Toshiba Satellite Pro A500 series User Manual Download Page 225

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User’s Manual

9-25

Troubleshooting

LAN

You place a call, but a

connection can’t be

made

Make sure that the settings are correct within

your communication application.

After making a call you

can’t hear a ring

Ensure that the communication application's tone

or pulse dialling selection feature is set correctly.

Communication is cut

off unexpectedly

The computer will automatically cut off

communication when connection with the carrier

is not successful for a set time interval - try

lengthening this time interval within your

communication application.

CONNECT

display is

quickly replaced by

CARRIER

Ensure that the communication application's

error control feature is set correctly.

Character display

becomes garbled

during a

communication

When transmitting data you should ensure that

the parity bit and stop bit settings correspond

with those of the remote computer. You should

check the flow control and communication

protocol settings within your communication

application.

You cannot receive an

incoming call

Ensure that the communication application's

rings before auto answer feature is set correctly.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

LAN jack and the LAN HUB.

Wake-up on LAN does

not work

Make sure the AC adaptor is connected. The

Wake-up on LAN function consumes power even

when the system is off.
If problems persist, consult your LAN

administrator.

Summary of Contents for Satellite Pro A500 series

Page 1: ...TOSHIBA Satellite A500 Satellite Pro A500 Satellite A500D Satellite Pro A500D series User s Manual ...

Page 2: ...is manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA Satellite A500 Satellite Pro A500 Satellite A500D Satellite Pro A500D series Portable Personal Computers at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liabi...

Page 3: ...protected by U S patents and other intellectual property rights including U S Patent Numbers 5 315 448 5 583 936 6 836 549 and 7 050 698 Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited The copyright protection technology avai...

Page 4: ...tion with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s external monitor port Universal Serial Bus USB 2 0 ports HDMI out port and microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties...

Page 5: ...tions provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causng Equipment Regulations Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada Modem warning notice Conformity...

Page 6: ...ions described under Telecommunications Business Law require that you select the Japan region mode It is illegal to use the modem in Japan with any other selection Redial Up to two redial attempts can be made If more than two redial attempts are made the modem will return Black Listed If you are experiencing problems with the Black Listed code set the interval between redials at one minute or long...

Page 7: ...0 0 101926 Valid from 2004 Permit No 13 12840 0 101927 Valid from 2004 NYCE CT 0008 06 TS Cofetel n TTD MOML06 189 MOTOROLA ML3054 54 3708 MOTOROLA EQUIPO HOMOLOGADO POR ANTEL No de Aprob MC 108 Fecha 20 12 2005 Empresa Motorola Inc E04 01 211 G Certificate No SL405083 Approval by PTA 2007 IC 4005B DELPHI REN 0 1 This Agere Delphi D40 56K Modem may be connected to the Telecom Network PTC 211 05 07...

Page 8: ...f equipment you can connect to it the telephone company will provide this information upon request Telephone company procedures The goal of the telephone company is to provide you with the best service it can In order to do this it may occasionally be necessary for them to make changes in their equipment operations or procedures If these changes might affect your service or the operation of your e...

Page 9: ...s prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection...

Page 10: ...m is attached to the Australian PSTN would result in your modem being operated in a non compliant manner To verify that the country region is correctly set enter the command ATI which displays the currently active setting To set the country region permanently to Australia enter the following command sequence AT TE 1 ATS133 1 AT F AT W AT TE 0 ATZ Failure to set the modem to the Australia country r...

Page 11: ...compliance with Telecom s PTC Specifications are dependent on the equipment PC associated with this modem The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications a There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and b The equipment shall go on hook for a...

Page 12: ...d Telepermitted telephone and only report a fault if the phone performance is impaired It is recommended that this equipment be disconnected from the Telecom line during electrical storms When relocating the equipment always disconnect the Telecom line connection before the power connection and reconnect the power first This equipment may not be compatible with Telecom Distinctive Alert cadences a...

Page 13: ...l negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be coll...

Page 14: ... labels CLASS 1 LASER PRODUCT LASER KLASSE 1 Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it is labeled with the ENERGY STAR logo on the computer and the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the ...

Page 15: ...890ED The drive employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the l...

Page 16: ...ED Hitachi LG Data Storage Inc 22 23 Kaigan 3 chome Minato Ku Tokyo 108 0022 Japan Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1 SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416 Maetan 3Dong Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea ...

Page 17: ...enance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS 21 CFR SUBCHAPTER J Panasonic Communications Co Ltd 1 62 4 Chome ...

Page 18: ...t please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure ...

Page 19: ...d this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure ...

Page 20: ...sorgfältig durch und bewahren diese bitte als Referenz auf Falls Probleme mit diesem Modell auftreten benachrichtigen Sie bitte die nächste autorisierte Service Vertretung Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden darf das Gerät nicht geöffnet werden ADVARSEL Denne mærking er anbragt udvendigt på apparatet og indikerer at apparatet arbejder med laserstråler af klasse 1 hviket bety...

Page 21: ...ntä silmilie vaarallista lasersäteilyä CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE VORSICHT DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORGÄNGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN KÖNNEN GEFÄHRLICHE STRAHLENEXPOSITIONEN ZUR FOLGE...

Page 22: ...or IC CS 03 certified equipment ix Notes for Users in Australia and New Zealand x Following information is only for EU member states xiii Optical disc drive standards xiv International precautions xx Preface Manual contents xxvi Conventions xxvii General Precautions Provide adequate ventilation xxix Creating a computer friendly environment xxix Stress injury xxx Heat injury xxx Pressure or impact ...

Page 23: ...nnecting the AC adaptor 3 2 Opening the display 3 5 Turning on the power 3 7 Starting up for the first time 3 7 Turning off the power 3 8 Restarting the computer 3 12 System Recovery Options 3 12 Chapter 4 Operating Basics Using the Touch Pad 4 1 Using the Fingerprint Sensor 4 3 Using the TOSHIBA USB Sleep and Charge function 4 10 Using optical disk drives 4 12 Function buttons 4 19 Writing CD DVD...

Page 24: ...6 3 Care and use of the battery pack 6 5 Replacing the battery pack 6 9 TOSHIBA Password Utility 6 11 Power up modes 6 12 Chapter 7 HW Setup and Passwords HW Setup 7 1 Accessing HW Setup 7 1 HW Setup Window 7 1 Chapter 8 Optional Devices ExpressCard 8 2 Bridge media slot 8 4 Additional memory module 8 6 Battery Packs 8 9 Universal AC Adaptor 8 9 Battery Charger 8 9 USB floppy diskette drive 8 10 e...

Page 25: ...n 10 5 TV Tuner 10 5 Safety Use for TV Tuner 10 5 Appendix A Specifications Environmental requirements A 1 Appendix B Display Controller Display controller B 1 Appendix C V 90 V 92 V 90 V 92 mode C 1 AT Command C 3 Appendix D Wireless LAN Card Specifications D 1 Radio Characteristics D 2 Supported Frequency Sub bands D 2 Appendix E AC Power Cord and Connectors Certification agencies E 2 Appendix F...

Page 26: ...eatures components and accessory devices Then read Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section of the Introduction to learn about features th...

Page 27: ...orking properly Chapter 10 Disclaimers provides Legal Footnotes information related to your computer The Appendixes provide technical information about your computer The Glossary defines general computer terminology and includes a list of acronyms used in the text The Index quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describ...

Page 28: ...as follows ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left ABC Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left Pay attention A caution informs you that improper use of equip...

Page 29: ... following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as anelectric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficie...

Page 30: ...cal contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury If the computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot The surface of the AC adaptor can become hot when in use but this condi...

Page 31: ... be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer ...

Page 32: ...atellite A500 Satellite Pro A500 Satellite A500D Satellite Pro A500D series Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack is pre installed in some computer Remote controller is included with some models Two AA manganese batteries for remote controller CR2016 battery for Slim size remote controller Some of the features described in this manual may not fu...

Page 33: ...ingerprint Utility Can be used only for Fingerprint Utility models LAN Driver Pointing Device Driver Sound Driver for Windows Wireless LAN Driver Can be used only for Wireless LAN models Windows Mobility Center TOSHIBA Disc Creator TOSHIBA Recovery Media Creator TOSHIBA ConfigFreeTM TOSHIBA Assist TOSHIBA DVD PLAYER TOSHIBA Face Recognition Can be used only Web Camera models TOSHIBA PC Health Moni...

Page 34: ...omputer incorporates the following features and benefits Processor Chipset Mobile Intel GM45 Express Chipset Mobile Intel GL40 Express Chipset Mobile Intel HM55 Express Chipset or AMD M780G Chipset AMD M780V Chipset AMD M880G Chipset AMD M860G Chipset AMD M870 Chipset Built in Your computer is equipped with one processor and processor type varies depending on model To check which type of processor...

Page 35: ...40 Express Chipset Mobile Intel HM55 Express Chipset AMD M780G Chipset AMD M780V Chipset AMD M880G Chipset model AMD M860G Chipset model AMD M870 Chipset model Maximum system memory size and speed are depending on the model you purchased Maximum size of memory can be installed on Mobile Intel GL40 Express Chipset models is 4GB PC2 6400 memory module works as PC2 5300 speed on AMD Athlon SempronTM ...

Page 36: ...e Intel HM55 Express Chipset model in graphic chip by NVIDIA GeForce 310M External 512MB Mobile Intel HM55 Express Chipset model in graphic chip by NVIDIA GeForce GT 330M External 1GB AMD M780G Chipset model AMD M780V Chipset model AMD M880G Chipset model AMD M860G Chipset model Video RAM capacity shares with main memory and the proportion depends on ATI HyperMemoryTM AMD M780G Chipset model AMD M...

Page 37: ...wing types of Solid State Drive SSD hard disk drive HDD The capacity of each hard disk drive model is different SSD 64GB 128GB HDD 120GB 160GB 200GB 250GB 320GB 500GB Please note that part of the hard disk drives overall capacity is reserved as administration space Additional hard disk drive sizes may be introduced ...

Page 38: ...n CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW DVD RAM Some models are equipped with a full size DVD Super Multi drive module that lets you run CD s or DVD s without using an adaptor DVD Super Multi drive with Labelflash The drive reads DVD ROM s at a maximum 8x speed and CD ROM s at a maxim...

Page 39: ... DVD R s and DVD RW s at up to 8x speed DVD R Dual layer at up to 4x speed DVD R Double Layer at up to 4x speed DVD RAM s at up to 5x speed BD R s at up to 6x speed BD R DL at 4x speed BD RE s at up to 2x speed and BD RE DL at up to 2x speed and supports the following formats CD DA CD ROM CD ROM XA PhotoCD multisession Video CD CD Extra CD CD Text Hybrid SACD DVD Video DVD ROM DVD R DVD RW DVD R D...

Page 40: ... RW s at up to 16x speed DVD RW s at up to 6x speed DVD R s DVD R s and DVD RW s at up to 8x speed DVD R Dual layer at up to 4x speed DVD R Double Layer at up to 4x speed DVD RAM s at up to 5x speed BD R s at up to 6x speed BD R DL at 4x speed CD DA CD ROM CD ROM XA PhotoCD multisession Video CD CD Extra CD CD Text Hybrid SACD DVD Video DVD ROM DVD R DVD RW DVD R DL DVD R DVD RW DVD R DL DVD RAM B...

Page 41: ...e system and recharges the batteries when they are low It comes with a detachable power cord which will either have a 2 pin or 3 pin plug enclosure As the AC adaptor is universal it can receive a range of AC voltages from 100 to 240 volts however you should note that the output current varies among different models Using the wrong adaptor can damage your computer Refer to the AC adaptor section in...

Page 42: ...peakers and microphone also allowing an external microphone and headphones to be connected via the appropriate jacks Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effe...

Page 43: ...microphone input and connection of a stereo device for audio input TV Tuner TV Tuner enables watching and recording TV programs Some models are equipped with the TV Tuner Infrared receiver window This is a sensor window that receives signals from the remote controller which is provided with your computer Models which do not include a remote controller are not equipped with an infrared receiver so ...

Page 44: ...vice in some markets BluetoothTM Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers and printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Wireless LAN The computers in this seri...

Page 45: ...ystem Windows 7 is available Refer to the preinstalled Software section at the front of this chapter TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use Refer to the Utilities and applications section in this chapter Plug and Play When you connect an external device to the computer or when you install a component Plug and Play capabilit...

Page 46: ...utomatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery po...

Page 47: ...hard disk drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section in Chapter 3 Getting Started for more details Sleep Mode If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memo...

Page 48: ...pported applications TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications Hot key function TOSHIBA utility launcher functio...

Page 49: ...nsor the following functions will be enabled Log on to Windows and access a security enabled homepage through Internet Explorer Files and folders can be encrypted decrypted and third party access to them is prevented Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode Authentication of the User Password and if applicable the HDD Hard Disk Drive Pa...

Page 50: ...communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start All Programs TOSHIBA ConfigFree TOSHIBA Disc Creator You can create CD s and DVD s in a number of formats including audio CD s that can be played on a sta...

Page 51: ...D Applications DVD RAM Utility Corel DVD MovieFactory for TOSHIBA Corel DVD MovieFactory for TOSHIBA allows users to instantly create DVD video or slideshow discs via a user friendly wizard interface with specific task oriented features The Labelflash feature is also supported which allows text and images to be printed on the label surface of Labelflash compatible media without using a printer Som...

Page 52: ...Mobility Center Lock Computer This can be used to lock your computer without turning it off This has the same function as the Lock button at the bottom of the right pane in the start menu TOSHIBA Assist This can be used to open TOSHIBA Assist if it is already installed in your computer TOSHIBA DVD PLAYER This software is provided for playback of DVD Video It has an on screen interface and function...

Page 53: ...er information AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you USB FDD The USB floppy diskette drive accommodates either a 1 44MB or 720KB floppy diskette through connection to one of the computer s USB ports In use please be aware ...

Page 54: ... of the computer with display closed 1 Bridge Media Slot 2 Infrared receiver window 3 Wireless communication switch a b c Bridge media slot This slot lets you insert an SD SDHC memory card miniSD microSD Card Memory Stick PRO PRO Duo xD Picture Card and MultiMediaCard Refer to Chapter 8 Optional Devices Keep foreign metal objects such as screws staples and paper clips out of the Bridge media slot ...

Page 55: ...ves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality Always turn off Wi Fi Wireless USB and Bluetooth functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equ...

Page 56: ...eign metal objects such as screws staples and paper clips out of the USB connectors Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific dev...

Page 57: ...MI out port can connect with Type A connector HDMI cable One HDMI cable can send video and audio signals In addition to this it can send and receive control signals By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of the computer functions Refer to the REGZA Link section in Chapter 8 Optional Devices for more details Ex...

Page 58: ...DIF jack A 3 5 mm mini headphone jack that lets you connect digital speakers or a stereo headphone 16 ohm minimum When you connect digital speakers or headphones the internal speaker is automatically disabled This jack can be used also as S PDIF jack and enables connection of an optical digital correspondence apparatus Microphone jack A 3 5 mm mini microphone jack enables connection of a three con...

Page 59: ...erial Bus USB 2 0 port 3 Modem jack 4 DC IN 19V jack 5 Security lock slot 6 TV Tuner jack 7 Optical Disc drive slot Depending on the model you purchased a b c d e f g Optical disc drive tray Some computers are configured with a tray version of the DVD Super Multi drive or Blu ray Disc drive The full size drive provides high performance execution of CD DVD BD ROM based programs ...

Page 60: ... telephone cable connected during an electrical storm There may be a remote risk of electric shock from lightning DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the comput...

Page 61: ...computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 2 4 The underside of the computer 1 Battery safety lock 2 Battery release latch 3 Battery 4 Cooling vent 5 Memory module slots 6 Hard Disk Drive a f c b d e a f c b d e ...

Page 62: ...the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 6 Power and Power up Modes Cooling vents The computer s cooling vents help keep the processor from overheating Hard disk drive The hard disk drive contains the main storage for the computer Disk size varies depending on the model purchased Memory module slots The memor...

Page 63: ... 5 The front of the Touch Pad model with the display open 1 Power button 2 Stereo speakers 3 Front operational panel 4 Touchpad Enable Disable button 5 Touchpad 6 Touchpad control buttons 7 Fingerprint Sensor 8 System Indicators 9 Display hinge 10 Display screen 11 Microphone 12 Web Camera 13 Web Camera LED 14 Wireless LAN antenna Not Shown 15 LCD Sensor switch Not Shown n m l k j i b c g h f e d ...

Page 64: ...elow this button will glow white when the touchpad is in use Please refer to Chapter 5 The Keyboard for more information Touch Pad The Touch Pad mouse control device located in the center of the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad section in Chapter 4 Operating Basics Touch Pad control buttons The control b...

Page 65: ... equipped with a microphone Web Camera The Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger Camera Assistant Software will help you to add various video effects to your video or photograph The web camera also Enables the transmission of video...

Page 66: ...when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start Control Panel System and Security Power Options Do not put any magnetic objects close to this sw...

Page 67: ...reen When eco Mode is Off the icon LED turns off CD DVD BD button Press this button to launch an application program that allows Windows Media Player TOSHIBA DVD PLAYER WinDVD BD for TOSHIBA Play Pause button Press this button to begin playing an audio CD a DVD movie or digital audio files This button also acts as a Pause button Previous button Press this button to advance to the previous track ch...

Page 68: ...e computer off into Sleep Mode this indicator will flash amber approximately one second on two seconds off both while the system is shutting down and while it remains turned off Battery The Battery indicator shows the condition of the battery s charge white indicates the battery is fully charged amber indicates the battery is charging and flashing amber indicates a low battery condition Please ref...

Page 69: ...ton Figure 2 8 Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Touchpad Enable Disable button The touchpad indicator below this button glows white when the touchpad is activated The indicator does not glow when the touchpad is disable and a mouse or other device is used to navigate the computer ...

Page 70: ... BD Video make sure it matches your player otherwise it will not play properly Region codes for DVD drives and media DVD Super Multi drives and their associated media are manufactured according to the specifications of six marketing regions When you purchase DVD Video make sure it matches your drive otherwise it will not play properly Code Region A Canada United States Japan Southeast Asia East As...

Page 71: ...sed or changed CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once DVDs DVD R DVD R DVD R Dual Layer and DVD R Double Layer discs can be written only once The recorded data cannot be erased or changed DVD RW DVD RW and DVD RAM discs can be recorded more than once BDs BD R BD R DL discs can be written only once The recorded...

Page 72: ... BD R DL write 4 speed maximum BD RE write 2 speed maximum BD RE DL write 2 speed maximum DVD R write 8 speed maximum DVD RW write 6 speed maximum DVD R write 8 speed maximum DVD RW write 8 speed maximum DVD R DL write 4 speed maximum DVD R DL write 4 speed maximum DVD RAM write 5 speed maximum CD R write 24 speed maximum CD RW write 16 speed maximum Ultra speed media The read speed is slower at t...

Page 73: ...ter edge DVD ROM read 8 speed maximum CD ROM read 24 speed maximum DVD R write 8 speed maximum DVD R DL write 6 speed maximum DVD RW write 6 speed maximum DVD R write 8 speed maximum DVD R DL write 6 speed maximum DVD RW write 8 speed maximum DVD RAM write 5 speed maximum CD R write 24 speed maximum CD RW write 24 speed maximum Ultra speed media Use only round standard 12cm discs with this slot lo...

Page 74: ...avigate through Media Center just as a cable TV remote control navigates cable TV options or controls the playback of a movie in a VCR or DVD player Using the Remote Controller you can Navigate and control all Media Center windows Control the video display Place the computer in and out of Sleep Mode Refer to the Using the Remote Controller section in this chapter for information on how to use the ...

Page 75: ...e c g i m t k s b o p y w x z 1 Power 2 Access indicator 3 Record 4 Stop 5 Pause 6 Play 7 REW Rewind 8 FWD Fast Forward 9 Replay 10 Skip 11 Back 12 More Info 13 Arrows 14 OK 15 Volume Control 16 Channel Page Control 17 Start 18 Mute 19 Recorded TV 20 Guide 21 Live TV 22 DVD Menu 23 Numbers 24 Clear 25 Enter 26 Teletext v ...

Page 76: ...battery has been completely discharged Record Records the selected television program and stores it on your hand disk drive Stop Stops the media currently playing Pause Pauses an audio or video track and live or recorded TV programs Play Plays the selected media REW Rewind Moves the media video DVD music and so on backwards FWD Fast Forward Moves the media video DVD music and so on forwards Replay...

Page 77: ...d on off Recorded TV Allows you to start recording of TV programs The Recorded TV feature of Media Center will be activated Guide Opens the Television Program Guide to display available TV channels and programs to watch and record Live TV A shortcut to the full screen view It also takes you to the current point in a live TV program after pausing live TV DVD Menu Opens the main menu on a DVD movie ...

Page 78: ... provided with some models Teletext Starts or terminates the Teletext mode This button is not provided with some models a b c g e f l k o n d j m p q h r s t i 1 CD DVD BD 2 Brightness down 3 Brightness up 4 Power 5 Volume 6 Volume 7 DVD Menu 8 Arrows 9 OK 10 Illumination On Off 11 Mute 12 Back 13 More Info 14 Start 15 REW Rewind 16 Play Pause 17 FWD Fast Forward 18 Replay 19 Stop 20 Skip ...

Page 79: ...creases the computer s display panel brightness in individual steps Power Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start select Control panel System and Security Power Options The following four options are available Do nothing Sl...

Page 80: ...ia Center to the main window REW Rewind Moves the media video DVD music and so on backwards Play Pause Plays the selected media Pauses an audio or video track FWD Fast Forward Moves the media video DVD music and so on forwards Replay Moves media backward seven seconds for videos one music track or one DVD chapter at a time Stop Stops the media currently playing Skip Moves media forward 30 seconds ...

Page 81: ...or not work correctly in the following cases When an obstacle stands between the infrared receiver window of your computer and the Remote Controller When direct sunlight or strong fluorescent light strikes the infrared receiver window When the infrared receiver window or the infrared emission part of the Remote Controller is dirty When other computers which use an infrared remote controller are us...

Page 82: ...atteries with their polarities correctly aligned or Do not recharge heat disassemble or short the battery or put it into a fire or flame Do not use a battery whose recommended expiration date has been reached or which is completely discharged Do not use different types of batteries or old and new batteries at the same time Do not carry the battery together with metal necklaces hairpins or other me...

Page 83: ...n the direction of the arrow to remove the cover Figure 2 12 Opening the battery cover 2 Insert the batteries in place Be sure to place the batteries with their polarities and in the correct position Figure 2 13 Inserting the batteries 3 Close the battery cover Close the cover securely until it clicks Figure 2 14 Closing the battery cover ...

Page 84: ... their polarities and in the correct position Figure 2 15 Removing the batteries 3 Close the battery cover until it clicks Type of battery that can be used for the Slim Size Remote Controller When the batteries shipped with the Remote Controller are discharged replace them with commercially available CR2016 Lithium batteries Other types or battery should not be used Installing the battery 1 Open t...

Page 85: ...oving the batteries 3 Insert the battery in place Be sure to place the batteries with correct polarities Press the battery down to the stopper then push it forward to fit into the battery case 4 Close the battery cover Close the cover securely until it clicks Placing Slim size remote controller Inserting a Slim size remote controller To insert a Slim size remote controller follow the steps as deta...

Page 86: ...ensure a firm connection is made Removing a Slim size remote controller To remove a Slim size remote controller follow the steps as detailed below 1 Press a Slim size remote controller slightly to make it stretch out 2 Grasp a Slim size remote controller and pull it out from the slot Figure 2 21 Removing a Slim size remote controller ...

Page 87: ...3 pin plug Depending on the model in question either a 2 pin or 3 pin adaptor power lead will be bundled with the computer Do not use a 3 pin to 2 pin conversion plug The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power co...

Page 88: ...attery pack is not pre installed in the computer that you purchased please install the battery pack before you start using the computer Please refer to Chapter 6 9 Replacing the battery pack for further information about installing the battery pack All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for ...

Page 89: ...ptor to charge the battery pack refer to Chapter 6 Power and Power up Modes Use an anti virus software and update it regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long period...

Page 90: ...safety rules and regulations in the region from which the product is purchased and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in that particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User...

Page 91: ...e AC adaptor 3 pin plug 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the right side of the computer Figure 3 3 Connecting the adaptor to the computer 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model ...

Page 92: ...palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 3 4 Opening the display Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer ...

Page 93: ...damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive fo...

Page 94: ... 3 5 Turning on the power Starting up for the first time The Windows 7 Welcome Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system After you turn on the power for the first time do not turn it off until you have set up the operating system Please refer to the section Starting up for ...

Page 95: ... that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Make sure the Hard Disk Drive indicator is off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external sto...

Page 96: ...press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Security and click Power Options 3 Click Choose what the power button does or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 5 Cl...

Page 97: ...ctivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged Do not remove the battery pack while the computer is in Sleep Mode unles...

Page 98: ...em and Security Power Options When you turn the power back on you can continue where you left when you shut down the computer Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise You can also enable Sleep Mode by pressing FN F3 please refer to ...

Page 99: ...isk drive for the System Recovery Options This partition stores files which can be used to repair the system in the event of a problem System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows Help and Support...

Page 100: ...wise if your optical disc drive can write both CDs and DVDs select the type of media you want to create Be sure to connect the AC adaptor when you create Recovery Discs Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do n...

Page 101: ...titioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible to setup your computer 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 A menu will be displayed from which you should follow the on screen instructions When the sound mute feature has been activated by pressing the Mute panel Fn ESC be sur...

Page 102: ...D ROM icon from the menu Please refer to the Boot Priority section in Chapter 7 HW Setup and Passwords for further information 4 A menu will be displayed from which you should follow the on screen instructions When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 Th...

Page 103: ...ecautions that should be taken when using it Using the Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Figure 4 1 Touch Pad and Touch Pad control buttons 1 Touchpad Enable Disable button 2 Touchpad 3 Touchpad buttons 4 Fingerprint Sensor a b c d ...

Page 104: ...TRL SCROLL WHEEL zoom functionality To enable this feature select the Enable Pinch Zoom check box To use a Pinch Zoom gesture 1 Place two fingers down on the TouchPad surface 2 Slide the fingers further apart to zoom in or slide the fingers closer together to zoom out For the best zooming experience use the tips of your fingers Rotating ChiralRotate The Rotating features provide convenient gesture...

Page 105: ...wer saving Sleep mode Single Sign On feature Authentication of the User Password and Hard Disk Password when booting up the computer How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures 1 Align the first joint of the finger to the center of the sensor Lightly touch the sensor and swipe f...

Page 106: ...tic electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Avoid swiping with the finger stiff or pressed on too hard Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor or when finger is swiped while pressing hard Make sure that the center of the fingerprint is touchi...

Page 107: ... or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner...

Page 108: ... or the information registered to Automatic password input in IE Please use Import Export on TOSHIBA Fingerprint Utility main menu Software Management Please also refer to the fingerprint utility Help file for more information You can start it using the following method Click Start All Programs TOSHIBA Utilities TOSHIBA Fingerprint Utility The main screen is displayed Click in the lower left corne...

Page 109: ...int data is stored in the Non volatile memory inside the fingerprint sensor If you hand over the PC to others or dispose of it the following operations are recommended 1 Click Start All Programs TOSHIBA Utilities TOSHIBA Fingerprint Utility 2 The TOSHIBA Fingerprint Utility main menu screen is displayed 3 Swipe your enrolled finger to enter the main menu 4 Delete fingerprints To delete individual ...

Page 110: ...s displayed This will switch the password input screen to the keyboard based one If the fingerprint authentication fails please logon using the Windows logon password Please logon using the Windows logon password if the fingerprint authentication failed for five times To logon using the Windows logon password enter the Windows logon password at the Welcome screen as normal A warning message will b...

Page 111: ...he TOSHIBA Fingerprint Utility and Single Sign on feature prior to enabling and configuring the fingerprint Pre OS feature Check that your fingerprint is enrolled before configuring the settings 1 Logon as Administrator means a user has administrator privileges 2 Click Start point to All Programs point to TOSHIBA point to Utilities point to TOSHIBA Fingerprint Utility and click it 3 Swipe your fin...

Page 112: ... state This function can be used for ports that support the USB Sleep and Charge function hereinafter called compatible ports Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certa...

Page 113: ...tor to the computer when enabling the USB Sleep and Charge function External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons When USB Sleep and Charge f...

Page 114: ...th some connected external devices even if the appropriate mode is selected In this situation clear the USB Sleep and Charge check box and stop using this function 1 Some computers may not support all modes Battery Settings This utility can be used to specify the lower limit of remaining battery life for USB Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery l...

Page 115: ...sics Use the DVD playback application to view DVD Video discs Use only round standard 12cm disc with this slot ODD Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc ...

Page 116: ...eps as listed below and refer to figures 4 4 to 4 6 1 When the computer s power is on press the eject button to open the disc tray slightly Figure 4 3 Pressing the eject button 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 4 Pulling the disc tray open 1 Eject button a ...

Page 117: ...will need to turn it slightly at an angle when you place it in the disc tray After loading the CD DVD BD you should ensure that it is properly positioned over the central spindle and that it lies flat within the tray Do not touch either the laser lens or the area immediately around it doing so could cause misalignment and may damage the drive Make sure that no foreign objects are inserted into or ...

Page 118: ...utton to open the disc tray slightly and then gently pull it out of the system until it is fully opened Do not press the eject button while the computer is accessing the media in the drive instead wait for the indicator to go out before you open the disc tray In addition if the CD DVD BD media is spinning when you open the tray wait for it to fully stop before you remove it After the disc tray has...

Page 119: ...ocks the optical disc drive eject button if the computer detects any vibration or other shocks while running on the battery This function prevents the disc tray from opening even if the eject button is pushed unexpectedly When the Optical Drive Auto Lock is on there will be key mark on the bottom right of the Optical Drive Power icon in the Taskbar Setting the Optical Drive Auto Lock Right click t...

Page 120: ...tances you can open the tray by inserting a slender object such as a straightened paper clip about 25mm into the eject hole just to the right of the drive s eject button Figure 4 7 Manual release with the eject hole When the Optical Drive Auto Lock is engaged the FN Tab key combination and Eject Buttons on application screens are disabled Optical Drive Auto Lock is not enabled immediately after th...

Page 121: ...is computer Corel DVD MovieFactory can be used to write files in video format TOSHIBA Disc Creator can be used to write data Icon Function button DVD BD CD None Eco CD DVD BD Launch WinDVD BD for TOSHIBA or TOSHIBA DVD Player depends on a disc in the optical disc drive Launch Windows Media Player Play Pause Play Pause Play Pause Previous Previous chapter Previous track Next Next chapter Next track...

Page 122: ...e the operation quality or performance of any disc DVD superMulti drive Please refer to the section Writable discs Chapter 2 for details about the types of writable CD DVD and BD discs that can be supported by this computer Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data CD R RW media cannot be accessed using the Create CD D...

Page 123: ...edia Hitachi Maxell Ltd for 8x and 16x speed media DVD R for Labelflash FUJIFILM CORPORATION for 16x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media DVD R for Labelflash FUJIFILM CORPORATION for 16x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA...

Page 124: ...edia DVD R for Labelflash FUJIFILM CORPORATION for 16x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media DVD R for Labelflash FUJIFILM CORPORATION for 16x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 2x 4x and 6x speed media DVD RAM D...

Page 125: ...RW DVD RW or DVD RAM disc cannot be recovered You must check the content of the disc carefully before you delete it making sure that if multiple drives that can write data to discs are connected you do not delete data from the wrong one In writing to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media some space is required for file management so you may not be able to w...

Page 126: ...ose that are intended to enhance hard disk drive access speeds as they may cause unstable operation and damage data CD RW Ultra Speed media should not be used as data may be lost or damaged You should always write from the computer s hard disk drive onto the CD DVD BD do not try to write from shared devices such as a server or any other network device Writing with software other than TOSHIBA Disc ...

Page 127: ...r cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer Disclaimer TOSHIBA does not bear responsibility for the following Damage to any CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM disc that may be caused by writing or rewriting with this product Any c...

Page 128: ...A Disc Creator TOSHIBA Disc Creator cannot record in packet format You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc that was made with other software on a different optical media recorder If you add data to a DVD R DVD R Dual Layer DVD R or DVD R Double Layer disc that you have already r...

Page 129: ...en or Full Compare mode 5 Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information Opening the TOSHIBA Disc Creator Manual Start All Programs TOSHIBA CD DVD Applications Disc Creator Help When Using Corel DVD MovieFactory for TOSHIBA How to make a Labelflash DVD Simplified steps for making a Labelflash DVD 1 Ins...

Page 130: ... Disk by click Add Video files button to invoke browser dialog box 4 Choose the source video then go to Next page to apply Menu 5 After choose the menu template press Next button to go to Burning Page 6 Choose the output type then press Burn button How to make a Blu ray disc Movie 1 Click Start All Programs DVD MovieFactory for TOSHIBA DVD MovieFactory Launcher to launch DVD MovieFactory 2 Click C...

Page 131: ...r DVD Audio mini DVD and Video CD functions are not supported in this version While recording video to DVD please close all other programs Do not run software like a screen saver because it can put a heavy load on the CPU There is no support for mp3 decode and encode 2 Before recording the video to DVD When you record DVD disc please use only discs recommended by the Drive manufacturer Do not set ...

Page 132: ...be playable on the computer Use DVD Video discs with a region code which is either the same as the factory default setting or ALL Do not playback DVD discs Video while watching or recording television programs using other applications Doing so may cause DVD Video playback or television program recording errors In addition if prescheduled recording starts during DVD Video playback it may cause DVD ...

Page 133: ... computer s display panel and an external display 4 Do not change the screen resolution while running the TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER 1 TOSHIBA DVD PLAYER software is supported for playback of DVD Video and DVD VR 2 The TOSHIBA DVD PLAYER does not have a parental control function 3 In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA DVD PLAYER is run...

Page 134: ...ayback is not supported Please use TOSHIBA DVD PLAYER for DVD playback Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance Close all other applications before playing back Blu ray Disc Do not open any other applications or carry out any other operations during Blu ray Disc playback Because Blu ray Disc playback operates according to program...

Page 135: ...using WinDVD BD for TOSHIBA output devices like display or TV which have RGB or HDCP supported HDMI port The Blu ray disc movie can be played only with internal LCD display or external devices connected by RGB and HDMI output WinDVD does not support Clone mode DualView which plays on internal LCD and external display or TV This product does not play HD DVD discs Blu ray discs with high definition ...

Page 136: ...5 Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a system malfunction if it found its way onto the computer s components In this instance always use a felt tipped pen and write the label first before applying it to the floppy diskette 6 Never put a floppy diskette in a location where water or other liquid may make contact with it or where it ...

Page 137: ...plains how select an existing scheme or save one you have modified To launch the configuration dialog window for system sounds follow the steps below 1 Right click the Speaker icon on the task tray 2 Select Sounds from the menu Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To launch the Realtek Audio Manager click Start Control Panel Ha...

Page 138: ...coming from the right direction Sound Effects This section explains how to select various sound effects Environment simulates reverberations of sound for familiar environments around us You can select an existing preset in the menu Equalizer raises or lowers a frequency of sound to simulate a popular genre of music You can select an existing preset in the menu Karaoke cancels the specific frequenc...

Page 139: ...a Assistant Software will help you to add various video effects to your video or photograph The Web camera enables the transmission of video and use of video chat via the internet using specialized applications The effective pixel count for this web camera is 0 3 million and 1 0million 0 3M maximum photograph size 640X480 pixels 1M maximum photograph size 1280X800 pixels Please refer to the Camera...

Page 140: ...ing the Web Camera Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Setting the image SIZE to more than 800x600 will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth rec...

Page 141: ...deo Quality TOSHIBA Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hairstyle changes wearing a cap or wearing glasses may affect the recognition rates when such changes occur after the registrant had registered TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant For high security purpose...

Page 142: ...ribed below 1 To launch this utility click Start All Programs TOSHIBA Utilities Face Recognition 2 Click the Register face button in the Management screen The Registration screen is displayed 3 Click the Next button to start the guide 4 First take a picture while moving your neck slightly to the left and right 5 Now take a picture while moving your neck down and up Or click the Back button to prac...

Page 143: ...ce Recognition Data Delete image data account information and personal record data created during registration To delete the Face Recognition Data follow the steps as described below 1 To launch this utility click Start All Programs TOSHIBA Utilities Face Recognition The Management screen is displayed 2 Select a user which is deleted in the Management screen 3 Click the Delete button You are about...

Page 144: ...cessful the image data taken in step 4 will be faded in and placed over one another 6 Windows Welcome screen will be displayed and will be logged in automatically to Windows 1 1 Mode Login screen 1 Turn on the computer 2 The Select Tiles screen will be displayed 3 Select Start face recognition 4 The Select Account screen will be displayed 5 Select the account and click the Arrow button 6 Please fa...

Page 145: ...m failure Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key telephone system for residences or offices Avoid using your computer modem with the telephone cable conne...

Page 146: ...he following settings AutoRun Mode Allows you to configure whether the Modem Region Select utility starts automatically whenever you start up the operating system Open the Dialing Properties dialog box after selecting region Allows you to configure whether the dialing properties dialog box will be displayed automatically after you have selected a region Location list for region selection Displays ...

Page 147: ...rom within the computer If you are using the computer in Japan the Telecommunications Business Law requires that you select Japan region mode It is illegal to use the modem in Japan with any other selection Connection to any communication line other than an analog phone line could cause a computer system failure Connect the built in modem only to ordinary analog phone lines Never connect the built...

Page 148: ...rom or use a commercially available antenna booster Please refer to the manual provided with the booster for details Connecting the Cable This section describes how to connect the antenna cable to your computer Connecting the antenna cable Some models are equipped with the TV tuner Some computer models are equipped with a tuner capable of receiving digital broadcasts These tuners can receive DVB T...

Page 149: ...uipped with both Wireless LAN and Bluetooth functions If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete protection do not operate your computer during ...

Page 150: ...heck Connect automatically box then click Connect button 7 You will need to set security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occu...

Page 151: ...intained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to critical data and makes it impossible to falsify the origin of a message Encryption prevents eavesdropping and maintains link privacy BluetoothTM Stack for Windows by TOSHIBA Please note that this software is specifica...

Page 152: ... left to turn it off and to the right to turn it on Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or ot...

Page 153: ...ot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Indicator status Indication Indicator off The wireless communication switch is off No wireless functionality is available...

Page 154: ...or before using or configuring a network connection Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying d...

Page 155: ... glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Using the cleaning cloth Some models include 1 cleaning cloth The cleaning cloth can be used to wipe away dust and fingerprints from the keyboard and palm rest area of your computer Make sure the LAN Active indicator amber LED is out before you disconnect the computer from the LAN When wiping the keyboard palm ...

Page 156: ...r failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements...

Page 157: ...k Start J All Programs J TOSHIBA J HDD Protection Settings The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 i...

Page 158: ...l button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active This 3D object virtually represents...

Page 159: ...symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors The lowercase l el and the number 1 one together with the uppercase O oh and the 0 zero are not intercha...

Page 160: ...he FN function key is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Emulating keys on an enhanced keyboard Figure 5 1 A 104 key enhanced keyboard layout This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is sm...

Page 161: ...N F1 enters Lock computer mode To restore your desktop you need to log on again Power Plan Pressing FN F2 changes the power settings Sleep Pressing FN F3 switches the system to Sleep mode Hibernate Pressing FN F4 switches the system to Hibernate mode Output Pressing FN F5 changes the active display device Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individua...

Page 162: ...ace changes the display resolution TOSHIBA Zooming Utility reduce Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows TOSHIBA Zooming Utility enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows Keyboard Backlight ON OFF Pressing FN turns the backlight of the ke...

Page 163: ...he Start menu and the other the application key has the same function as the secondary mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Touchpad Enable Disable Button Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their ...

Page 164: ...are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Table 6 1 Power conditions Power on Power off no operation AC adaptor connected Battery fully charged Operates LED Battery white DC IN white LED Battery white DC IN white Battery partially charged or no charge Operates Quick Charg...

Page 165: ...r point Operates LED Battery flashes Amber DC IN off Battery charge is exhausted Computer goes into Sleep Mode and shuts down No battery installed Cannot operate LED Battery off DC IN off Flashing amber The battery charge is low the AC adaptor must be connected in order to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is...

Page 166: ...should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually White Indicat...

Page 167: ...led or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements Do not remove the battery pack while the computer is in Sleep Mode In this mode data is stored in memory so if the computer loses power it will be lost Battery type depending on the model you purchased The availability of this battery is dependent on th...

Page 168: ... DC IN 19V jack and plug the other end into a working outlet the Battery indicator will glow amber while the battery is being charged Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture Keep the battery pack out of reach of infants and children It can cause i...

Page 169: ...installed in a warm computer In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows white Use only the com...

Page 170: ...n conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures The condition of the battery terminals you should always ensure the terminals stay clean by wiping them...

Page 171: ...adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN indicator should glow white and the Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the...

Page 172: ...ollow the steps as detailed below 1 Save your work 2 Turn the computer s power off ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down 5 Slide the battery safety lock towards the release position to make the battery release latch movable Figure 6 1 Releasing the battery pack 1 Do n...

Page 173: ...m the computer 2 Figure 6 2 Releasing the battery pack 2 To install a battery follow the steps as detailed below 1 Insert the battery pack as far as it will go into the computer 1 2 Ensure that the battery pack is securely in place and the battery safety lock 2 is in its position Figure 6 3 Securing the battery pack 3 Turn your computer over ...

Page 174: ... Supervisor password If you set a supervisor password some functions will be restricted when a user logs on with the user password To set a supervisor password TOSHIBA Assist J SECURE J Supervisor password This utility lets you do the following Register or delete the supervisor password Specify restrictions for general users Starting the computer by password If you have already registered a passwo...

Page 175: ... System and Security Power Options Hot keys You can use the FN F3 hot key to enter Sleep Mode or FN F4 to enter Hibernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for...

Page 176: ...system off automatically if it is not used for a set duration The system shuts down in sleep mode or hibernation mode If the panel power off function is enabled and you manually shut down Windows do not close the computer s display panel until the shut down process has been completed ...

Page 177: ...ick on Start All Programs TOSHIBA Utilities and click HWSetup HW Setup Window The HW Setup window contains the following tabs General Password Display Boot Priority Keyboard LAN USB Illumination and Button Setting If the supervisor password is set access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer OK Accepts your changes and closes the ...

Page 178: ...ter strings match the password is registered click OK button If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password 2 Enter the currently registered password The character string you enter is displayed as a string of asterisks Enter Password 3 Click the OK button If ...

Page 179: ...allows you to set conditions for the Power Button and or the other buttons Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep mode you can turn on the computer by pressing any key It is effective only for the internal keyboard and only when the computer is in Sleep mode If you enter the password incorrectly three times in a row the computer will shut down You wi...

Page 180: ...ce properties This feafure does not effect the Wake up on LAN from sleep or hibernation Built in LAN This feature enables or disables the Built in LAN Enabled Enables the Wake up on Keyboard feature Disabled Disables the Wake up on Keyboard function Default Enabled Enables the USB Legacy Emulation Default Disabled Disables the USB Legacy Emulation Enabled Enables Wake up on LAN from shutdown Disab...

Page 181: ...ions of eSATA SATA Interface setting This feature allows you to set SATA interface setting ON On Default OFF Off Auto Keyboard backlight will be on when hit any key Hotkey When Fn is pressed keyboard backlight will turn on off alternately Enabled Enables the eSATA port Default Disabled Disables the eSATA port in order to save power Performance Let HDD SSD work with maximum performance Default Batt...

Page 182: ...SDHC memory card miniSD Card microSD Card Memory Stick Memory Stick Memory Stick PRO Memory Stick PRO Duo xD picture card MultiMediaCard SIM card Memory expansion Power devices Battery packs Universal AC Adaptor Battery Charger Peripheral devices Hard disk drive pack USB floppy diskette drive eSATA External monitor HDMI To connect optional devices such as USB device or External monitor to the comp...

Page 183: ... hot install feature allows you to insert ExpressCards while the computer is turned on To insert an ExpressCard follow the steps as detailed below 1 Press the ExpressCard eject button to partially extend it out of the computer 2 Press the extended ExpressCard eject button in order to eject the Dummy card partially out of the computer 3 Grasp the Dummy card and draw it 4 Insert the ExpressCard into...

Page 184: ... 3 Press the ExpressCard eject button to partially extend it out of the computer 4 Press the extended eject button in order to eject the ExpressCard partially out of the computer 5 Grasp the ExpressCard and remove it Figure 8 2 Removing the ExpressCard 6 Re insert the Dummy card into the ExpressCard slot If the ExpressCard is not inserted all the way into the computer the eject button may not caus...

Page 185: ...hort circuit which can cause computer damage and fire possibly resulting in serious injury This Bridge media slot supports the following memory media Secure Digital SD Card SD memory card SDHC memory card miniSD Card microSD Card Memory Stick Memory Stick Memory Stick PRO Memory Stick PRO Duo xD picture card MultiMediaCard MMC Please note that an adaptor is required to use miniSD microSD Card Plea...

Page 186: ...ternally The logo on SD and SDHC memory cards is different so pay careful attention to the logo when purchasing The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting an SD SD...

Page 187: ...old or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer Insert the two memory modules into Slot A and Slot B respectively The computer will operate in dual channel mode You can access the inserted memory modules efficiently in dual channel Use only memory modules approved by TOSHIBA Do not try to ...

Page 188: ...daptor and all cables and peripherals connected to the computer 3 Turn the computer upside down and remove the memory module cover Figure 8 4 Removing the memory module cover 4 Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place Use a 0 ...

Page 189: ...nector and insert the memory module into the connector firmly If you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger Please also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard ...

Page 190: ...cks You can increase the portability of the computer with additional battery packs so that if you re away from an AC power source and your battery runs low you can replace it with a freshly charged battery Please refer to Chapter 6 Power and Power up Modes for further information Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an addi...

Page 191: ... the floppy diskette is being accessed Floppy diskette slot Insert a floppy diskette into this slot Eject button When a floppy diskette is fully seated in the drive the eject button will pop out In order to remove the diskette push the eject button in order to cause it to partially pop out of the drive and then remove it 1 USB connector 2 Disk In Use Indicator 3 Floppy diskette slot 4 Eject button...

Page 192: ... be noted regarding the operation of the USB floppy diskette drive The drive should be placed on a flat horizontal surface Do not set the drive on an incline greater than 20 while it is operating Do not place anything on top of the drive Make sure the connector is right side up and properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins If you co...

Page 193: ...nector out from within the computer s USB port eSATA External Serial ATA An device corresponding to eSATA function can be connected to the USB eSATA combo port on the computer Connecting the eSATA device To connect an eSATA device follow the steps as detailed below 1 Connect an eSATA cable to the eSATA USB combo port Figure 8 8 Connecting an eSATA cable to the USB eSATA combo port If you disconnec...

Page 194: ...ng QXGA video mode In order to connect a monitor follow the steps as detailed below 1 Turn the computer s power off 2 Connect the monitor cable to the external monitor port A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the ...

Page 195: ...e displayed on the correct monitor you should use the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to Chapter 5 The Keyboard for further details on using hot keys to change the display setting Some models are equipped with an exter...

Page 196: ...elow based on the configuration of your computer As the port operation of all HDMI High Definition Multimedia Interface monitors have not been confirmed some HDMI monitors may not function properly When you connect a television or external monitor to the HDMI port and the display output device is set to HDMI When you unplug the HDMI cable and re plug it in please wait at least 5 seconds before you...

Page 197: ...User s Manual 8 16 Optional Devices For all display 1 Click Start J Control Panel J Appearance and Personalization J Adjust screen resolution 2 Connect Display Cable and choose Display setting ...

Page 198: ...nal Devices 3 Choose Duplicate these displays of Multiple displays System displays on Mobile PC display TV or Monitor at the same time 4 Choose Extend these displays of Multiple displays System desktop extends on TV or Monitor ...

Page 199: ...ntrol for the connected TV can be used to operate some of the computer functions Using REGZA Link PC Control Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to Use the TV remote control to output the computer screen onto the TV screen Use the TV remote control to launch operate and close applications on your computer T...

Page 200: ...ity cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right hand side faces you 2...

Page 201: ...ction may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem Observe what is happening Write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and proced...

Page 202: ...oaded Always try to make detailed notes of your observations and keep them in a permanent error log This will help you to describe your problems to your reseller dealer or service provider In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer will give you clues that can help you identify why it is malfunctioning...

Page 203: ...ext you should check any error messages against the operating system documentation Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously Then if you still cannot correct the problem try to identify the source the next section provides checklists for individua...

Page 204: ...appear on the screen and the system does not function normally The screen displays an error message In these instances turn off the computer check all cable connections and then restart it If the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer als...

Page 205: ...even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down and its DC IN indicator is flashing in white This indicates a problem with the heat dispersal system you should contact your reseller dealer or service provider Problem Pro...

Page 206: ...om temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery...

Page 207: ...OS setup screen through the following steps 1 Press F2 key BIOS setup will boot up 2 Press F5 F6 to set the date in System Date 3 Press F5 F6 to set the time in System Time Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6 Power and Power up Modes for further information Problem Procedure Output to screen is garbled Please refer to your softw...

Page 208: ... You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the LCD screen dry properly before closing it Problems above remain unresolved or other problems occur You should initially refer to t...

Page 209: ...mance settings can be adjusted in the Intel Graphics and Media Control Panel To access this control panel go to Control Panel Appearance and Personalizaion Display Change display settings Advanced settings Intel R Graphics and Media Control Panel Graphics Properties Power Power Features Graphics Power Plan Settings select On battery Display Power Saving Technology If you want to improve the pictur...

Page 210: ... ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Priority section in Chapter 7 HW Setup and Passwords for further information Please refer to your operating system documentation in order to determine whether there is a problem with any of the ...

Page 211: ...ructions that may be present Check whether the CD or DVD is dirty if it is wipe it with a clean cloth lightly dipped in water or a neutral cleaner Please refer to the Media care section in Chapter 4 for further details on cleaning the media Some CD DVD DVDs run correctly but others do not The computer s software or hardware configuration may be causing a problem Ensure that these configurations ma...

Page 212: ...ctions that may be present Check whether the CD DVD or BD is dirty if it is wipe it with a clean cloth lightly dipped in water or a neutral cleaner Please refer to the Media care section in Chapter 4 for further details on cleaning the media Some CD DVD BDs run correctly but others do not The computer s software or hardware configuration may be causing a problem Ensure that these configurations ma...

Page 213: ...th any software in use for further information You cannot access the external floppy diskette drive Try another floppy diskette in the drive if you are able to access this disk then it indicates the original disk and not the drive is probably causing the problem If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure ExpressCard error occur...

Page 214: ...ted If the problem persists then you should refer to the documentation supplied with your SD SDHC memory card miniSD microSD Card for further information You cannot write to an SD SDHC memory card Remove the SD SDHC memory card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the SD SDHC memory card miniSD ...

Page 215: ...RO Remove the Memory Stick Memory Stick PRO from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the Memory Stick Memory Stick PRO Memory Stick PRO Duo that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure xD picture ...

Page 216: ...o the documentation supplied with your MultiMediaCard for further information You cannot read a file Check to ensure the required file is actually on the MultiMediaCard that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure Infrared devices do not work as expected Make sure there is no obstruction blockin...

Page 217: ...rt Control Panel Hardware and Sound Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK If you are still unable to resolve the problem contact your reseller dealer or service provider The reaction of Touch pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity 1 Click Start Control Panel Hardware a...

Page 218: ...lick Start Control Panel Hardware and Sound Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The mouse pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse icon 2 Wi...

Page 219: ... to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user The fingerprint cannot be read due to injuries to the finger In this instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log ...

Page 220: ... USB Sleep and Charge function In this case please try one or more of the following methods Change a mode setting of Enabled Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to Disabled and stop using this function The battery depletes quickly even when I turned OFF the po...

Page 221: ...nction does not work for ports that support the USB Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function compatible icon or change the USB Sleep and Charge function setting to Disabled Problem Procedure Problem Procedure eSATA device does not work Remove the eSATA device from the computer and then reconnect it to a free port it in order to ens...

Page 222: ...d initially ensure that the installed memory module s are compatible with the computer If you determine that an incompatible module has been installed you should follow the steps as detailed below 1 Turn off the computer 2 Disconnect the AC adaptor and all peripheral devices 3 Remove the battery pack 4 Remove the incompatible memory module 5 Install the battery and or connect the AC adaptor 6 Turn...

Page 223: ...cannot be adjusted when Windows is turned on or turned off If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure Problem Procedure No sound is heard Adjust the volume control Press the Volume UP button to increase the volume and press the Volume DOWN button to decrease the volume Turn the volume control while verifying the volume in order...

Page 224: ...al monitor are set to clone mode and the monitors are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve the probl...

Page 225: ...l feature is set correctly Character display becomes garbled during a communication When transmitting data you should ensure that the parity bit and stop bit settings correspond with those of the remote computer You should check the flow control and communication protocol settings within your communication application You cannot receive an incoming call Ensure that the communication application s ...

Page 226: ...omputer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure No display Try adjusting the contrast and...

Page 227: ...ubleshooting TV Tuner Some models are equipped with a TV Tuner jack Problem Procedure Poor Reception Adjust the TV tuner antenna If you are still unable to resolve the problem contact your reseller dealer or service provider ...

Page 228: ...igate other sources of assistance first Before contacting TOSHIBA try the following Review troubleshooting sections in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for as...

Page 229: ...e Tower No 66 Hua Yuan Shi Qiao Road Pudong Shanghai P R China 200120 Netherlands Toshiba Information Systems Benelux Westbroek 36 46 4822 ZW Breda Nederland Singapore Toshiba Singapore Pte Ltd 438B Alexandra Road Alexandra Technopark 06 01 Singapore 119968 Spain Toshiba Europe GmbH Sucursal en España Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28830 Madrid España United S...

Page 230: ...low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 35 C 41 F to 95 F or 25 C 77 F at high altitude all tempera...

Page 231: ...puting 64 bit computing requires that the following hardware and software requirements are met 64 bit Operating System 64 bit CPU Chipset and BIOS Basic Input Output System 64 bit Device drivers 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly Memory Main System Part of the main system memory may be used ...

Page 232: ...er reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary LCD Over a period ...

Page 233: ... computer operating system however reports storage capacity using powers of 2 for the definition of 1GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the computer includes one or more pre installed operating systems pre installed software applications or media content Actual formatted capacity may vary Non applicable Icons Certain...

Page 234: ...V Tuner will function only in the country where the computer was purchased Safety Use for TV Tuner If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna you should operate your computer using AC power mode The AC adaptor offers some protection against but does not entirely prevent possible electric shock caused by lightning For complete pr...

Page 235: ...ppendixes Table of Contents Appendix A Specifications A 1 Appendix B Display Controller B 1 Appendix C V 90 V 92 C 1 Appendix D Wireless LAN D 1 Appendix E AC Power Cord and Connectors E 1 Appendix F TOSHIBA PC Health Monitor F 1 ...

Page 236: ...ifications Environmental requirements Power Requirements Operating Non operating Ambient temperature 5 C to 35 C 20 C to 60 C Relative humidity 20 to 80 10 to 90 Altitude from sea level 0 to 3 000 meters 0 to 10 000 meters AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 19V DC ...

Page 237: ...rotocol Data ITU T Rec Former CCITT Bell Fax ITU T Rec Former CCITT V 21 V 22 V 22bis V 32 V 32 bis V 34 V 90 103 212A V 17 V 29 V 27ter V 21 ch2 Communication speed Data transmission and reception 300 1200 2400 4800 7200 9600 12000 14400 16 800 19200 21600 24000 26400 28800 31200 33 600 bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000...

Page 238: ...ch uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen Software written for a given video mode will run on any computer that sup ports the mode Some of display modes might not be supported depending on the external monitor which you use If you are running some application for example a 3D application or video playback and so...

Page 239: ...an vary considerably Therefore many users will experience throughput in the range of 32 44Kbps under normal telephone line conditions Upstream data flows at the V 34 rate V 90 V 92 mode V 90 rates can be achieved only when one V 90 capable modem is connected to another The TOSHIBA Internal modem will select automatically V 34 if the remote modem lacks V 90 capability or if a combination of network...

Page 240: ... CONNECT 28000 EC Connection at 28000 bits s 101 CONNECT 29333 EC Connection at 29333 bits s 102 CONNECT 30666 EC Connection at 30666 bits s 103 CONNECT 33333 EC Connection at 33333 bits s 104 CONNECT 34666 EC Connection at 34666 bits s 105 CONNECT 37333 EC Connection at 37333 bits s 106 CONNECT 38666 EC Connection at 38666 bits s 107 CONNECT 41333 EC Connection at 41333 bits s 108 CONNECT 42666 E...

Page 241: ...anual C 3 AT Command V90 V 90 Dial Line Rate V90 sets the maximum V 90 downstream that the modem attempts to connect V90 0 V 90 disabled V90 1 V 90 enabled automatic speed selection maximum modem speed default ...

Page 242: ... Mini Card Compatibility IEEE 802 11 Standard for Wireless LANS Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK Data Rate 54 48 36 24 18 9 6 Mb s Revision A and G 11 5 5 2 1 Mb s Revision B ...

Page 243: ...ay travel larger distances The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Supported Frequency Sub bands Subject to the radio regulations that apply in the countries regions your Wireless LAN ...

Page 244: ... by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required In a Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device Frequency Range Channel ID 2400 2...

Page 245: ...el ID 5150 5850 MHz Note 36 5180 40 5200 44 5220 48 5240 52 5260 56 5280 60 5300 64 5320 100 5500 3 104 5520 3 108 5540 3 112 5560 3 116 5580 3 120 5600 3 124 5620 3 128 5640 3 132 5660 3 136 5680 3 140 5700 3 149 5745 3 US only 4 153 5765 3 US only 4 157 5785 3 US only 4 161 5805 3 US only 4 ...

Page 246: ...default channels 2 Refer to the sheet Approved Countries Regions for use for the countries regions that in which these channels can be used 3 These channels are available to A B G N combo type only 4 Available Area US USA CANADA only ...

Page 247: ...ompatible with various international AC power outlets Power cords need to meet the local standards and the specifications listed as below Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards ...

Page 248: ...V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for USA Australia Canada United Kingdom Europe and China Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI O...

Page 249: ...User s Manual E 3 USA Australia Europe United Kingdom Canada China ...

Page 250: ...nd device Network device Hard Disk drive Solid State drive Optical Disc drive operating system and software information e g OS version OS install date Direct X version Internet Explorer version installed update program and driver lists The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a not...

Page 251: ... Monitor explanation screen will be displayed Clicking Next will display the PC Health Monitor Software Notice Acceptance screen Please carefully read the information displayed Selecting Please enable software now I agree with the terms and conditions and use and sharing of the information collected and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agre...

Page 252: ...MOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc ...

Page 253: ... SLI Scalable Link Interface SIM Subscriber Identity Module SO DIMM small outline dual in line memory module TFT thin film transistor UART universal asynchronous receiver transmitter USB Universal Serial Bus VESA Video Electronic Standards Association VGA video graphics array XGA extended graphics array A adaptor A device that provides a compatible connection between two units For example the comp...

Page 254: ...ones off or on used by most digital computers The right most digit of a binary number has a value of 1 the next a value of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer ...

Page 255: ...to The CD ROM drive uses a laser rather than magnetic heads to read data from the disc CD RW A Compact Disc ReWritable disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circuitry for processing memory...

Page 256: ...ons of a specific internal or peripheral device e g keyboard controller co processor A circuit built into the processor that is dedicated to intensive math calculations CPU Central Processing Unit The portion of the computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the televi...

Page 257: ...stem this refers to the pointing device s left button unless otherwise stated driver A software program generally part of the operating system that controls a specific piece of hardware frequently a peripheral device such as a printer or mouse DVD An individual digital versatile or video disc See also DVD ROM DVB T Digital Video Broadcasting Terrestrial Also known as terrestrial digital TV Digital...

Page 258: ...speeds of up to 4 Mbps file A collection of related information a file can contain data programs or both fingerprint sensor The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint firmware A set of instructions built into the hardware which controls and directs a microprocessor s activities flash memory Non volatile memory that can be written to as well as read Inf...

Page 259: ...regulates and transmits information to a device or another computer hot key The computer s feature in which certain keys in combination with the extended function key FN can be used to set system parameters such as speaker volume HW Setup A TOSHIBA utility that lets you set the parameters for various hardware components I icon A small graphic image displayed on the screen or in the indicator panel...

Page 260: ... built into the processor to help improve processing speed See also cache memory L2 cache L2 cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache memory L1 cache LAN A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any d...

Page 261: ... to the main printed circuit board in processing equipment It usually contains integrated circuits that perform the processor s basic functions and provides connectors for adding other boards that perform special functions MP3 An audio compression standard that enables high quality transmission and real time playback of sound files N network A collection of computers and associated devices that ar...

Page 262: ...al Component Interconnect An industry standard 32 bit bus peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU Péritel Péritel is a 21 pin connecting cable port system that allows images and high quality stereo sound including Dolby Pro Logic sound formats to be sent from one audio visual device to another It is also known as a S...

Page 263: ...e horizontally and vertically restart Resetting a computer without turning it off also called warm boot soft reset or reboot See also boot RGB Red green and blue A device that uses three input signals each activating an electron gun for a primary additive color red green and blue or port for using such a device See also CRT RJ11 A modular telephone jack RJ45 A modular LAN jack Read Only Memory ROM...

Page 264: ...so called a bootable disk boot disk or a startup disk Compare non system disk T telephony the transmission of speech or sounds between two distant points with or without the use of wires particularly a telephone terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of liquid crystal cel...

Page 265: ...tion protocol to permit an Ethernet connection using wireless communication components window A portion of the screen that can display its own application document or dialog box Often used to mean a Windows window Wireless LAN Local Area Network LAN through wireless communication write protection A method for protecting a floppy diskette from accidental erasure ...

Page 266: ...ot 1 11 2 1 8 4 indicator 2 15 using 8 4 C Cache memory 1 3 Cleaning the computer 4 53 Cooling vents 2 3 2 8 D DC IN indicator 2 15 6 3 Display 2 10 automatic power off 1 14 brightness down 5 3 brightness up 5 4 controller B 1 hinge 2 11 opening 3 5 Documentation list 1 3 E Equipment checklist 1 1 ExpressCard 1 11 8 2 inserting 8 2 problems 9 12 removing 8 3 External monitor 1 10 2 4 8 13 problems...

Page 267: ...g 7 1 general 7 2 HW Setup utility 1 19 I Indicators Battery 2 15 6 2 DC IN 2 15 HDD ODD eSATA 2 15 Power 2 15 Infrared receiver window 1 12 problems 9 15 K Keyboard 1 10 5 1 emulating keys on enhanced 5 2 FN Sticky key 5 5 Function keys F1 F12 5 2 Hot keys 5 3 problems 9 7 Typewriter keys 5 1 Windows special keys 5 5 L LAN 1 13 4 51 cable types 4 51 connecting 4 52 disconnecting 4 53 jack 2 4 pro...

Page 268: ... device 9 15 Power 9 4 SD SDHC memory card miniSD microSD Card 9 13 Self test 9 4 Solid State Drive 9 9 Sound system 9 21 System start up 9 4 TOSHIBA support 9 27 Touch Pad 9 15 USB device 9 18 USB floppy diskette drive 9 12 USB mouse 9 17 USB Sleep and Charge 9 7 Wireless LAN 9 25 xD picture card 9 14 Processor 1 3 R Recovery Discs 3 15 Recovery hard disk drive 3 14 Restarting the computer 3 12 S...

Page 269: ...U USB device 1 10 problems 9 18 USB floppy diskette drive 8 10 problems 9 12 using 8 11 V Video RAM 1 5 W Web Camera 1 11 Wireless communication 4 46 indicator 4 51 Wireless communication switch 1 14 2 2 4 50 Wireless LAN 1 13 4 47 problems 9 25 X xD picture card problems 9 14 ...

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Toshiba Satellite Pro A500 series, User Manual

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