Sony VAIO SVT2121 How To Use Manual Download

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not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery.

Create the Recovery Media immediately after the computer is ready for use.

Creating Recovery Media

Follow the instructions below to create Recovery Media.

You can use DVDs, Blu-ray Disc, or a USB flash drive as Recovery Media.

On the model without a built-in optical disc drive:

Use a USB flash drive.

On the model with a built-in optical disc drive:

It is recommended that you use DVD-R media, because data can be accidently deleted from a USB flash

drive. You can also use BD-R/BD-R DL/DVD-R DL/DVD+R/DVD+R DL media; however, the type of media

your VAIO computer supports and the number of discs you need vary depending on the model you

purchased. You will be notified of such information during the creation process.

Note

USB ports that are compliant with the USB 3.0 standard do not support recovery with a USB flash drive that

is compliant with the USB 3.0 standard. On models without the USB ports that are compliant with only the

USB 2.0 standard, be sure to create Recovery Media using the USB flash drive that is not compliant with the

USB 3.0 standard.

1. Connect your VAIO computer to the Internet and download and install the latest updates using VAIO

Update.

2. If you create Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an

external optical disc drive (not supplied) to your VAIO computer. (See

Connecting an External Drive

for

more information on how to connect the external optical disc drive.)

If an AC adapter or a power cable is supplied, plug it into a power source.

3. Press the

ASSIST

button while your VAIO computer is on to start

VAIO Care

If the

User Account Control

window appears, select

Yes

The

VAIO Care

window appears.

4. Select

Advanced Tools

Restore and recovery

, and

Create Recovery Media

5. Read the on-screen instructions carefully, and then select

Next

6. Follow the on-screen instructions.

Note

It may take some time for the current status of the process to display.

Do not eject or disconnect the media while creating Recovery Media, as doing so may result in a failure.

Keep Recovery Media in a secure place.

Summary of Contents for VAIO SVT2121

Page 1: ...ate of Your VAIO Computer Sleep Mode Shutdown Restarting Your VAIO Computer Entering Sleep Mode Shutting Down or Restarting Using Sleep Mode Display About the Start Screen and Menu Opening the Desktop Internet Installing Apps from Windows Store Password Switching from a Local Account to a Microsoft Account About User Account Types Apps Searching Starting Apps Settings or Files Switching Apps ...

Page 2: ...out the Start Screen and Menu Opening Control Panel Opening the Desktop Opening the Charms Windows 8 Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Restarting Your VAIO Computer Using Sleep Mode Store Installing Apps from Windows Store Switching User Accounts Help and Support Opening Windows Help and Support Parts Description VAIO computer ...

Page 3: ... Setup VAIO computer Propping Up Your VAIO Computer Checking Supplied Items Setting Up an Appropriate Work Environment About Adding Memory Modules Power Connecting a Power Source Charging the Battery Pack Turning On Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Battery Charging the Battery Pack Notes on Using the Battery Pack Display ...

Page 4: ...ttery of the Mouse Windows 8 Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Network Internet Internet Using the Antivirus App for Your VAIO Computer Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services About the Network LAN Disabling the Wi Fi R Wireless LAN Function Notes on Using the Wi Fi R Wireless LAN Functio...

Page 5: ...N Standards About a Security Key for Wi Fi R Wireless LAN Wi Fi About the Internet Connection Services Disabling the Wi Fi R Wireless LAN Function Notes on Using the Wi Fi R Wireless LAN Function Stopping Wi Fi R Wireless LAN Communications About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN Apps Installing Apps from W...

Page 6: ...th an HDMI Input Port Peripheral device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Changing the Sound Output Device Notes on the LCD screen Using the Multiple Monitors Function Selecting Display Modes Connecting a TV with an HDMI Input Port CD DVD BD Connecting an External Drive Audio Connecting External Speakers Headphones Headset Connecting a High Q...

Page 7: ...t equipped models About the Internet Connection Services About the Network LAN Disabling the Wi Fi R Wireless LAN Function Notes on Using the Wi Fi R Wireless LAN Function Stopping Wi Fi R Wireless LAN Communications About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN LAN Connecting to the Internet with a Wired Connect...

Page 8: ... About a Security Key for Wi Fi R Wireless LAN BLUETOOTH About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function Stopping BLUETOOTH R Communications USB Charging a USB Device Connecting a USB Device Mouse Connecting the Wireless Mouse About the Usage Environment for the Mouse Settings User accou...

Page 9: ...ges X Reality for mobile installed models Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Changing the LCD Brightness Changing the Resolution Size of the Screen Image on an HDMI Connected Device Notes on the LCD screen Using the Multiple Monitors Function Selecting Display...

Page 10: ...ng Automatic Sound Field Adjustment to Optimize the Sound Field Adjusting the Speakers Volume Adjusting the Volume in Windows Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Adjusting the Microphone Volume Changing the Sound Output Device Playing Optimized Sound for Your VAIO Computer Using the ClearAudio Mode Speakers Using Automatic Sound Field Adjustmen...

Page 11: ...Using the Antivirus App for Your VAIO Computer Password Creating Changing Removing Your Windows Password Setting Changing the Power on Password Switching from a Local Account to a Microsoft Account Removing the Power on Password Memory module Viewing the System Information BIOS Booting Your VAIO Computer from External Devices Setting Changing the Power on Password About the ASSIST Button Removing ...

Page 12: ... Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Security Updating Your VAIO Computer Menu Opening Control Panel Windows 8 Using Sleep Mode Backup Recovery VAIO computer Booting Your VAIO Computer from External Devices Keeping Your VAIO Computer in Optimum Condition VAIO Care About the ASSIST Button CD DVD BD Booting Your VAIO Computer from Exter...

Page 13: ...the Recovery Area About the ASSIST Button BIOS Booting Your VAIO Computer from External Devices About the ASSIST Button Backup Backing Up Your Data when You cannot Start Windows Creating a Restore Point About Types of Backup About Backup Restoring System Files Using the Restore Point when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Service and support Keeping Your VAIO...

Page 14: ...es Modifying Partitions Refresh About Recovery Refreshing Your VAIO Computer Security VAIO computer Keeping Your VAIO Computer in Optimum Condition VAIO Care Using VAIO Update Internet Using the Antivirus App for Your VAIO Computer Password Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password BIOS Setting Changing the Power on Passw...

Page 15: ...IO Computer Sleep Mode Shutdown Restarting Your VAIO Computer Charge Indicator Status List Using Sleep Mode Changing the Intel Smart Connect Technology Sleep Mode Settings Changing the Low Battery Hibernation Settings About Sleep Mode Battery Checking the Battery Charge Capacity Charging the Battery Pack Extending the Battery Life Charge Indicator Status List Changing the Intel Smart Connect Techn...

Page 16: ...s with Touch Screen Operations Touch screen equipped models Combinations and Functions with the Fn Key Replacing the AA Battery of the Keyboard Checking the Remaining Battery Power of the Keyboard Checking the Caps Lock Num Lock Scroll Lock States Camera Using the Built in Camera Notes on the Built in Camera Memory module About Adding Memory Modules USB Charging a USB Device Connecting a USB Devic...

Page 17: ... of the Mouse Touch panel Entering Characters with Touch Screen Operations Touch screen equipped models Notes on Using the Touch Screen Touch screen equipped models About the Touch Screen Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Partition Creating Partitions Creating Other Drives Modifying Partitions NFC One touch functions Disabling NFC One touch funct...

Page 18: ...Sleep Mode Shutdown Restarting Your VAIO Computer Using Sleep Mode Help and Support Opening Windows Help and Support Notifications Read this first About This Manual VAIO computer Checking Supplied Items Updating Your VAIO Computer Setting Up an Appropriate Work Environment Care and maintenance Cleaning Your VAIO computer LCD screen Important notice Trademarks About the Software License ...

Page 19: ...oting Hardware Power What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green Why does my VAIO computer automatically turn off What should I do if I cannot turn off my VAIO computer Why does a message appear and Windows fail to start when I turn on my VAIO computer What should I do if my VAIO computer does not turn on or the power button does not wo...

Page 20: ...my computer screen goes blank What should I do if my computer screen flickers or fades to white Intel graphics accelerator installed models What should I do if captured images flicker What should I do if captured images contain dropped frames and audio interruptions What should I do if the touch screen does not work correctly Touch screen equipped models Why does the viewfinder show no images or p...

Page 21: ...ld I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Keyboard What should I do if my keyboard configuration is wrong What should I do if I cannot enter certain characters with my keyboard What should I do if I cannot enter numbers with the numeric keypad What should I do if the connect indicator on the keyboard is blinking Wha...

Page 22: ... slow What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function BLUETOOTH What should I do if I cannot use the BLUETOOTH R function What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer Why can t...

Page 23: ...deos such as those recorded with the AVCHD digital video camcorder Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Mouse What should I do if the mouse does not work What should I do if the battery charge of the mouse becomes low quickly What should I do if the mouse pointer jumps or moves slowly What should I do if the ...

Page 24: ...or their playback is interrupted Why is the data transfer speed slow What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function Wi Fi How can I find the physical address MAC address of the built in wireless network interfac...

Page 25: ...if I cannot create Recovery Media What should I do if I cannot start complete the recovery process What should I do if my VAIO computer becomes unstable Windows does not start What should I do if my VAIO computer becomes unstable Windows starts What should I do if I cannot recover my VAIO computer from the recovery area How do I create Recovery Media How can I restore my VAIO computer system to it...

Page 26: ... account you can download apps from Windows Store To create or switch to a Microsoft account follow these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Switch to a Microsoft account 5 Follow the on screen instructions Hint To swi...

Page 27: ... of inactivity In Sleep mode the computer will retain its current state including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to ...

Page 28: ...leep mode or shut down restart the computer by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep Shut down or Restart Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select...

Page 29: ...er make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint By default your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on AC power The operations below also place your VAIO computer into Sleep mode Press the Power ...

Page 30: ...t to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Connecting to the Internet with a Wired Connection LAN port equipped models for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile ...

Page 31: ...he same account on multiple computers Hint Setting a local account password is optional If you forget your local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps fro...

Page 32: ... step 2 Switching Apps You can switch between apps that are currently running Touch operation Touch screen equipped models Display currently running apps touch and swipe in your desired app icon from the left edge To display the currently running apps see Viewing Running Apps Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center To...

Page 33: ... the list on the Start screen See About the Start Screen and Menu for more information Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation ...

Page 34: ...ening Windows Help and Support 1 Connect to the Internet See Connecting to the Internet with a Wired Connection LAN port equipped models for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app Opening the App M...

Page 35: ...rently displayed on the computer screen Closing Apps You can close currently running apps by following the instruction below Touch operation Touch screen equipped models 1 When an app is open point to the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of t...

Page 36: ...o open the Start screen 2 Select your desired account name Hint To create a new user account you need to sign in as an administrator Then open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Users in the left pane To open the charms see Opening the Charms Opening Windows Help and Support You can open Windows Help and Support by following thes...

Page 37: ...the desktop and websites that you use the most Overview To open the Start screen Touch operation Touch screen equipped models Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles 1 Charms Search for apps and files share content play content on other devices or print and set up your VAIO computer 2 ...

Page 38: ...Charms to open the charms 2 Select Apps 3 Enter Control Panel in the search box 4 Select Control Panel Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Opening the Charms You can open the charms to search for...

Page 39: ...ate including data you are working on while you take a break See Using Sleep Mode for more information on Sleep mode When you do not use your VAIO computer for a while To avoid losing unsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Settings ch...

Page 40: ...ur VAIO computer will restart Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the compute...

Page 41: ...ccount to use certain apps or services including Windows Store On how to create and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Connecting to the Internet with a Wired Connection LAN port equipped models for more information on how to connect to the Internet 2 Open the Start screen and select the Store ...

Page 42: ...ning the Charms Opening Windows Help and Support You can open Windows Help and Support by following these steps 1 Open the charms and select the Search charm See Opening the Charms to open the charms 2 Select Apps 3 Enter Help and Support in the search box 4 Select Help and Support Parts and Controls on the Back Describes the features on the back of the VAIO computer such as connection ports Built...

Page 43: ...ra Do not push either of the built in microphones with any object such as a pin Take care not to mistake an built in microphone for the Battery off button 5 Battery off button 6 Air intake vent 7 Memory Stick Duo SD memory card combined slot Inserting SD Memory Cards Memory Stick Duo and an SD memory card cannot be inserted into the slot simultaneously 1 HDMI output port Connecting a TV with an HD...

Page 44: ...of changes in color and luminance may appear These are normal results of the LCD screen Do not connect the AC adapter to the LAN port It may cause a malfunction DC IN port Connecting a Power Source 7 Disc drive indicator 1 Charge indicator Charge Indicator Status List 2 Power indicator Turning On Your VAIO Computer 3 ASSIST button About the ASSIST Button 4 VOL Volume buttons 5 Power button Turning...

Page 45: ...ghts Caps Lock key Checking the Caps Lock Num Lock Scroll Lock States 1 Esc key 2 Function keys Combinations and Functions with the Fn Key 3 Prt Sc key 4 Pause Break key 5 Insert key 6 Delete key 7 Num Lk Scr Lk key Checking the Caps Lock Num Lock Scroll Lock States 8 Home key 9 Power switch of the keyboard 10 End key 11 Page Up key 12 Page Down key 13 WEB button 14 Clip button 15 Sleep button Usi...

Page 46: ...s of the mouse such as buttons Top VOL Volume buttons Adjusting the Speakers Volume 17 Muting button Adjusting the Speakers Volume 18 Shift key 19 Ctrl key 20 Fn key Combinations and Functions with the Fn Key 21 Windows key About the Start Screen and Menu 22 Alt key 23 Space key 24 Backspace key 25 Applications key 26 Directional arrow keys 27 Numeric keypad 28 Connect indicator Connecting the Wir...

Page 47: ...ace your computer face up on a flat surface 2 Peel off the tape that secures the stand during shipment 3 Hold the screen as shown in the illustration then prop up your computer Central wheel 2 Left button 3 Status light Checking the Remaining Battery Power of the Mouse 1 Power switch of the mouse 2 ...

Page 48: ... angle of your computer becomes stable Notes on using the stand Do not place the screen face down or pull the stand out Do not use the stand as a handle Note Do not use your computer in an unstable position such as standing on end ...

Page 49: ...t You have easy access to a power source and necessary ports You leave enough space around the computer The computer is placed on a flat surface that is wide enough and you can face the computer screen as you operate it You can place the computer in front of you where you can sit upright and keep your forearms parallel to the floor Where not to place your VAIO computer Placing your VAIO computer i...

Page 50: ...ng in front of your VAIO computer Adjust the brightness level of the display as well You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen Use indirect lighting to avoid bright spots on the computer screen Prope...

Page 51: ...precision components and electronic connectors technology To avoid invalidation of the warranty during your product warranty period we recommend that you contact an authorized Sony repair center to install a new memory module A flat fee will be charged to repair any damage resulting from your performing a memory upgrade even within the warranty period Connecting a Power Source Connect your VAIO co...

Page 52: ... 1 Connect your VAIO computer to an AC outlet See Connecting a Power Source 2 Press the Power button If your VAIO computer is equipped with the power indicator it turns on in green The computer is turned on and Windows starts after a while Note If you press and hold down the Power button for more than four seconds your VAIO computer will not turn on Do not touch the touch screen when turning on yo...

Page 53: ...r VAIO computer into the minimum power consumption state ACPI S5 mode In this case the fast boot function is temporarily disabled on the next start up Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source The charging time may vary depending on operating conditions 1 Plug your VAIO computer into an AC ...

Page 54: ...of recharging and discharging and depending on the ambient temperature during use or storage As a result the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life If the battery pack quickly runs out of power after being fully charged or it has reached the end of its life replace it with a new one Contact an authorized Sony service suppo...

Page 55: ...shown in the illustration below 3 Remove the old battery and insert a new AA alkaline battery minus end first then close the cover 4 Set the power switch of the keyboard to ON Note Use a new AA alkaline replacement battery If you do not intend to use the keyboard for a while set the power switch of the keyboard to OFF If you do not intend to use the keyboard for an extended period of time remove i...

Page 56: ...ithin 4 inches 10 cm wireless communication may be affected and keyboard input may become unstable We recommend that you use the wireless keyboard at least 6 inches 15 cm away from metal objects and your VAIO computer About Adding Memory Modules Your VAIO computer and memory modules use high precision components and electronic connectors technology To avoid invalidation of the warranty during your...

Page 57: ...me unstable depending on the usage environment Depending on the usage environment the communication range between the wireless mouse and your VAIO computer may be less than 33 ft 10 m If you use the wireless mouse too close to your VAIO computer within 4 inches 10 cm wireless communication may be affected and mouse operation may become unstable We recommend that you use the wireless mouse at least...

Page 58: ...u use a rechargeable battery battery leakage may occur resulting in a malfunction Do not recharge a dry cell AA battery Refer to the supplied safety information manual Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity In Sleep mode the computer will retain its current state includ...

Page 59: ... app You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher To update the antivirus app find the antivirus app installed on your VAIO computer from the following and follow these steps 1 Make sure your VAIO computer is connected to the Internet 2 Perform any of these operations according to the preinstalled ant...

Page 60: ...ing networks or telephone lines high electric current to the port may cause damage overheating or fire Any network except 1000BASE T 100BASE TX 10BASE T type networks Public telephone subscriber line Private branch exchange PBX Home intercom speakerphone or business use telephone lines multi line business telephone Hint To connect your VAIO computer to the Internet using the Wi Fi R Wireless LAN f...

Page 61: ...the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wireless devices to Off Hint To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To disable all wireless functions turn on Airplane mode The wireless function s who...

Page 62: ...vacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i speci...

Page 63: ...es higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11ac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard Installing Apps from Windows Store You can install apps from Windows Store You will need a Microsoft a...

Page 64: ...ablished Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information Note that security keys are case sensitive To check Wi Fi connection status Open the desktop and move the mouse pointer over the Network icon in the desktop notification ...

Page 65: ...e manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Right click the desired network and select View connection properties 4 Select the Security tab 5 Enter a security key in the Network security key field and s...

Page 66: ...les you to connect your VAIO computer to the Internet and transfer data between the computer and other devices You can connect your VAIO computer to 1000BASE T 100BASE TX 10BASE T type networks with a LAN cable not supplied Connect one end of a LAN cable to the LAN port on the computer and the other end to your network LAN port equipped models You can also connect your VAIO computer to a network u...

Page 67: ...been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Right click the desired network and select View conn...

Page 68: ...he 2 4 GHz Wi Fi function of your VAIO computer are enabled interference may occur and cause slower communication speeds or other problems To communicate via Wi Fi while you are on the road you may need to contract with a Wi Fi connection service provider If your VAIO computer is equipped with the IEEE 802 11a b g n standard outdoor use of the 5 GHz Wi Fi function is prohibited by law The communic...

Page 69: ...ned to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g 802 11n and 802 11ac draft standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is back...

Page 70: ...ngs charm See Opening the Charms to open the charms 7 Select the network icon 8 Select the desired access point and Connect After the connection is established Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information Note that security ...

Page 71: ...ged to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Right click the desired network and select View connection pr...

Page 72: ...s for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app Connecting a Power Source Connect your VAIO computer to an AC power source Carefully read the precautions in Notes on Using the Power Source before conn...

Page 73: ...computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size Note Some resolution options may not be available depending on the model or the HDMI connected device The function to adjust the screen resolution may be disabled depending on the selected resolution Notes on the LCD screen Read the following precautions for correct use of the L...

Page 74: ...ns of your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting op...

Page 75: ...Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV Note The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port o...

Page 76: ...resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size Note Some resolution options may not be available depending on the model or the HDMI connected device The function to adjust the screen resolution may be disabled depending on the selected resolution Connecting a TV with an HDMI Input Port You can ...

Page 77: ...etween your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround...

Page 78: ...e a malfunction Due to the mechanical design of your VAIO computer s LCD screen touch screen the screen surface may become warm while you are using the computer for an extended period of time This is normal and does not indicate a malfunction Touch screen equipped models The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is...

Page 79: ...Multiple Monitors function Selecting Display Modes You can switch the display output between the computer screen and an external display connected to your VAIO computer 1 Turn on an external display 2 Press and hold down the Windows key and press the P key several times to select your desired display output and then press the Enter key Note If you disconnect a display cable not supplied while only...

Page 80: ...the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digit...

Page 81: ...Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Use a Sony smartphone compatible headset not supplied to make an Internet call and voice chat 1 Connect external speakers headphones or a headset to the headset compatible headphone jack Parts and Controls on the Sides Note Turn down the volume of the speakers before turn...

Page 82: ... end to the HDMI output port on your VAIO computer Hint You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI Connected Device for more information With the HDMI connection the volume can be adjusted by the connected audio device only Your VAIO computer has no control over the output volume of any connected ...

Page 83: ...Parts and Controls on the Sides Note Turn down the volume of the speakers before turning them on Your headset may not work correctly with your VAIO computer An external microphone does not work if you connect it to the headset compatible headphone jack The remote of your headset does not work with your VAIO computer Hint Refer to the manual that came with your speakers headphones or headset Connec...

Page 84: ...nd the home theater receiver or surround sound decoder device 2 Change the device for sound output to the HDMI output See Changing the Sound Output Device for more information 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home...

Page 85: ...eyboard If you cannot use the wireless keyboard supplied with the computer it is likely that wireless connection setup is required between the wireless keyboard and your VAIO computer 1 Check that an AA battery is inserted in the wireless keyboard you want to connect and then slide the keyboard s power switch to OFF 2 While pressing and holding the right Ctrl key of the keyboard slide the keyboard...

Page 86: ...AN port on your VAIO computer If the LAN port is connected to the following networks or telephone lines high electric current to the port may cause damage overheating or fire Any network except 1000BASE T 100BASE TX 10BASE T type networks Public telephone subscriber line Private branch exchange PBX Home intercom speakerphone or business use telephone lines multi line business telephone Hint To con...

Page 87: ...Fi function by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wireless devices to Off Hint To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless ...

Page 88: ...y turn off your VAIO computer and the wireless devices if any The WLAN standard includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of...

Page 89: ...802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11ac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Bef...

Page 90: ... to a Wi Fi access point before starting communications via Wi Fi Hint Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Once you connect your VAIO computer to the access point by entering the security key the access point will be registered in the computer You do not have to enter the security key for subsequent connections About a Security K...

Page 91: ...llowing networks or telephone lines high electric current to the port may cause damage overheating or fire Any network except 1000BASE T 100BASE TX 10BASE T type networks Public telephone subscriber line Private branch exchange PBX Home intercom speakerphone or business use telephone lines multi line business telephone Hint To connect your VAIO computer to the Internet using the Wi Fi R Wireless L...

Page 92: ...Refer to the specifications to find out about the configuration of the computer IEEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard IEEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g ...

Page 93: ...e charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wireless devices to Off Hint To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To disable all wireless functions turn on Airplane mode The wireless function s whose setting is on will...

Page 94: ...s point To stop the Wi Fi function abruptly turn off your VAIO computer and the wireless devices if any The WLAN standard includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable securi...

Page 95: ...es higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11ac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft standard Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO ...

Page 96: ...mputer cannot connect to a 5 GHz Wi Fi access point It may take some time to find and connect to a Wi Fi access point before starting communications via Wi Fi Hint Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Once you connect your VAIO computer to the access point by entering the security key the access point will be registered in the com...

Page 97: ... any device responds to the inquiry the two devices can connect with each other Communicating with Another BLUETOOTH R Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer For details on BLUETOOTH communication see About the BLUETOOTH R Function 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the low...

Page 98: ...e you perform authentication providing you enter the same passcode for both devices during the authentication process For details on the passcode of a BLUETOOTH device refer to the manual that came with the device If no BLUETOOTH passcode is entered for a certain time the connection process will be terminated for security In this case try again For details on the operations open Windows Help and S...

Page 99: ...continuous transfer due to limitations of the BLUETOOTH standard and electromagnetic interference in the environment Connecting multiple BLUETOOTH devices to your VAIO computer may cause channel congestion resulting in poor device performance This is normal with BLUETOOTH technology and does not indicate a malfunction Video and audio may not be synchronized if you play videos on your VAIO computer...

Page 100: ...t the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected to the port When the USB charging settings are enabled you cannot use the remote wake up function on the USB device connected to the USB port that supports U...

Page 101: ...dard and or USB 3 0 standard USB ports that are compliant with the USB 3 0 standard are identifiable by their blue color In addition to the USB 2 0 standard transfer modes the USB 3 0 standard specifies the following transfer mode SuperSpeed Transfer rate of 5 Gbps Connecting the Wireless Mouse If you cannot use the wireless mouse supplied with your VAIO computer it is likely that wireless connect...

Page 102: ...ess than 33 ft 10 m If you use the wireless mouse too close to your VAIO computer within 4 inches 10 cm wireless communication may be affected and mouse operation may become unstable We recommend that you use the wireless mouse at least 6 inches 15 cm away from metal objects and your VAIO computer Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local acc...

Page 103: ...such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note Disconnect all devices from your VAIO com...

Page 104: ... Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Select the Store tile to open it 2 Select Updates in the...

Page 105: ...utomatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update Hint You can also start VAIO Update from VAIO Care Desktop About the ASSIST Button Press th...

Page 106: ... VAIO computer is not connected to the Internet you cannot obtain the latest updates on email Social Networking Services SNSs etc Your VAIO computer may become warm during Sleep mode Even when your VAIO computer is in Sleep mode the disc drive indicator light may blink The cooling fan may run during Sleep mode Selecting a Power Plan Power management helps you set up power plans to suit your requir...

Page 107: ... VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the Power button Note If you press and hold down the Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data By default your VAIO computer automatically enters Hibernat...

Page 108: ...sure to touch the screen only with your finger The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait ...

Page 109: ...d drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired...

Page 110: ...the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Changing the LCD Brightness You can adjust the LCD brightness 1 Press the Fn F5 keys or Fn F6 keys To decrease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep ...

Page 111: ...ons may not be available depending on the model or the HDMI connected device The function to adjust the screen resolution may be disabled depending on the selected resolution Notes on the LCD screen Read the following precautions for correct use of the LCD screen The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or gr...

Page 112: ...le if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting options vary depending on the number of the connected e...

Page 113: ...I cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO computer is displayed on the TV Note The shape of the HDMI output port varies depending on the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer If a...

Page 114: ... on an external display such as a TV connected to the computer with an HDMI cable not supplied 1 Connect your VAIO computer to an HDMI equipped TV with an HDMI cable See Connecting a TV with an HDMI Input Port for more information 2 Turn on the TV 3 Start VAIO Control Center and select Image Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 4 Select Details in Exte...

Page 115: ... Changing the Sound Output Device Hint The HDMI output port on your VAIO computer is compliant with the High bandwidth Digital Content Protection HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to view a wide variety of copyright protected and high quality content Connecting a High Quality Digital S...

Page 116: ...computer sound from If there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and bit depth for ...

Page 117: ...e The residual image disappears after a while You can use a screen saver to prevent residual images Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays For example if you have an external display connected to the monitor port the computer screen and the external display can function as a single desktop 1 Rig...

Page 118: ... an HDMI cable not supplied Refer to the manual that came with your TV for more information on installation and use 1 Plug the power cord of your TV into an AC outlet and turn it on 2 Connect one end of an HDMI cable to the HDMI output port Parts and Controls on the Sides on your VAIO computer and the other end to the TV 3 Set the TV input to the external input The screen image of your VAIO comput...

Page 119: ...oot the computer or cannot be used with the computer If an AC adapter is supplied with the external device be sure to connect it to an AC power source in advance Using Automatic Sound Field Adjustment to Optimize the Sound Field Automatic Sound Field Adjustment automatically optimizes the sound field according to the angle of your VAIO computer 1 Start VAIO Control Center and select Sound Quality ...

Page 120: ...ider Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection 1 Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device 2 Change the device for s...

Page 121: ... OK Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Playback tab 4 Ensure there is a check mark next to the icon of the device you intend to output computer ...

Page 122: ... the sound field according to the angle of your VAIO computer 1 Start VAIO Control Center and select Sound Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable the Automatic Sound Field Adjustment setting Note This function works only when the ClearAudio mode is enabled Sound interruptions may occur during the optimization process after you change the angle o...

Page 123: ...ches your audio source Hint You can also adjust the sound effects to suit your preferences in Details under Sound Effects Adjusting the Microphone Volume You can adjust the volume level of the microphone 1 Open Control Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Sound 3 Select the Recording tab 4 Double click the microphone icon 5 Select the Levels ...

Page 124: ...ss the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example ...

Page 125: ...of Your VAIO Computer for more information The built in camera indicator light is on while the built in camera is in use Front Back Hint The apps installed on your VAIO computer vary depending on the computer s configurations Some apps may not support all the resolution settings of the built in camera Using the Antivirus App for Your VAIO Computer Built in camera 1 Built in camera indicator 2 Buil...

Page 126: ...dure may be different from the above depending on the version of the app installed on your VAIO computer In such a case follow the on screen instructions Hint To start the antivirus app see Searching Starting Apps Settings or Files Refer to the help file included with your app for more information Creating Changing Removing Your Windows Password Setting a Windows password allows you to protect you...

Page 127: ...r User password for users without administrative rights Allows standard users to change some of the BIOS setup options as well as to start your VAIO computer To set the user password you must first set the machine password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS...

Page 128: ...t corner 3 Select Users in the left pane of the PC settings screen 4 Select Switch to a Microsoft account 5 Follow the on screen instructions Hint To switch to a local account select Switch to a local account in step 4 instead of Switch to a Microsoft account If you forget your Microsoft account password contact Microsoft support services Removing the Power on Password If power on password input f...

Page 129: ...tton while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer If an AC adapter is...

Page 130: ...s the or key to select the Exit tab select Exit Setup and then press the Enter key 7 At the confirmation prompt press the Enter key Note Be sure to write down the password to avoid forgetting it If you forget the password you cannot boot up your VAIO computer You can reset the user password at the BIOS setup screen by entering the machine password If you forget the machine password the password mu...

Page 131: ...etup and then press the Enter key At the confirmation prompt press the Enter key Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Note To perform the update settings below your VAIO computer must be connected to the Internet Windows Update Windows Update enables you to make your VAIO computer more...

Page 132: ...while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start Alternatively open the charms select ...

Page 133: ...ep the touch screen clean for good touch sensitivity Dirt may cause damage or a malfunction When you touch your VAIO computer with an NFC One touch functions supported device the touch screen may respond to the touch This does not indicate a malfunction Enlarging the Text Size DPI Touch screen equipped models Changing the DPI to enlarge the text and icon size enables you to operate the touch scree...

Page 134: ...onse to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen Depending on the point you touch you can display various menus To scroll Touch and slide a scrollable area of a window such as an Internet Explorer window You can also drag the slider on the vertical scroll bar of th...

Page 135: ...rnet Windows Update Windows Update enables you to make your VAIO computer more stable 1 Open the charms and select the Search charm See Opening the Charms to open the charms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates...

Page 136: ...l Panel You can open Control Panel by following these steps 1 Open the charms and select the Search charm See Opening the Charms to open the charms 2 Select Apps 3 Enter Control Panel in the search box 4 Select Control Panel Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on To activate Sleep mode 1 Open t...

Page 137: ... certain period of inactivity while running on AC power The operations below also place your VAIO computer into Sleep mode Press the Power button with the default setting Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external de...

Page 138: ...s the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer While the computer is on the ASSIST button starts VAIO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example w...

Page 139: ...puter includes a solid state drive SSD you might want to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive You need Recovery Media to remove the data for system recovery or to recover the computer after you remove the data Note that removing recovery content makes it impossible to use the refresh function ...

Page 140: ...al discs into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 4 Select Troubleshoot and VAIO ...

Page 141: ...llowing apps VAIO Care Creating Recovery Media Checking your computer hardware VAIO Care Rescue Mode VAIO recovery solutions Recovering your VAIO computer Rescuing backing up your data Erasing all the data on your built in storage device Windows Recovery Environment Windows RE Refresh Hint Refer to the help file included with VAIO Care and VAIO Care Rescue Mode VAIO recovery solutions for more inf...

Page 142: ...ut the USB ports that are compliant with only the USB 2 0 standard be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3 0 standard 1 Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update 2 If you create Recovery Media optical discs on the model without a built in optical disc drive connect an external opt...

Page 143: ...ce on your C drive more than double capacity of media you use Depending on your model you cannot create Recovery Media even at the time of purchase due to the shortage of free space regardless if the optical disc drive supports Blu ray Disc or Double Dual Layer DVD media Refer to the help file included with VAIO Care before using a USB flash drive as Recovery Media Checking the Volume of the Recov...

Page 144: ...rk properly on your VAIO computer if such options are used Installing apps to modify partition sizes may disable recovery or Recovery Media creation To avoid this create the Recovery Media immediately after your VAIO computer is ready for use See Creating Recovery Media for more information Refreshing Your VAIO Computer If your VAIO computer has become unstable it is recommended that you use the r...

Page 145: ...after you refresh your VAIO computer Refer to the help file included with the app you are using for instructions Hint The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase will be erased Recovering from the Recovery Area You can recover your VAIO computer from the recovery area on the built in storage...

Page 146: ...ation your VAIO computer automatically turns off Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appe...

Page 147: ...a 5 Follow the on screen instructions Hint If the display language selection window appears in step 3 select your desired language then OK Alternatively you can start VAIO Care Rescue Mode VAIO recovery solutions with Recovery Media See Recovering from Recovery Media for more information It is recommended that you select an external hard disk drive as a location to save rescued files if you select...

Page 148: ...ng Your Data with VAIO Data Restore Tool for more information If an external hard disk drive or optical disc drive does not support the USB connection you need to install a driver Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Typically restore points are created automatically for exampl...

Page 149: ...e built in storage device and saves it to another location Due to unexpected events or computer viruses you might lose various data stored on your built in storage device To restore the lost data its backup copy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature open Control Pa...

Page 150: ... Select Apps and enter VAIO Data Restore Tool in the search box 3 Select VAIO Data Restore Tool The VAIO Data Restore Tool window appears 4 Select Next If the User Account Control window appears select Yes 5 Follow the on screen instructions Note To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to impor...

Page 151: ... the charms see Opening the Charms Creating Partitions This topic describes how to create partitions Note If you reduce the volume of the C drive partition you may not create Recovery Media or complete the recovery process successfully because the free space on the built in storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk parti...

Page 152: ...te that removing recovery content makes it impossible to use the refresh function If you use Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it i...

Page 153: ...n storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink ...

Page 154: ... When do I have to perform recovery or refresh If your VAIO computer has become unstable If your VAIO computer has been infected with a computer virus If your VAIO computer is experiencing problems which cannot be solved through troubleshooting If you have formatted the C drive by mistake Which apps should I use to recover or refresh my VAIO computer or create Recovery Media Use the following apps...

Page 155: ...IO Care Rescue Mode screen appears 2 Select Start troubleshooting recovery Follow the on screen instructions until the Choose an option screen appears 3 Select Troubleshoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer However some app settings or f...

Page 156: ...puter running at an optimum level Conduct regular performance checks and tune ups Find support information the support website URL and the contact information Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more ...

Page 157: ...onnected to the Internet 2 Perform any of these operations according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions Note The actual procedure may be...

Page 158: ...IO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer There are two types of passwords Set the machine password first Machine password for administrators Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start your VAIO computer User password for users withou...

Page 159: ...t for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password ...

Page 160: ...ord enter the current password and a new password The password can be set up to 32 alphanumeric characters long including spaces and it is case sensitive 5 Press the or key to select Password when Power On press the Enter key and select Enabled 6 Press the or key to select the Exit tab select Exit Setup and then press the Enter key 7 At the confirmation prompt press the Enter key Note Be sure to w...

Page 161: ... button and search for appropriate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in...

Page 162: ... may vary depending on operating conditions 1 Plug your VAIO computer into an AC outlet See Connecting a Power Source Hint The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack Open the desktop and select the battery icon such as on battery or plugged in in the desktop notification area to check the built in...

Page 163: ... close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off Note An improper shutdown may cause ...

Page 164: ...elect the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep If your VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the Power button Note If you press and hold down the Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically...

Page 165: ...rt Connect Technology settings screen appears 4 Enable disable the setting in Keep Data Fresh Hint If apps are running when your VAIO computer enters Sleep mode you can obtain the latest updates on the running apps during Sleep mode Changing the Low Battery Hibernation Settings You can change the Low Battery Hibernation settings in VAIO Control Center Low Battery Hibernation is enabled by default ...

Page 166: ...If the battery life has become short replace the battery pack with a new one specified by Sony Refer to the help file for more information on battery charge status and capacity decrease 1 Start VAIO Control Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details in Battery or Battery Care Function Detailed battery pack informa...

Page 167: ...ccording to conditions Lit in orange The battery pack is charging Turns off when charging is completed Blinks in orange The battery pack is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack Removable battery pac...

Page 168: ...efore the computer enters Sleep mode If your VAIO computer is equipped with the power indicator it blinks slowly in orange during Sleep mode When the battery pack runs out of power during Sleep mode the charge indicator light blinks If the computer is equipped with the power indicator it blinks along with the charge indicator About Sleep Mode Sleep mode enables you to take a break and retain the c...

Page 169: ... on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a while before using the touch screen Keep the touch screen clean for good touch sensitivity ...

Page 170: ... tapping its icon To drag Put a finger on the desired point on the touch screen and slide the finger You can move a file or change the window size with this motion To drag and drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with ...

Page 171: ...are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Adjusting the Angle of Your VAIO Computer Choose which angle to position your computer Adjust the angle by holding the top of the screen The angle of your VAIO computer can be adjusted from approximately 15 to 90 degrees ...

Page 172: ... appears automatically when you touch a text field Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action For example to adjust the LCD brightness Fn F5 Press and hold down the Fn key then press the F5 key Some keyboard functions can only be used while Windows is running Fn F5 F6 Press the button repeatedly to ...

Page 173: ...ement battery If you do not intend to use the keyboard for a while set the power switch of the keyboard to OFF If you do not intend to use the keyboard for an extended period of time remove its AA battery When the battery power becomes low replace with a new AA battery promptly Keeping a depleted battery in the keyboard may cause battery leakage Since the keyboard cannot be used with a commerciall...

Page 174: ... check if the keyboard is in the Caps Lock state 1 Check if the Caps lock indicator light is on To check if the keyboard is in the Num Lock Scroll Lock state 1 Check if the Num lock icon or Scroll lock icon in the notification area is green Hint To make the Num lock icon and Scroll lock icon always visible in the notification area of the desktop select in the notification area select Customize and...

Page 175: ...ound the built in camera as it may cause poor quality images Do not let direct sunlight enter the lens of the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Built in camera 1 Built i...

Page 176: ...harging setting 3 Connect a USB device to the USB port with the mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power ...

Page 177: ...USB devices connected avoid exposing the USB ports to shock or impact Do not put your VAIO computer in a bag or carrying case with USB devices connected Hint The USB ports on your VAIO computer are compliant with the USB 2 0 standard and or USB 3 0 standard USB ports that are compliant with the USB 3 0 standard are identifiable by their blue color In addition to the USB 2 0 standard transfer modes...

Page 178: ...e played back by authenticated devices only Note Your VAIO computer supports only Duo size Memory Stick and does not support standard size Memory Stick Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Your VAIO computer has been tested and...

Page 179: ...orce Memory Stick into the slot if you cannot insert it smoothly The Memory Stick icon will not appear in the Computer window until you insert Memory Stick into the slot Hint To open the Computer window see Searching Starting Apps Settings or Files The Memory Stick slot on your computer also works as an SD memory card slot When you insert Memory Stick into the slot for the first time you may be pr...

Page 180: ...l be deleted when you format it Refer to the manual that came with the device for more information Do not insert foreign objects into the Memory Stick slot The Memory Stick slot can be used for reading writing supported Memory Stick only and cannot be used for other purposes Notes on Using Memory Stick Duo When using Memory Stick Duo do not use a fine tipped pen to write on the label adhered to Me...

Page 181: ...ow the on screen instructions Hint The Memory Stick slot on your computer also works as an SD memory card slot It may take time to format Memory Stick depending on the media type Removing Memory Stick This topic explains how to remove Memory Stick 1 Locate the Memory Stick slot 2 Open Computer To open Computer see Searching Starting Apps Settings or Files 3 Right click the Memory Stick icon and se...

Page 182: ...to the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory card icon will not appear in the Computer window until you insert the card into the slot Hint To open the Computer window see Searching Starting Apps Settings or Files The SD slot on your computer also works as a Memory Stick slot When you insert the SD memory ca...

Page 183: ...data in the SD memory card will be deleted when you format it Refer to the manual that came with the device for more information Do not insert foreign objects into the SD memory card slot The SD memory card slot can be used for reading writing supported memory cards only and cannot be used for other purposes SD memory cards up to 2 GB SDHC memory cards up to 32 GB and SDXC memory cards up to 128 G...

Page 184: ...you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint Some models may have D drive as the factory default setting Checking the Remaining Battery Power of the Mouse The remaining battery power of the mouse can be checked by the status light 1 Check the status ligh...

Page 185: ...power becomes low replace with the battery promptly Keeping a depleted battery in the mouse may cause battery leakage Since the mouse cannot be used with a commercially available rechargeable battery use a non rechargeable AA battery If you use a rechargeable battery battery leakage may occur resulting in a malfunction Do not recharge a dry cell AA battery Refer to the supplied safety information ...

Page 186: ...ction About the Touch Screen Touch screen equipped models The touch screen enables direct interaction with your VAIO computer using your finger s You can perform various gestures on the touch screen Your VAIO computer supports multi touch input Note Your VAIO computer is equipped with a capacitive touch screen When using it note the following characteristics of the capacitive touch screen The touc...

Page 187: ...move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen Depending on the point you touch you can displ...

Page 188: ...f the C drive partition you may not create Recovery Media or complete the recovery process successfully because the free space on the built in storage device is not sufficient 1 Open Control Panel select System and Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Y...

Page 189: ...setting Disabling NFC One touch functions NFC supported models You can disable NFC One touch functions by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the NFC setting under Wireless devices to Off Hint To use ...

Page 190: ...d to change the device settings depending on the NFC One touch functions supported device you use For detailed information refer to the manual that came with your device Notes on NFC One touch functions NFC supported models Before using the NFC One touch functions read the following precautions for correct use In some countries or regions using NFC One touch functions may be restricted by local re...

Page 191: ...nsaved data follow these steps to shut down your VAIO computer 1 Save your data and close all running apps 2 Turn off any peripherals connected to your VAIO computer 3 Open the charms and then select the Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indic...

Page 192: ...VAIO computer is equipped with the power indicator it turns off when the computer enters Sleep mode with the default setting To return to Normal mode 1 Press the Power button Note If you press and hold down the Power button for more than 4 or 10 seconds your VAIO computer will turn off automatically Doing this will erase all unsaved data By default your VAIO computer automatically enters Hibernate...

Page 193: ...ut your VAIO computer s configuration To find out about the configuration of your VAIO computer visit the Sony online support website See About Online Support Website for more information Some features options and supplied items may not be available on your VAIO computer Features Available features vary depending on the model or options you selected Not all features described in this manual are av...

Page 194: ... of each page Printed documentation Quick Start Guide An overview of how to set up and get started with your VAIO computer Recovery Backup and Troubleshooting Guide Information on how to recover and back up your VAIO computer as well as troubleshooting information Safety Regulations Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology Other refe...

Page 195: ...a result of the computer failure or repair undertaken to the computer Sony Corporation will not restore recover or replicate the recorded contents made to the computer external recording media or recording devices under any circumstances Features and specifications are subject to change without notice Checking Supplied Items Check all items packed with the product before use Wireless keyboard Wire...

Page 196: ...ironment This topic describes where to or not to place your VAIO computer and ergonomic instructions Where to place your VAIO computer When placing your VAIO computer ensure that You have easy access to a power source and necessary ports You leave enough space around the computer The computer is placed on a flat surface that is wide enough and you can face the computer screen as you operate it You...

Page 197: ...the best position Make sure the computer screen is at or slightly below eye level when you are sitting in front of your VAIO computer Adjust the brightness level of the display as well You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position Lighting Choose a location where windows and lights do not cause glare and reflec...

Page 198: ... VAIO computer read the following precautions for the correct cleaning procedure When cleaning your VAIO computer Turn off your VAIO computer and unplug the AC adapter before cleaning the computer Use a soft dry cloth to wipe debris and dust off your VAIO computer Be sure to use a soft dry cloth when cleaning your VAIO computer If the computer is badly soiled fog the surface of the computer with y...

Page 199: ...TOOTH word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners Power2Go is trademark of CyberLink Inc PowerDVD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademarks of NVIDIA Corporation in the United States an...

Page 200: ...ect to the terms and conditions of license agreements enclosed with this product About the International ENERGY STAR R Program The following information is applicable to ENERGY STAR qualified products only As an ENERGY STAR Partner Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency The International ENERGY STAR Office Equipment Program is an international progra...

Page 201: ...ontact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull the cord itself Do not use cut or damaged connection cables Unplug your VAIO computer from the AC outlet if you are not planning to use the computer for an extended period of time Mouse Do not l...

Page 202: ...Computer in Optimum Condition VAIO Care for more information When you contact VAIO support you may be asked for the serial number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom on the back panel of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number ...

Page 203: ...rms 2 Select Settings and enter Windows Update in the search box 3 Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Set...

Page 204: ...IO support you may be asked for the serial number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom on the back panel of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other w...

Page 205: ...ur VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Note To perform the update settings below your VAIO computer must be connected to the Internet Windows Updat...

Page 206: ...d due to a program error Disconnect all cables and peripheral devices such as the power cord and the USB device and push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip Wait about five minutes and then put all cables and devices back in place and turn on the computer again Before using your VAIO computer for the first time you need to conn...

Page 207: ...essage indicating the settings are being saved or the computer is shutting down displayed follow these procedures in order Press the Enter key Wait for a while If the problem persists press the Ctrl Alt Delete keys Wait for a while If you still cannot turn off your VAIO computer even after you follow all the above procedures in this topic perform the following operations Note that performing these...

Page 208: ...ce and your VAIO computer from the network if any Press and hold down the Power button for more than 4 or 10 seconds and make sure the power indicator light is off Then turn on your VAIO computer again If the problem persists reset the battery pack Press and hold down the Power button for more than 4 or 10 seconds and make sure the power indicator light is off Disconnect all cables connected to yo...

Page 209: ...heck the battery care function settings Start VAIO Control Center and check the settings in the Power and Battery window To start VAIO Control Center see Searching Starting Apps Settings or Files If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced Why is my VAIO computer runn...

Page 210: ...les and peripheral devices such as the power cord and the USB device and wait about five minutes Then put them back in place and turn on the computer again What should I do if my computer screen flickers or fades to white Intel graphics accelerator installed models Depending on the model you purchased the computer screen may flicker or fade to white when the power saving function is enabled and th...

Page 211: ...LCD brightness of your VAIO computer See Changing the LCD Brightness for more information To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display What should I do if no image is displayed on my external display or TV screen Press and hold down the Windows key and press the P key several times to select you...

Page 212: ...red on the memory card copy it to the built in storage device and then play the copied video If the CPU and cooling fan settings are configurable with VAIO Control Center changing the settings may improve the performance To start VAIO Control Center see Searching Starting Apps Settings or Files What should I do if no image is displayed on my TV screen or external display connected to the HDMI outp...

Page 213: ...f or minimized See Adjusting the Volume in Windows for more information When the volume is turned off select Deactivate muting to turn on the volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer See Connecting External Speakers Headphones Head...

Page 214: ... Support What should I do if I cannot enter certain characters with my keyboard If you cannot enter numbers on the numeric keypad check if the Num lock icon in the desktop notification area is green or gray When the icon is grayed out the numeric keypad works as the directional arrow keys and the Home Page Up Page Down and End keys Press the Num Lk key to change the Num lock icon to green before e...

Page 215: ...ch as brightness or power frequencies to eliminate flicker noise Why are captured images poor in quality Images captured under fluorescent light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area See Notes on the Built in Camera for more information on how to clean the camera What should I do if capt...

Page 216: ...orarily overloaded depending on how many other devices are communicating via the access point Wait for a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes wit...

Page 217: ...ttings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your settings such as security keys before uninstalling How can I find...

Page 218: ...the following settings your VAIO computer may fail to connect to an access point or the connection may be unstable When the access point is set to refuse communication with a device whose SSID is set to ANY and the SSID of your VAIO computer or the access point is set to ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consul...

Page 219: ...ion process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select arrow in the desktop notification area right click the BLUETOOTH icon and select Open Settings to open the settings window Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected To open the desktop see Openin...

Page 220: ... be found or it may not be able to communicate with your VAIO computer What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area Make sure the BLUETOOTH function is enabled Open the charms and select the Settings charm Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting un...

Page 221: ...assword you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center What should I do if I cannot charge the device connected to the USB port th...

Page 222: ...e the mouse sensor will react and the battery charge will become low quickly If you do not intend to use the mouse for a while set the power switch of the mouse to OFF If you do not intend to use the mouse for an extended period of time remove its AA battery What should I do if the mouse pointer jumps or moves slowly If the mouse pointer does not move as intended make sure the mouse is placed on a...

Page 223: ... seconds and then touch the computer with the device again Make sure that NFC One touch functions are enabled on the supported device You may need to change the device settings depending on the device you use For detailed information refer to the manual that came with your device Enable NFC One touch functions Open the charms and select the Settings charm Select Change PC settings in the lower rig...

Page 224: ... cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow Move your VAIO computer away from obstructions or closer to any access point you may be using Connection capability is affected by distance obstructions device configuration radio wave strength interference wall materials running apps etc If you are using ...

Page 225: ...the Wi Fi function Open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To open the charms see Opening the Charms To use the Wi Fi function on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the co...

Page 226: ...t You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information What should I do if I cannot connect my VAIO computer to an access point or the Internet See What should I do if I cannot use the Wi Fi R Wireless LAN function Make sure the access point is on Check the access point settings In the following settings your VAIO...

Page 227: ...TH R devices cannot connect to my VAIO computer See What should I do if I cannot find the BLUETOOTH R device I want to communicate with Make sure that the authentication pairing between the device and your VAIO computer has been properly performed Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before conne...

Page 228: ...tructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH function of the device you want to communicate with is enabled Refer to the manual that came with the device for more information If the device you want to communicate with is already communicating with another ...

Page 229: ...ot start Try the suggestions below Restore computer system files Use the restore point that you created before your VAIO computer becomes unstable See Restoring System Files Using the Restore Point when You cannot Start Windows for more information Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support...

Page 230: ...ot support the refresh function depending on the model you purchased If you have not yet created Recovery Media create the Recovery Media See Creating Recovery Media Be sure to make a backup copy of your valuable data before recovering your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for more information Note Recovering your VAIO computer will delete all the da...

Page 231: ...t the power on password to start my VAIO computer If you forget the password Setting Changing the Power on Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an author...

Page 232: ...et to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information Make sure your printer is connected to your network LAN If the printer is directly connected to the network LAN make sure a router or a hub is on If the printer is connected to a printer server make sure an error message is not displayed on the printer server Make sure your app is w...

Page 233: ...rely made Make sure the status of your printer is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information Make sure your printer is connected to your network LAN If th...

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