Vonage V-Portal User Guide
addresses, parental controls, and network options. Some of these items are that are lost are
eed to get online. It all needs to be re-entered after a hard reset.
ome parental controls or entered some special port forwarding rules. It’s working great – now
what? We recommend you save your configuration.
When you save the configuration you are saving all the router settings you have configured in the
device. Examples of the settings that are saved are ISP information including DSL PPPoE user
ame and password, security settings, parental controls and parental control override password.
ent configuration for a couple of reasons:
our Vonage device in different locations
d to perform a reset of the device (either by pressing the reset button
r via the Factory Defaults page of the Web UI)
s is useful if you use your V-Portal at different locations. For
travel extensively between New York and Vancouver. You can have a
he file will contain all information necessary for you to connect to
city. When you move from one location to the other, you can simply restore the
onfiguration file for that city. You will not need to go through the user interface and reset all your
router values.
t on the
s if you
fined (assuming you changed it from the default password) or you are
mber of Vonage’s Customer Care team. If you perform a hard reset, it
back to the original values. The V-Portal will be exactly as it
critical things you n
So, before resetting the V-Portal to the factory defaults, try the default password ‘router’.
For more information on resetting your V-Portal, see Factory Defaults.
Save & Import Configuration
So you’ve spent time installing your V-Portal and perhaps customizing it. Maybe you’ve set up
s
n
It is a good idea to save your curr
•
If you will be using y
•
you nee
In the event
on the back of the device o
Having multiple configuration
example, suppose you
configuration file for each city. T
your ISP in that
c
Although it’s not common, there may be a need to perform a hard rese
V-P
easons you may need to perform a hard reset of the device i
ortal. Typically the only r
forget the password you de
te
y a me
instruc d to do so b
sets all the settings you entered
re
was when you first took it out of the box and installed it.
Log in to the Web UI. From the home page click on the Basic Setup tab and then choose the
Save & Import Configuration sub-menu. The following screen will be displayed:
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
52