Overview
7
Voice Mail Status Display
Press the
B
Feature button twice to display the number of
new Voice Mail messages and the number of old messages
stored in your Voice Mail.
B
A
B
Forward to DND on
Fwd to DND
H F + C W T –
Figure 9
Status display
Handsfree on/off
Call waiting on/off
New VM: 2
Old VM: 3
Figure 10
Voice Mail status
display
5 :Q03 A03 01:09
Wrap Up
Figure 11
External call with
Caller ID display
Automatic Call Distribution Status Display
Press the
B
Feature button three times to show the
Automatic Call Distribution (ACD) display. This display
shows the ACD group number followed by the number of
calls waiting in queue, the number of agents logged on to
the ACD, the time of the caller who has been waiting the
longest, and if you are in wrap-up mode.
•
After the ACD status appears, press the
A
Feature button to scroll through the ACD groups
until you get to the group number you want.
Note
Press the
B
Feature button four times to return to
the main status display.
B
