Vocera Smartphone, User Manual

Page: 111 / 150

Starting a Genie Session from a Phone
Using Vocera Access Anywhere ··· 111
To start a Genie session from a phone using Caller ID:
1. Using either your desk phone or cell phone, call the Direct Access number
for your home site.
2. You should be automatically authenticated based on your Caller ID. The
Genie says, "Good morning, [FirstName]. [Chime] Vocera."
Note: Depending on your Vocera permissions and the phone you used to
make the call, the Genie may prompt for your first and last name, and then
prompt for your phone access password.
3. Say any of the supported commands.
If the Genie asks you a question that requires a yes or no response, you can
press the 1 key to answer "yes" or the 2 key to answer "no." See
Vocera
Access Anywhere Special Keys on page 113.
To start a Genie session from a phone using your name and password:
1. Using any phone, call the Guest Access number for your home site.
The Genie says, "Good morning. Say the full name of the person or group
you want to reach or enter an extension."
2. Press the star (*) key. This causes the Genie to switch to direct access mode.
The Genie prompts you to say or spell your first and last name.
3. Say or spell your first and last name.
The Genie prompts you to enter your phone password followed by the
pound sign (#).
4. Enter your phone password followed by the pound sign (#).
You must enter the password using the keypad; you cannot say it. The
phone password must be between five and 15 characters, and it may
contain letters or numbers. If your password contains letters, type the
corresponding numeric keys on your phone's keypad. Do not enter your
regular Vocera password that you use to log into the User Console.
5. After you enter your phone password, you are prompted by the Genie. Say
any of the supported commands.
If the Genie asks you a question that requires a yes or no response, you can
press the 1 key to answer "yes" or the 2 key to answer "no." See
Vocera
Access Anywhere Special Keys on page 113.