SOLZAIMA EARTH 9KW, Instruction Manual

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12. Alarm / Failure / Recommendation List
Table 2 - List of alarms
Important notice: when triggered, all the alarms above cause the machine to
shutdown. The alarm must be reset and the unit restarted. To reset the unit, press the
“On/Off” button for 10 seconds until the alarm sounds .
Alarm Code Troubleshooting
Ignition failure A01 Maximum time 2400 s - the worm drive channel is empty - restart the unit
- resistance burnt
– replace resistance
- burning basket incorrectly installed
- Locked worm - unlock
- Smoke temperature ñ exceeded the value
defined in the captivation
No flame or insufficient
quantity of pellets A02 Temperature under :
- 40 °C (Air Version)
- 43 °C (Douro 24 kW);
- 50 ºC (Douro 17 kW) - Pellet reservoir is empty
Pellet drum temperature
is too high A03 110 °C - the fan is not working
– call for assistance
- faulty thermostat - call for assistance
- faulty ventilation of the unit
Fume temperature is too
high A04 Over 230 °C (Air
version);
Over 260 °C (Water
version)
- the fan is not working or is working at a low
speed - increase level to the maximum (if the
problem persists, call for assistance)
- Insufficient extraction
- Excess pellets - Faulty smoke sensor
Pressure regulator alarm A05 Door open, draught too
low or extractor fault for
60 sec
- close the door and clear the error message on
the faulty pressure switch
- obstruction of the exhaust pipe or faulty extractor
Air mass sensor A06 40 lpm Delta for 3600 s - Piping with insufficient draft or obstructed tubing
The door is open A07 Door open for 60
seconds
- close the door - clear the error message
- Faulty air mass sensor
Fume extractor failure A08
Connection failure
- check connection
- Check that the fan is not blocked
Fume probe failure A09
Connection failure
- check connection
Pellet resistor failure A10
Connection failure
- check connection
- Faulty resistance
Worm drive failure A11
Connection failure
- check connection
- Failed worm motor
Pellet level sensor alarm A15 - check connection
Water pressure out of
operating range * A16 - check connection
- Check pressure in the hydraulic circuit
- Adjust pressure (1 bar) in the hydraulic circuit
(working range 0.5 to 2.8 bar)
Excess water
temperature * A18 - check connection
- Check that the pump is working
- Bleed hydraulic circuit
- Check that the heat sinks are open