Vonage V-Portal User Guide
Log in using your Parental Controls user name a
assword).
nd password (not the router user name and
gle-line phone to your V-Portal. If
ortal, simply use a standard two-wire telephone cord
with each single-line phone, one for Phone Port 1 and
one for Phone Port 2. You can tell it’s a two-wire
telephone cord by looking at the plug – you’ll see two
copper wires in the middle of the plug as shown here.
Alternatively, if you are using home wiring and have
activated one line of Vonage service, use a standard
two-wire telephone cord to connect your V-Portal Phone
Port 1 to your wall jack and your phones to your wall
jacks throughout your house.
you are using a two-line phone and you’ve activated both Vonage phone lines on your V-Portal,
wo-line phone to Phone Port 1 of
The plug on a four-wire
telephone cord has four copper wires in the
middle of the plug as shown here.
Alternatively, if you are using home wiring
and have activated two lines of Vonage
service, use a standard four-wire telephone
cord to connect to connect your V-Portal
Phone Port 1 to your wall jack and your
phones to your wall jacks throughout your
house.
If you would like to use your V-Portal with
the existing telephone wiring in your home,
you’ll need to determine how your house is
wired. Home Wiring
p
My high-speed Internet connection uses a USB port, not an Ethernet port. What should I
do?
You need to switch your high-speed Internet connection from USB to Ethernet to use Vonage
Internet Phone Service. If your computer does not have an Ethernet adapter, you can purchase
an Ethernet adapter or a USB to Ethernet Converter to connect your computer to the V-Portal,
and ultimately the Internet.
What kind of telephone cord should I use in the phone ports of the V-Portal?
Use a standard two-wire telephone cord to connect your sin
you’ve activated both Vonage phone lines on your V-
P
If
use a single standard four-wire telephone cord to connect your t
your V-Portal.
provides do-it-yourself advice on distributing Vonage service to all of your
phone jacks. Consult a professional electrician or telephone technician if you want a professional
to adjust your home wiring. For your convenience, Vonage offers professional installation service
in many geographic areas. See Professional Installation Basics for more information.
Can I use a FAX machine with my V-Portal?
Certainly. Plug your FAX machine into an active green phone port on the back of your V-Portal.
Use Phone Port 1 if you signed up for one line of Vonage service and either Phone Port 1 or
Phone Port 2 if you signed up for two lines of Vonage service.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
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