Universal Robots 2014350001, Service Manual, Page: 150 / 238

C261A0
to
C261A3 Critical error A critical error occurred in
the temperature sensor a) Do a Complete rebooting
sequence
b) Contact your local
Universal Robots service
provider for assistance.
C261A4
to
C261A15 Temperature is too
high (degrees
Celsius) Ambient temperature is too
high or low. Temperature
sensor read a temperature
outside the allowed range. a) Check robot’s environment
and make sure the robot is
operating within
recommended limits.
b) Do a Complete rebooting
sequence
C262A Communication
C262A0
to
C262A18 Critical error A critical error occurred in
the communication
framework a) Check communications
external and internal
b) Do a Complete rebooting
sequence
c) Check for ESD noise
d) Update software
e) Contact your local
Universal Robots service
provider for assistance.
C263A Motor Encoder
C263A0
to
C263A31 Critical error on
Motor Encoder A critical error occurred in
the Motor Encoder. a) Do a Complete rebooting
sequence
b) Update software
c) Contact your local
Universal Robots service
provider for assistance.
C264A Task Manager
C264A0
to
C264A11 Critical error on Task
Manager A critical error occurred in
the task manager. Overload
of the task manager. a) Do a Complete rebooting
sequence
b) Update software
c) Contact your local
Universal Robots service
provider for assistance.
C265A Joint Encoder
C265A0
to
C265A30 Critical error on
Joint encoder A critical error occurred in
the Joint Encoder a) Do a Complete rebooting
sequence
b) Update robot’s software
c) Check for ESD noise
d) Update software
e) Contact your local
Universal Robots service
provider for assistance.
UR5 144 Service Manual
7. Troubleshooting
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