9. Error Messages and Troubleshooting
2011-09
Instructions for Use for INFINITE M1000 PRO No. 30064852 Rev. No. 1.0
129
9. Error Messages and
Troubleshooting
9.1
Error Messages Introduction
The internal microprocessor controls and checks all electronic functions as well
as measurements, operations and results. If the microprocessor detects a fault or
an incorrect operating procedure, an error message is displayed on the computer.
The following table gives a brief description of the error messages and the
troubleshooting actions.
Note
If other error messages appear that are not mentioned in the table below,
contact your local Tecan customer support office.
Error #
Error Text
Description
ERR: 1
Invalid Command
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 2
Parameter out of
range
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 3
Invalid number of
parameters
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 4
Invalid parameter
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 5
Invalid Parameter at
pos
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 6
[prefix] is missing
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 7
RS485 Timeout
Unspecific internal communication error.
Please report this error to your local Tecan customer support office.
ERR: 8
Invalid module
Unspecific error in the Instrument - Computer communication protocol.
Please report this error to your local Tecan customer support office.
ERR: 9
Binary Transfer
command: [cmd] at
module [n]
Unspecific internal communication error.
Please report this error to your local Tecan customer support office.
ERR: 10 Error at module
Unspecific internal communication error.
Please report this error to your local Tecan customer support office.
ERR: 11 Error lid check
Plate transport or filter slide lid were open during a measurement or
the instrument was used in very bright environment (<< 500 LUX).
Please check if the lid closes completely or if the environment was too
bright.
ERR: 12 Error fiber check
Hardware Failure Luminescence Module
Please report this error to your local Tecan customer support office.
ERR: 15 X drive init error
Hardware Failure Plate Transport Module
Please report this error to your local Tecan customer support office.
