Vodavi STARPLUS Triad XTS, Installation Manual

Page: 119 / 138

Maintenance Access 4-17
Chapter 4 - Maintenance and Troubleshooting
The display will show the receiver number, cabinet location, card slot location, receiver
status, and state of the receiver.
To make a receiver unavailable:
Type: d< space >rXX< Enter >
(XX is the specific receiver number to make unavailable)
To make a receiver available:
Type: d< space >rXX< Enter >
(XX is the specific receiver number to make available)
Monitor
The Monitor feature provides access to the installed system for diagnostic purposes. These
capabilities benefit Service personnel which enables them to support the end user remotely.
Different levels of access, via password, allows authorized personnel to trace, monitor and
upload critical information directly from the
XTS System. This provides a more accurate means
of acquiring system information that leads to a quick resolution of problems that may occur.
This is all done without interfering with ongoing call processing or normal system operation,
and in many cases may be performed without a site visit. Port 1 on the MPB and the modem are
used for monitor access.
The capabilities allowed and reserved for this high-level troubleshooting are:
Monitor Mode
Enable & Disable Event Trace
Dump Trace Buffer (up-load)
Monitor Password
The Monitor password (like Maintenance ), is entered using a six-character alphanumeric string.
To access the password prompt:
1. Press the <Enter> key of the device connected to the SIU or SIU2 Module.
2. When the
password >prompt displays, type etrace , then press <Enter>.
maint> d r
RCVR CAB SLOT STAT USER
---- --- ---- ---- ----
00 0 09 INS IDLE
01 0 09 INS IDLE
02 0 09 INS IDLE
03 0 09 INS IDLE
04 0 07 INS IDLE
05 0 07 INS IDLE
06 0 03 INS IDLE
07 0 03 INS IDLE
08 0 03 INS IDLE
09 0 03 INS IDLE
10 0 02 INS IDLE
11 0 02 INS IDLE
12 0 02 INS IDLE
13 0 02 INS IDLE
maint>