Centurion Water Heater- Edge [ii]: Install-Operation-Service
SECTION 10: TROUBLESHOOTING
OMM-0153_A
• 8/25/2022 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page 109 of 131
Centurion Troubleshooting Procedures
Fault
Probable Causes
Corrective Action
3.
Switch wired incorrectly.
3.
If the switch is wired correctly, replace the switch.
4.
Defective Power Supply
Board or fuse.
4.
Check DS1 & DS2 LEDs on Power Supply Board. If
they are not steady ON, replace Power Supply
Board.
5.
Defective IGST Board.
5.
Check “Heartbeat” LED DS1 and verify it is blinking
ON & OFF every second. If not, replace IGST Board.
PRG SWITCH
OPEN
DURING
PURGE
1.
Defective Purge switch.
1.
If the air-fuel valve does rotate, check Purge switch
for continuity when closing. Replace switch if
continuity does not exist.
2.
No voltage present at
switch.
2.
Measure for 24 VAC from each side of the switch to
ground. If 24 VAC is not present, refer fault to
qualified service personnel.
3.
Switch wired incorrectly.
3.
Check to ensure that the switch is wired correctly
(correct wire numbers on the normally open
terminals).
4.
Defective Power Supply
Board or fuse.
4.
Check DS1 & DS2 LEDs on Power Supply Board. If
they are not steady ON, replace Power Supply
Board.
5.
Defective IGST Board.
5.
Check “Heartbeat” LED DS1 and verify it is blinking
ON & OFF every second. If not, replace IGST Board.
OUTDOOR
TEMP
SENSOR
FAULT
1.
Loose or broken wiring.
1.
Inspect Outdoor Temperature sensor for loose or
broken wiring.
2.
Defective Sensor.
2.
Check resistance of sensor to determine if it is
within specification.
3.
Incorrect Sensor.
3.
Ensure that the correct sensor is installed.
RECIRC
PUMP
FAILURE
1.
Internal recirculation pump
failed.
1. Replace recirculation pump.
REMOTE
SETPT
SIGNAL
FAULT
1.
Remote setpoint signal not
present:
•
Not yet installed.
•
Wrong polarity.
•
Signal defective at source.
•
Broken or loose wiring.
1.
Check I/O Box to ensure signal is hooked up.
•
Hook up if not installed.
•
If installed, check polarity.
•
Measure signal level.
•
Check continuity of wiring between source and unit.
2.
Signal is not isolated
(floating) if 4 to 20 mA.
2.
Check signal at source to ensure it is isolated.
3.
Edge Controller signal type
selection switches not set
for correct signal type
(voltage or current).
3.
Check DIP switch on PMC board to ensure it is set
correctly for the type of signal being sent. Check
control signal type set in the Remote Signal
parameter (Advanced Setup
→
Unit
→
Application
Configuration).