Solving Fax Problems
8-154
Problems Receiving Faxes
Problems Copying
Symptom
Cause
Solution
The received fax is blank.
There may be a problem with the
telephone connection or with the
caller’s fax machine.
Check that the machine can make
clean copies. If it can, have the caller
send the fax again.
The caller may have loaded the pages
backward.
Contact the caller.
Faxes cannot be received
automatically.
The machine is set to receive faxes
manually.
Set the machine to automatic
reception.
The memory is full.
Load paper if it is empty, and then
print the faxes stored in the memory.
The telephone line is incorrectly
connected.
Check the telephone line connection.
If it is disconnected, connect it.
There may be a problem with the
caller’s fax machine.
Make a copy to check that this
machine is operating correctly, and
then, if the copy was printed correctly,
have the recipient check the condition
of their fax machine.
Symptom
Cause
Solution
Copying is not available using
the ADF.
The Auto Fit feature is set to On.
Set the Auto Fit feature to Off.
