
C328A1
Transceiver
miscellaneous
Timeout while waiting for
the SoC, the SoC was lost
or delayed more than
expected
C328A2
Flash device is not
supported, check
JEDEC data for
device
The flash device’s JEDEC ID
does not match a supported
flash device
a) Conduct a complete
rebooting sequence
b) Update software
c) Contact your local
Universal Robots service
provider for assistance
C329A1
AXI STREAM
FiFo overflow on interface
C329A2
AXI STREAM
FiFo overflow cleared
C330A
Injection Molding
Machine Interface
IMMI IO
C330A1
Injection-Molding-
Machine-Interface E-
Stop output
readback does not
match the produced
value
First byte: produced value,
second byte: read value
Check E-stop output
C330A2
Injection-Molding-
Machine-Interface
Moulding Area Free
output readback
does not match the
produced value
First byte: produced value,
second byte: read value
Check output
C330A3
Injection-Molding-
Machine-Interface
24V IO voltage
outside acceptable
range
The voltage measured on
the 24V IO rail is lower than
expected
a) Check the fuses on the
Injection-Molding-Machine-
Interface
b) Verify there are no short
circuits on the 24V IO
connectors
c) Contact your local
Universal Robots service
provider for assistance
C330A4
Injection-Molding-
Machine-Interface
48V voltages outside
acceptable range
The voltages measured on
the 48V rails are lower than
expected
a) Check the fuses on the
Injection-Molding-Machine-
Interface
b) Verify there are no short
circuits on the IO connectors
c) Contact your local
Universal Robots service
provider for assistance
UR5
192
Service Manual
7. Troubleshooting
C
o
p
yr
ig
h
t
©
2
0
0
9
–
2
0
2
1
b
y
U
n
iv
e
rs
a
l
R
o
b
o
ts
A
/S
.
A
ll
ri
g
h
ts
re
s
e
rv
e
d
.