Vorwerk KOBOLD VF200, Instruction Manual, Page: 87 / 109

87 Troubleshooting
Fault Possible causes and rectification
The Automatic
Electric Brush is
too loud.
The roller brush is not mounted on the TORX® cam of the
gear mechanism.
• Check if the roller brush is correctly inserted and mount it on
the TORX® cam of the gear mechanism if necessary.
The small bearing ball of the cup and ball bearing is missing.
• Make sure that the bearing ball is properly inserted.
The green cap of the cup and ball bearing is not properly
installed.
• Check if the green cap is properly installed. If not then posi-
tion the green cap correctly .
The floor plate is not properly engaged .
• Make sure that both locks (left and right) engage audibly
with a click during installation .
Maybe original Kobold accessories were not used, which can lead
to bearing or motor damage.
• Use original Kobold roller brushes only.
An object might have got stuck in the area around the roller
brushes.
• Remove the object.
Threads have
coiled around the
roller brush.
• Cut the threads as described in chapter “4.3.1 Checking and
cleaning” on page 76.
The slider for
switching between
coarse materials
and fine dust on
the underside of
the Automatic
Electric Brush
cannot be moved.
The Automatic Electric Brush is in hard floor mode.
• Make sure that the Automatic Electric Brush was properly
switched off. Connect the Automatic Electric Brush with the
Upright Vacuum Cleaner and in the standby position (joint
locked) switch them on and back off.
The Automatic Electric Brush is now in carpet mode.
KOBOLD EB400
AUTOMATIC ELECTRIC BRUSH
3
2
1
5
7
6
4
8
9
Fig. 5.2 Roller brush, TORX® cam, green
cap and bearing ball