Vodavi STARPLUS Triad XTS, Installation Manual

Page: 118 / 138

4-16 Maintenance Access
Chapter 4 - Maintenance and Troubleshooting
Event Trace Buffer
The Event Trace Buffer is used to store and dump event traces (up to 30) that occur just prior
to an
XTS System soft or hard restart. These can be reviewed by authorized personnel to aid in
system troubleshooting. The basic format for each command is shown in the following table:
DTMF Receiver Trace
The CONFIG utility allows technicians to take specific DTMF receivers in/out of service. This is
useful for troubleshooting DTMF receiver problems to isolate a specific DTMF receiver that may
be faulty.
To view the status of all DTMF receivers in the system:
1. Connect a terminal to I/O Port 1 on the MPB.
2. At the
Enter Password > prompt, type config , then press <Enter>.
3. Then type: d< space >r< Enter >
Table 4-16: Event Trace Buffer Commands
Command Function
t <space><Enter> Displays the current status of the Event trace buffer.
t <space>0<Enter> Turns the Trace buffer OFF.
t <space>1<Enter> Turns the Trace buffer ON to record events prior to a soft
system reset.
t <space>2<Enter> Turns the Trace buffer ON to record events prior to a hard
system restart.
t <space>3<Enter> Turns the Trace buffer ON to record events prior to either a
soft reset or a hard system restart.
d <space>E<Enter> Dumps Trace Events stored from last system reset (soft or
hard).
d <space>b<Enter> Permits maintenance personnel to determine the busy
status of all the busy keysets and CO Lines in the system,
including the T1 lines.
r <space>SXXX<Enter> Permits a specific station to be reset.
r <space>CXX<Enter> Permits a specific CO Line to be reset.
Press <Ctrl + C> to abort the Data Dump and return to the maint> prompt.