TransTel Communications Lynx DK6 Series, Master Programming Manual

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humans. When the delay is enabled, the Auto Attendant/DISA becomes the backup answering position.
When 05-01-04 is programmed at a value other than “0,” incoming calls will ring according to the
assignments present in Form 01 (Day Service Ringing) for each CO trunk, and by 35-tk-07, which controls
the type of ringing in the system.
Options 05-11-04 (DISA & ECF Access Delay Time – Night Service) causes Auto Attendant/DISA to
postpone answering incoming calls for the time period selected by this parameter. This option is designed
so that incoming calls can be presented to “live” operators and have the option of being answered by
humans. When the delay is enabled, the Auto Attendant/DISA becomes the backup answering position.
When 05-11-04 is programmed at a value other than “0,” incoming calls will ring according to the
assignments present in Form 02 (Night Service Ringing) for each CO trunk, and by 35-tk-08, which
controls the type of ringing in the system.
Clear down of unanswered calls.
Once a call has been answered by the system then there is an issue of what happens if the caller hangs
up before being answered. In default this call will continue to ring until answered by an operator or being
cut off by the Timers in mode 05-08-06 and the number of retries allowed in Mode 05-11-06. This will
become annoying to operators if they are continually answering calls and hearing busy tone. There are 3
options to clear down calls. The first and most desirable option is to use DISA busy tone detect which will
set the VMU to listen for busy tone received when the incoming caller hangs up and clear down the call.
Also available are the Polarity reversal for incoming calls or Clear Forward depending on the country.
These are features that are provide by the Central Office and will need to be enabled by them.
Related programming modes
05-01-04 DISA answer delay time – Day
05-11-04 DISA answer delay time – Night
05-06-04 Polarity Reversal for Incoming calls (Australia)
05-06-06 Unsupervised conference and ECF setting.
05-07-04 DISA transfer to console – no dialling.
05-08-06 DISA Transfer time – Busy/No Answer
05-08-07 DISA Transfer time no dialling
05-09-04 Clear Forward Signal detection (NZ, USA and other markets)
05-09-03 DISA busy tone detect
05-11-04 DISA Special function access
05-11-06 DISA retry times
05-11-08 DISA Single digit dialling enable
05-15-01 Extended VMU service
05-16-04 DISA Single Digit Dialling level
05-16-04 VMU Language service
05-17-04 DISA Access delay time – lunch
05-19-04 Silence Detection Interval for VMU
10-gp DISA Single digit destination
13-02 DISA password setting
35-tk-04 DISA enable
46-st-04
DISA action for unsuccessful call for each station
Recording the DISA Messages
A Console must be used to record messages. In default the Console station is 11. From the console dial
89 and follow the voice prompts to record Company Greeting messages. Full instructions for recording
greetings are given by the Voice prompts. The VMU also contains default greeting messages for each
mode but that message says only “x greeting message not recorded”