Tadiran Telecom Coral IPx 500, Installation Manual

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Common Control Cards
8-47
CLA Car
d
CoraLINK
Adapter
8
0
The installation of a CLA card to a Coral IPx 500 system affects the system database.
For further information, refer to
Chapter 27 in the Program Interface Reference Manual .
In Coral CTI applications, CoraLINK is connected to the Ethernet backbone along
with the telephony server, as shown in
Figure 8-16
.
The CoraLink acts as an interface between the Coral system and any CTI server
application for all the services (call, transfer, etc.) and events (monitoring functions) of
the network. The CTI application together with the CTI telephony server manipulate
numerous different call commands from the agent network and translate them into
logical data. The CTI telephony server communicates with the CoraLINK through a
single connection. The CoraLINK then translates that data into logical information for
the Coral system, which processes the calls.
CoraLINK can support up to eight different multiple CTI applications on the network,
any or all of which may be simultaneously directing service requests to, and receiving
status events at any time.
CoraLINK uses TCP/IP protocol, complies with the ECMA 179 and 180 standards.
CoraLINK also supports the Novell TSAPI protocol, the Intel Dialogic CT-connect,
and IBM’s Callpath.
The CLA should be accompanied by an appropriate software application.
Please contact the manufacturer for the required CTI application and/or price
list. See Chapter 2 in the
Coral FlexiCom & Coral IPx Product Description , for
more details.
5 Database Programming
6 Applications