Vonage V-Portal User Guide
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V-Support
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GR-909 Test
ill not need to use these utilities unless asked to do so by a member of the Vonage
uestion and waiting for a reply.
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ral
he V-Portal allows you to test your Local Area Network (LAN) connection using the Ping
eb UI. From the home page click on the Status button and then choose the
iagnostics sub-menu. Select Ping from the Utility field drop down list. The following screen will
Most users w
Customer Support team. The results of these tests should be interpreted by users who have
sufficient networking knowledge or a member of the Vonage Customer Support team.
Ping
Ping stands for Packet Internet Groper. Ping is a utility that is used to determine if a particular IP
address is present on line and accessible. It works by sending a packet to the IP address in
q
A Ping test is useful in troubleshooting network problems. It not only determines whether you
computer can communicate with a remote device, but also provides indicators of the gene
speed or reliability of the network connection.
T
command.
To perform a Ping test:
Log in to the W
D
be displayed:
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
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