Vocera Smartphone, User Manual

Page: 127 / 150

Why does my device beep when I'm talking to someone?
Frequently Asked Questions ··· 127
• If the B2000 indicator light is flashing red rapidly, and the badge display
shows a low battery level, it is time to recharge the battery.
• If the B2000 indicator light is blinking green rapidly, you have unread text
messages or unplayed voice messages. Icons on the badge display will show
whether the messages are voice or text, or both.
The system administrator can disable or enable any of the badge's alert tones,
and can choose a setting to turn off alerts when you put the badge in Do Not
Disturb mode.
Why does my device beep when I'm talking to someone?
You may be hearing the Call Waiting tone. Check the name that is flashing on
the display. If it is not the name of the person to whom you are speaking, it
means that someone else is trying to call you. The display is flashing the name
of that caller.
• To take the call, press the Call button. Your first call is put on hold, and the
second call is connected. To end the second call and return to the original
call, press the Call button again.
• To refuse the call, press the Hold / DND (Do Not Disturb) button. The caller
will be prompted to leave a message or will be forwarded to someone else,
depending on how your forwarding options are set.
If there is not another call waiting, see Why is my device chirping or
beeping? on page 126 to determine why your device is beeping.
Why does my device display say "Searching for Server"?
First, ask other Vocera users if they are having the same problem. If they are, it
means the Vocera server needs to be reset. Contact the system administrator.
If other people are able to use their Vocera devices, try taking the battery out,
and then putting it back in. If the device still cannot find the server, contact your
system administrator for help.