Programming Codes
Epic 3000 Programmer’s Guide
Page
26
Rev A
100-14362
Testing the Printer Overview
Using Self-Test, Configuration, and Hex Dump Mode
Self-Test Mode allows you to perform a series of tests to show if the printer is functioning
correctly. Self-Test Mode also allows you to print a summary of how your EPIC 3000 is
currently configured. Use this printout to compare your printer’s settings to your system’s
requirements. Specific attention should be given to emulation and communications
settings. For serial printers, the baud rate and other RS-232 interface settings are
important. If there is a configuration problem, you should use Configuration Mode to
make any changes necessary.
Entering Self-Test, and Configuration mode
To enter self test and or configuration mode, perform the following sequence of
operations:
1. Press and release the Diagnostics button to enter self test
2. Press and release the Diagnostics button to run the indicated test.
3. Press and hold the Diagnostics button until the green paper LED is illuminated to
select the next test.
4. Press and hold the Diagnostics button until the red error LED is l illuminated to
exit self test mode.
The EPIC 3000 has a total of seven Self-Test and or configuration options. Two are
designed to be useful when performing on-site print evaluations. One option allows the
printers electronic journal to be maintained, one allows the printers configuration to be
changed, and two are designed for factory setup by TransAct.
Testing the printer
Use the following two TEST options when verifying basic printer operation.
TEST-Receipt
The receipt test is the primary test option to use when determining if the printer is
functioning correctly.
The receipt test is mostly used during the early stages of troubleshooting, to eliminate
the possibility that the problem is occurring with the printer. If the printer experiences a
failure, and the error indicator light is activated, call
TransAct’s Ithaca Facility’s Technical
Support Department.
TEST-Head Test
This test performs a test pattern that will print all the head print elements and verify that
the drive roll is free from defects. The print head has two heating elements per dot
position. A print element is not considered bad unless both elements are missing. If the
head test shows that there is an inconsistency in the drive roll it may be debris or a void.
If debris is indicated, cleaning the drive roll should correct the problem. If this does not
correct the problem, contact TransAct’s Ithaca Facility’s Technical Support Department.
Configuring Options
The configuration option allows the configuration of the printer to be printed and, if
necessary, changed. When configuration mode is entered, the current configuration, the
