another port or the same port Valid values range from 1 255 seconds The default is 40 seconds Manual feed time out This setting determines how long the printer will wait for...

Page 114: ...id values range from 127 to 127 with default set at 0 Vertical offset This settings allows you to adjust the printing position up or down on your print media The valid values range from 127 to 127 with default set at 0 Save settings return to Main Menu When this is selected the current settings are written to XCP12 INI and the printer settings will be changed If you do not select this any changes ...

Page 115: ...t job does not contain this information These settings do not affect PrintGear jobs The settings here will be overridden if you were printing from a DOS program that has a Laser Jet IIP printer driver such as a DOS word processor Copies Determines the default number of copies for PCL jobs The valid values are 1 99 and the default is 1 Orientation Allows you to set the default orientation for PCL j...

Page 116: ...ier Bold 10 point Courier Italic 10 point or Line Printer Medium 8 5 point The default is Courier Medium 12 point Symbol set Allows you to specify the default symbol set for PCL jobs Valid values are Roman 8 ISO 16 Portuguese ECMA 94 ISO 17 Spanish PC 8 ISO 21 German PC 8 Danish Norwegian ISO 25 French PC 850 ISO 57 Chinese ISO 2 International Reference Version ISO 60 Norwegian version1 ISO 4 Unit...

Page 117: ... Printer settings page Select this command to print the printer settings page PCL font page Select this command to print a page listing the PCL internal fonts found in the printer Return to Main Menu Select this command to display the Main Menu ...

Page 118: ...bination is Ctrl Alt S You can set any combination using Alt Ctrl and Shift keys with any keyboard character A small dialog will be displayed to give short instructions and show the current value for this field When you press a new key combination this key combination will replace the current value and is displayed onscreen When you press the Enter key the new value is accepted If you press the Es...

Page 119: ...ueries will be reported from this port Printer Port This field lets you specify the port to which the printer is connected The valid options are LPT1 LPT2 LPT3 or LPT4 The default is LPT1 Save settings return to Main Menu When this is selected the current settings are saved If you do not select this any changes you have made here will not take effect ...

Page 120: ...he printer port it is connected to and its current status on the upper portion of this status monitor 7 1 6 Change Status Monitor settings menu Below the printer status information area the printer control options are indicated To access an option type its letter as indicated on the screen P Pause Printing Pressing P during printing will stop further printing after the current page has been printe...

Page 121: ...on the DOS Status Monitor if no bi directional connection exists E Ejects page Pressing E sends a command to the printer to eject a page This is used for situations when the printer is waiting for a PCL end of job command X Exits this menu Pressing X exits the TSR 7 2 2 Unloading the Status Monitor To unload the DOS Status Monitor from memory type XC12SM u and press Enter ...

Page 122: ...Printer Options 8 ...

Page 123: ... 2 500 sheet feeder cassette 673K37030 Envelope cassette Used with the 500 sheet feeder This cassette holds envelopes of various types 3 2 2 Using the Envelop Cassette 673K37060 Network Interface Card Installed in the printer to enable network printing 8 3 Installing Network interface Card 673K37130 Memory Kit 16MB Installed in the printer to add printer memory 8 4 Memory Kit 16MB Off the shelf Fa...

Page 124: ...ake sure that a paper cassette is fully set in the feeder 3 Grasp the printer by its sides with the front toward you Then place it on top of the feeder aligning the corners with those of the feeder There are three pins on top of the feeder two on the left side and one on the right There are also three openings at the bottom of the printer two on the left side and one on the right Fit the pins into...

Page 125: ...116 Chapter 8 4 Make sure the printer is fully seated on the feeder 5 Fasten the two feeder joints on the rear of the printer as shown below Always fasten the feeder joints securely ...

Page 126: ...d cassette completely then pull the 500 sheet cassette until the two feeder joint areas on the front of the printer are clearly visible 7 Fasten the two feeder joints onto the front of the printer as shown below Always fasten the feeder joints securely ...

Page 127: ...Finally plug the power cord back into the printer as well as the wall outlet then turn on the power Always remove the optional feeder before lifting the printer See the next section on how to remove the paper feeder Never lift up the printer together with the paper feeder as they are extremely heavy ...

Page 128: ... the wall outlet and from the printer 2 While pinching the two feeder joints as shown below unfasten them from the rear of the printer 3 Remove the 250 sheet standard cassette completely then pull out the 500 sheet cassette until the two feeder joint areas on the front of the printer are clearly visible ...

Page 129: ...inching the two feeder joints as shown below unfasten them from the front of the printer 5 Push back the 500 sheet paper cassette and re insert the 250 sheet paper cassette 6 Lift the printer up and away from the paper feeder ...

Page 130: ...n how to use Network Interface Card 1 Turn the printer off Failure to turn off the printer before working with its internal components can result in electric shock 2 Unplug the printer from the wall outlet 3 Remove the power cord from the back of the printer 4 Push the release button to open the top cover Pull out the 250 sheet paper cassette far enough for you to grip the side panel ...

Page 131: ...back of the printer use a screw driver to loosen the thumb screws that fasten the side cover with a screw driver 6 Grip the panel as shown and lift the panel off the notches and pull it up and outward as shown in the diagram ...

Page 132: ...Printer Options 123 7 Slide the side cover off 8 Remove the interface cover ...

Page 133: ...124 Chapter 8 9 Connect the connector cable to the network interface card 10 Connect the other side of the connector cable to the control board ...

Page 134: ...s to secure the network interface card to the interface plate 12 Reinstall the side cover as follows Slide the side cover back on the printer until it clicks into place At the back of the printer tighten the thumb screws that fasten the side cover ...

Page 135: ...pter 8 13 Close the top cover and push the paper tray back in 14 Connect the power cord to the back of the printer 15 Connect the other end of the power cord to a grounded wall outlet 16 Switch on the printer ...

Page 136: ...IMM module of the following configuration 72 pin Industry Standard Pinout module 1 inch 25 4mm in height 32 Bit wide Speed of 70 nSec or faster Sizes of 16 Megabyte if you encounter errors such as Memory Overflow Lower resolution used Page too complex error it is recommended to add additional memory kit ...

Page 137: ...n is completed when you come back be sure to discharge any static electricity again then continue with the installation Use the following procedure to install a SIMM 1 Turn off the printer Failure to turn off the printer before working with its internal components can result in electric shock 2 Unplug the power cord from the wall outlet 3 Remove the power cord from the back of the printer 4 Push t...

Page 138: ... back of the printer loosen the thumb screws that fasten the side cover with a screwdriver 6 Grip the panel as shown and lift the panel off the notches and pull it up and outward as shown in the diagram 7 Slide the side cover off ...

Page 139: ...130 Chapter 8 8 Locate the SIMM socket as shown in the diagram Install the DRAM SIMM in this socket 9 Hold the SIMM with the notch on the left 10 Insert the SIMM into the socket at a 45 degree angle ...

Page 140: ...he socket with both dips in place 13 Reinstall the side cover as follows Slide the side cover back on the printer until it clicks into place At the back of the printer tighten the thumb screws that fasten the side cover 14 Close the top cover and push the paper tray back in 15 Connect the power cord to the back of the printer 16 Connect the other end of the power cord to a grounded wall outlet 17 ...

Page 141: ...to 20 sheets of standard paper Printed sheets come out with the printed side facing up 1 Insert the three tabs on the face up tray into the openings on the rear end of the printer 2 Pull the center grip to open the large extension then flip out the small extension if necessary ...

Page 142: ...Maintenance 9 ...

Page 143: ...s If you get any toner on your hands or clothes wash them with water to remove the toner If the Laser Printer cartridge must be removed from the printer cover the Laser Printer cartridge with an aluminum bag or a thick cloth Do not place the Laser Printer cartridge on end Do not place the Laser Printer cartridge upside down after removing the sealing tape Dispose of used Laser Printer cartridges a...

Page 144: ...ou can first try to redistribute the toner by the following procedures before replacing it 1 Press the Power switch to the O position to turn off the printer Then disconnect the power cord from the wall outlet and from the printer 2 Open the top cover 3 Grasp the Laser Printer cartridge inside as shown below and remove it by pulling it upward Store the used Laser Printer cartridge away in an empty...

Page 145: ... it seven to eight times to free the toner 5 Hold the Laser Printer cartridge as shown below and insert it fully into the guide channels until it clicks into place Use the color markers both on the left guide channel and the cartridge for correct alignment with the cartridge ...

Page 146: ...at the toner is low is frequent printing of pages that are too light or have white streaks If these problems occur See 10 2 Solving Print Quality Problems first to try to solve the problem If this does not work replace the Laser Printer cartridge The order code for the Laser Printer cartridge is 113R34 Only use Laser Printer cartridges designated for use with this printer 1 Press the power switch ...

Page 147: ...away in an empty box or the original package Do not touch the internal parts of the printer Never put the Laser Printer cartridge into open flame 4 Unpack the new Laser Printer cartridge Drum shutter Save the Laser Printer cartridge package aluminum bag in case you need to store the cartridge after removing it for example when moving the printer ...

Page 148: ...g the cartridge 5 Hold the Laser Printer cartridge as shown below and shake it seven to eight times to free the toner 6 With the cartridge on a flat surface press down on the cartridge with one hand With the other hand grasp the end tab of the sealing tape and pull the tape straight out horizontally End tab The tab may break if you pull up instead of straight out Make sure the top of the cartridge...

Page 149: ...inter cartridge as shown below and insert it fully into the guide channels until it clicks into place Use the color markers on both the left guide channel and the cartridge for correct alignment with the cartridge 8 Close the top cover ...

Page 150: ...very dirty wipe it with a cloth moistened in dilute neutral detergent and well rung out Then wipe again with a dry soft cloth Never use solvents such as benzene or cleaners to clean any part of the printer 9 2 1 Cleaning the ROS Mirror If white strips appear in printed pages you need to clean the ROS mirror Pinch the cleaning brush then gently slide it across the mirror once Use light pressure whe...

Page 151: ...options attached to the printer The procedure described below instructs you on the removal of accessories For the removal of external options see 8 2 2 Removing the paper deck 1 Press the power switch to the O position to turn off the printer Then disconnect the power cord from the grounded power outlet and from the printer 2 Push the release button to fully open the top cover ...

Page 152: ...r in the original package Do not touch the internal parts of the printer 4 Close the top cover 5 Disconnect the parallel connector from the computer 6 Release the bail clips securing the connector to the printer and remove the interface cable by pulling it out 7 Make sure the power switch is in the OFF O position then unplug the power plug from the grounded wall outlet ...

Page 153: ...144 Chapter 9 8 Disconnect the power cord from the socket on the rear of the printer 9 Flip to close the small extension and push the large extension back into the face up tray ...

Page 154: ...Maintenance 145 10 Detach the face up tray from the rear of the printer 11 Pack this printer and its accessories into the original boxes ...

Page 155: ...Troubleshooting 10 ...

Page 156: ...e correct print medium Transparencies labels postcards or envelopes were not fanned before loading Fan them before loading The print medium is not loaded correctly Remove the print medium and load it correctly Paper jams normally occur at the following locations Before reaching the Laser Printer cartridge 10 1 1 Jam before reaching Laser Printer cartridge Between the Laser Printer cartridge and th...

Page 157: ...move the Laser Printer cartridge 2 Look for a sheet of paper protruding approximately 1 to 1 1 2 inches from underneath the movable metal plate 3 Hold the plate up while you firmly but carefully pull the sheet of paper out of the printer 4 Reinstall the Laser Printer cartridge 5 Close the top cover ...

Page 158: ...ll of the paper from the multi sheet bypass feeder tray including any jammed or partially fed paper 8 Reload the multi sheet bypass feeder tray 9 Close the paper cassettes and resume printing 10 1 2 Jam after leaving Laser Printer cartridge 1 Open the top cover and remove the Laser Printer cartridge 2 Look for a sheet of paper protruding from the fuser ...

Page 159: ... obey the warning label that is attached to the fuser 3 Firmly but carefully pull the sheet of paper out of the fuser and out of the printer 4 Reinstall the Laser Printer cartridge 5 Close the top cover 6 Open the paper cassettes and remove any jammed or partially fed paper ...

Page 160: ...rtially fed paper 8 Reload the multi sheet bypass feeder tray 9 Close the paper cassettes and resume printing 10 1 3 Jam at the paper exit 1 If the face up tray is installed remove it so that you can access the printer exit opening 2 Look for a sheet of paper protruding from the exit opening 3 Firmly but carefully pull the sheet of paper out of the printer ...

Page 161: ...ove any jammed or partially fed paper 6 If paper was fed from the multi sheet bypass feeder remove all papers from the multi sheet bypass feeder tray including any jammed or partially fed paper 7 Reload the multi sheet bypass feeder tray 8 Close the paper cassettes and resume printing ...

Page 162: ...tridge is low on toner Replace the Laser Printer cartridge 9 1 4 Replacing the Laser Printer cartridge The ROS mirror is dirty Clean the ROS mirror 9 2 Cleaning the Printer Black dots The print media is outside the recommended specification Use recommended print media 3 1 Selecting Print Media A recent paper jam contaminated the paper path Run 20 blank prints to help clean the paper path of contam...

Page 163: ...cation Use recommended print 3 1 Selecting Print Media The Laser Printer cartridge is damaged Replace the Laser Printer cartridge 9 1 4 Replacing the Laser Printer cartridge Toner smears when rubbed The print media is moist Remove the moist media and load new dry media The print media is outside the recommended specification Use recommended print media 3 1 Selecting Print Media The top cover is no...

Page 164: ... cartridge 9 1 4 Replacing the Laser Printer cartridge The printer power supply has failed Call for service A jam occurred Check for a paper jam 10 1 Clearing Paper Jams Partial deletions The print media is moist Remove the moist media Then load new and dry media The print media is outside the recommended specification Use recommended print media 3 1 Selecting Print Media The Laser Printer cartrid...

Page 165: ...rtridge 9 1 4 Replacing the Laser Printer cartridge The Laser Printer cartridge is damaged Replace the Laser Printer cartridge 9 1 4 Replacing the Laser Printer cartridge The Laser Printer cartridge is not installed correctly Remove the Laser Printer cartridge and reinstall it 9 1 4 Replacing the Laser Printer cartridge The ROS mirror is contaminated Clean the ROS mirror 9 2 Cleaning the Printer I...

Page 166: ... below occur take the recommended actions The top cover will not shut Remove and reinstall the Laser Printer cartridge 9 1 4 Replacing the Laser Printer cartridge If your printer still does not work turn off the power unplug the power cord then call for service ...

Page 167: ...enter at 1 800 TEAM XRX 1 800 832 6979 The Customer Support Representative can solve many problems over the phone Please have the following information available before calling The serial number _______________________ Located on the back cover of the printer The purchase date from your purchase receipt required for warranty service A description of the problem Status Code if any displayed on the ...

Page 168: ...Appendices Appendices ...

Page 169: ...00 sheet paper cassette 1 x 250 sheet paper cassette 1 x envelope cassette Output tray capacity 250 sheets 4024 20lbs 75g m2 Memory Standard 2MB RAM Option 16MB add to standard User Interface 1 buttons 5 indicator lights Dimensions 421 W x 415 D x 228 H mm excluding options Weight 12kg excluding options Nominal line voltage 102 132V Nominal line frequency 50 60Hz Power consumption Less than 650W f...

Page 170: ...eration Operating temperature 5 C to 35 C Operating humidity 15 to 85 RH non condensing during operation Usable paper sizes A4 Letter Legal Executive B5 Legal 13 COM 10 Monarch DL Japanese Postcard C5 Paper weight Cassette feed 60 105 gsm Manual feed 60 190 gsm Paper capacity Standard cassette 250 sheets 60 gsm Cassettes for optional decks 250 sheets 60 gsm 500 sheets 60 gsm ...

Page 171: ... 16 Not Connected 34 Not Connected 17 Not Connected 35 Not Connected 18 Peripheral Logic High 36 Selln Input active low DATA 1 to DATA 8 These eight high true signals are used to transfer data from the user s system to the printer ACK This low true signal from the printer informs your system that a data byte has been received BUSY This high true signal from the printer indicates that it is busy an...

Page 172: ...Warranty Warranty ...

Page 173: ...or help include the fax back service for answers to commonly asked questions which is available via 1 800 TEAM XRX 24 hours a day 7 days a week and Xerox s Internet site http www teamxrx com If you need further assistance you should call our trained Customer Support Representatives at 1 800 TEAM XRX 1 800 832 6979 Before you call please be ready to provide the model number of your unit its serial ...

Page 174: ...e liable for any incidental or consequential damages resulting from your use of or inability to use your unit even if we know such damages are possible IMPORTANT Some areas do not allow the exclusion or limitation of incidental or consequential damage so the above limitation or exclusion may not apply to you No other warranty or guarantee is made by Xerox No other warranty or guarantee is made by ...

Page 175: ...169 Index Index Index ...

Page 176: ...80 DocuPrint P12 Installation Requirements 6 Interface cable 8 Printer Parts 3 Software 5 8 12 17 20 25 toner 3 4 14 65 134 135 136 137 139 154 156 157 167 Unpacking 2 DocuPrint P12 cartridge guide channel location See page 4 DocuPrint P12 5 6 20 22 23 25 27 28 56 61 63 64 89 90 111 162 163 166 DOS Control Panel 5 102 DOS Status Monitor 5 111 112 DOS Utilities 5 19 21 22 23 26 27 101 E Edit Graphi...

Page 177: ...5 79 Destination tab 80 Image Control tab 81 Layout Options 66 71 73 87 Paper Source tab 72 77 84 Print Driver Setup tab 65 79 80 85 Print media 34 37 Print Quality Problems 137 154 Print sample pages menu 108 Print to file 80 Printer Administration 84 85 Printer info button location See page 95 Printer Options 12 113 printer port change 102 110 Printer Setup button 64 95 96 R Release button 3 loc...

Page 178: ...147 V Ventilation fan inlet 3 location See page 3 Vertical offset 105 Visual Alerts 98 W Warning label 4 location See page 4 Warranty 165 166 167 Watermark Options 65 69 Watermark Options dialog 65 69 Windows Status Monitor 5 27 X Xerox 5 6 20 22 23 25 27 28 32 33 47 56 61 63 64 83 89 90 111 159 166 167 ...

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