Universal Robots 2014350001, Service Manual, Page: 102 / 238

C4A8 Primary
EUROMAP67 uP
present, but
euromap67 is
disabled Incorrect safety
configuration a) Update the miscellaneous
settings in the Safety
Configuration.
b) Do a Complete rebooting
sequence
C4A9 Secondary
EUROMAP67 uP
present, but
euromap67 is
disabled Incorrect safety
configuration Same as C4A8
C4A10 Primary Teach
Pendant present, but
Teach Pendant
safety is disabled Incorrect safety
configuration Same as C4A8
C4A11 Secondary Teach
Pendant uP present,
Teach Pendant
safety is disabled Incorrect safety
configuration Same as C4A8
C4A12 Communication with
joint 0 lost More than 1 package lost a) Verify that the
communication cables are
connected properly.
b) Do a Complete rebooting
sequence
C4A13 Communication with
joint 1 lost More than 1 package lost Same as C4A12
C4A14 Communication with
joint 2 lost More than 1 package lost Same as C4A12
C4A15 Communication with
joint 3 lost More than 1 package lost Same as C4A12
C4A16 Communication with
joint 4 lost More than 1 package lost Same as C4A12
C4A17 Communication with
joint 5 lost More than 1 package lost Same as C4A12
C4A18 Communication with
tool lost More than 1 package lost Same as C4A12
C4A65 Lost package from
Primary Teach
Pendant 1 package lost Same as C4A12
C4A66 Lost package from
Secondary Teach
Pendant 1 package lost Same as C4A12
UR5 96 Service Manual
7. Troubleshooting
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