Vonage V-Portal User Guide
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The V-Portal will restart. (You don’t have to do anything, except please be patient and
pletes its startup sequence. The
wait until the V-Portal com
V-Portal is ready to make calls when you see the phone icon.
)
** MTU stands for Maximum Transmission Unit. This indicates t
transmitted across the network. By default, the MTU Size parameter in the V-Portal is set to 0
which indicates a value of 1492 will be used. Adjusting the MTU size is helpful in rare scenarios
where some upstream device is unable to accept larger size packets and consequently it drops
packets from the V-Portal. We recommend usi
he largest packet that can be
ng the default value unless your ISP or Vonage
ustomer Care has asked you to change it. Please check with your ISP for the MTU setting used
Static IP Address
A Static IP Address, as the name implies, is an IP address that does not change. Static IP
addresses are also used by cable ISPs, but are not as common as DHCP connections. When you
setup your Internet connection for the first time, your ISP may have given you a specific IP
address to enter. If this is the case, then your ISP uses Static IP addresses. In this case, you
should choose Static IP Address as your connection type unless of course you are installing
behind an existing router. Remember, that if you are installing behind an exiting router, you
should choose DHCP as your connection type.
To setup an Internet connection using Static IP, in addition to the IP address assigned by your
ISP, you will need the following information:
•
Subnet
Mask
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Default
Gateway
•
Primary
DNS
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Secondary
DNS
All of this information is provided by your ISP. This information is used by your ISP to establish
your connection to the Internet. If you are uncertain what any of these values should be, please
contact your ISP.
Log in to the Web UI. From the home page click on the Basic Setup tab and then choose the
Connect to the Internet sub-menu. Select Static IP Address from the Connect Using drop
down list. The following screen will be displayed:
C
on their network.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
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