WATERS CORPORATION TQ, Operator'S Manual, Page: 56 / 192

4 Maintenance Procedures
56 December 6, 2012, 71500126802IVD Rev. C
Spare parts
Waters recommends that you replace only the parts mentioned in this
document. For spare parts details, see the Waters Quality Parts Locator on
the Waters Web site’s Services/Support page.
Troubleshooting with Connections INSIGHT
Connections INSIGHT
®
is an intelligent device management (IDM) Web
service by which Waters provides proactive service and support for the
ACQUITY UPLC system. To use Connections INSIGHT, you must install the
Connections INSIGHT service agent software on the system’s MassLynx
workstation. In a client/server system, you must also install the service agent
on the computer from which you control the system. The service agent
software automatically and securely captures and sends information about
the support needs of your system directly to Waters.
If you encounter a performance issue when using the Instrument Console, you
can manually submit a Connections INSIGHT request to Waters customer
support. Alternatively, you can use Remote Desktop, a real-time collaboration
option that controls the two-way connection with the ACQUITY UPLC system
by enabling the Connections INSIGHT iAssist service level.
Clean or replace the
instrument’s air filters.
Annually. See page 131 .
Change the roughing pump
oil.
Annually. See page 135 .
Replace the roughing pump’s
demister element.
Annually.
Tip:
Applications that
contaminate the
roughing pump oil
reduce this period,
which must be
determined from
experience.
See page 138 .
Maintenance schedule
Procedure Frequency For information...