When in doubt, look it up
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Signing up for automatic call distribution
-
The TENOVIS Service needs to set a personal call number (max. of 5 digits) and a
personal password (6 characters) for your telephone in order to enable ACD (Auto-
matic Call Distribution) or BCC (Business Call Center). You need your call number
and password to sign up.
Signing up for automatic call distribution
Scroll to the
Further functions:
menu item.
Confirm your selection.
Scroll to the
ACD user function
menu item.
Confirm your selection.
...
Enter your personal call number with a maximum of five digits.
Scroll to the ”Password” menu item.
...
Enter your password containing six characters.
Scroll to the
Log on
menu item.
Confirm your selection.
i
•
To sign off, confirm the status message ”User xxx” with ”Enter” and then select
”Logoff”.
•
For more information on ACD and BCC, please refer to the ”Call Center
Functions, Integral TH13/TM13/TS13, ISDN telephones on the Business Call
Center”.
