Voice Processing System
208
XBLUE Networks
7
1
Gener
al Set
tings
1
= Admin Password
At default the Admin Password is set to 123456, and can be changed to any number
between 000000 and 999999, the password must be 6 Digits in length.
2
= Record Greetings
There are a total of 6 greetings in the voice processing system. Four of them - Regular
Hours, After Hours, Break (Lunch) and Holiday are system greetings, which are played to
callers when the voice processing answers. The final two - Department Directory and
Extension Directory are played after the caller makes a selection, using the DTMF tones,
from the main menu.
•
1
Regular Hours - This greeting will play during regular office hours, as
defined in the “System Time” parameter. If no greeting is recorded, a generic
greeting will play.
•
2
After Hours - This greeting will play after regular office hours, as
defined in the “System Time” parameter. If no greeting is recorded, a generic
greeting will play.
•
3
Break - This greeting will play during the regularly scheduled break, as
defined in the “System Time” parameter. If no greeting is recorded, a generic
greeting will play.
•
4
Holiday - This greeting will play during any programmed holiday as
defined in the “Holiday Schedule” parameter. If no greeting is recorded, a
generic greeting will play.
•
5
Department Directory Greeting - The department directory greeting is
used to list the departments’ name and extension numbers when a caller
dials
711
from the Call Routing Menu. This greeting will be specific to
each installation so no generic greeting is played. (Related Programming
Department Programming
)
•
6
Extension Menu Greeting - The extension directory greeting is used to
list the extension names and numbers when a caller dials
712
from the
Call Routing Menu. This greeting will be specific to each installation so no
generic greeting is played.
Summary of Contents for 45P
Page 1: ...45p Installation Maintenance Manual...
Page 14: ...Introduction 14 XBLUE Networks 1 Related Documents...
Page 38: ...Installation 38 XBLUE Networks Initialization Procedure 4...
Page 116: ...Telephone Operation 116 XBLUE Networks Warning Tone CO Line Call Limiter 5...
Page 138: ...CO Line 138 XBLUE Networks Privacy Rls 6 2...
Page 183: ...XBLUE Networks 183 Restriction Least Cost Routing 6 5 Notes...
Page 196: ...Control 196 XBLUE Networks System Cold Start 6 6...
Page 220: ...Voice Processing System 220 XBLUE Networks 7 Main Programming Menu General Company Settings...
Page 226: ...Voice Processing System 226 XBLUE Networks 7 Voice Processing Programming Flow...
Page 232: ...232 XBLUE Networks i...
Page 241: ...Part Number 45PIM Copyright 2006 XBLUE Networks LLC...