Recording Names and Greetings for a Group
Commands for Group Managers ··· 107
Similarly, the Genie speaks a
greeting
when someone calls the group and no
members can accept the call. This greeting can let callers know that they have
reached the proper group or give them further information. If a greeting is
available, the Genie plays it before automatically asking callers if they want to
leave a message. Vocera sends messages left for a group to every member in
the group.
For example, a retail store could record a greeting that says, “Thank you for
calling Hardware Supplies. Our team members are busy assisting customers
right now, but if you leave a message, one of us will call you back as soon as
possible.”
Greetings can help all callers, but they are especially useful when people who
are not Vocera users call into the system with a telephone. These callers may
not be familiar with Vocera, and a greeting helps to “break the ice”.
Action
Recommended Commands
(Italics indicate an example)
Alternative Forms
Record name prompts
for a group
Record names for
Technical
Support
.
Record name prompts
for
Technical Support
.
Record a greeting for a
group
Record greeting for
Technical
Support
.
Summary of Contents for Smartphone
Page 1: ...Vocera Smartphone User Guide Version 4 x ...
Page 8: ...viii Vocera Smartphone User Guide ...
Page 12: ...About this Guide 12 Vocera Smartphone User Guide ...
Page 15: ...Storage Card Smartphone Features 15 ...
Page 60: ...60 Vocera Smartphone User Guide ...
Page 78: ...Getting Help 78 Vocera Smartphone User Guide ...
Page 100: ...100 Vocera Smartphone User Guide ...
Page 108: ...Recording Names and Greetings for a Group 108 Vocera Smartphone User Guide ...
Page 116: ...Training the Genie from a Phone 116 Vocera Smartphone User Guide ...
Page 124: ...124 Vocera Smartphone User Guide ...
Page 132: ...Smartphone Regulatory Notices and Safety Instructions 132 Vocera Smartphone User Guide ...
Page 144: ...Miscellaneous 144 Vocera Smartphone User Guide ...