Telephoning as usual
25
Making several connections simultaneously
You can accept or refuse an additional call (call waiting) during an existing connec-
tion. You can freely switch back and forth between the callers. Connections to a
maximum of four parties can be established simultaneously. You can speak with two
callers simultaneously (Conference).
Please note that for the following functions the operating procedures for CTI agents
(CTI=Computer Telephone Integration) can differ.
Answering an additional call (Second call)
26
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting up to two additional calls
-
26
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Refusing an additional call
27
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consultation during a call (Refer--back)
27
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching back and forth between caller and the consultation subscriber
27
. . . . .
Switching between caller and an additional caller
27
. . . . . . . . . . . . . . . . . . . . . . . . .
Forwarding a second caller
28
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling two parties simultaneously (Conference)
29
. . . . . . . . . . . . . . . . . . . . . . . . . .
Speaking with just one conference subscriber
29
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting conference participants with each other
29
. . . . . . . . . . . . . . . . . . . . . . .
Disconnecting selective conference subscribers
30
. . . . . . . . . . . . . . . . . . . . . . . . . .
Ending the conference
30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
