9-1
ValcoMelton
SECTION 9 - SERVICE
SECTION 9 - SERVICE
SECTION 9 - SERVICE
SECTION 9 - SERVICE
SECTION 9 - SERVICE
If a problem with your system persists, contact a ValcoMelton Technical
Support representative. If your need is urgent, we encourage you to contact
our corporate office in Cincinnati, Ohio, U.S.A. at (513) 874-6550. If the
problem cannot be resolved, Valco Cincinnati, Inc. will promptly arrange to
have a technical representative visit your facility. Any charges for a service
call will be quoted at that time. Any part that fails during the warranty period
shall be returned prepaid to Valco Cincinnati, Inc. by the customer for
disposition.
Upon request, ValcoMelton personnel
are available to repair or replace such
parts at the customer’s facility. Charges
for this service include travel time and
expenses.
If an equipment problem is the result of customer abuse, improper installation
or operation, all travel time, labor, parts, and expenses will be charged to the
customer.
If the responsibility for a problem cannot be absolutely determined, the
customer will be charged for travel time and expenses only. No charge will be
made for parts and labor.
