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3.14 The Warranty is valid for the Products and equipment sold by SOLZAIMA S.A. only
and exclusively within the geographic area and territory in the country where the
Product was sold by SOLZAIMA S.A..
4. Circumstances not covered by the Warranty
The following items are excluded from the Warranty coverage. The Buyer is responsible
for the total repair cost of:
4.1. Maintenance operations, Product adjustments, start-up procedures, cleaning,
clearing errors or anomalies not related to faulty components and battery replacement;
4.2. Components in direct contact with fire, namely: vermiculite brackets, deflecting or
protection plates, vermiculite, rope gaskets, burners, ash drawers, wood collectors,
smoke dampers, ash grates that will wear in compliance with its handling conditions.
Paint degradation, as well as corrosion caused by paint degradation, due to fuel
overload, open drawer usage or excessive extraction from the installation chimney.
For units operating on pellets, the lighting resistors are wearing parts, and for that
reason their warranty is limited to 6 months. Glass break due to improper handling or
any other reason not related to any fault in the product;
4.3. Components considered wearing parts, namely bearings and brass bearings;
4.4. Faulty components which are external to the Product and may affect its proper
operation, as well as material damages or others (e.g. roof tiles, roofs, waterproofed
coverings, piping, or personal damages) due to inadequate handling of materials during
the installation, non-
compliance with the product’s installation rules, non
-compliance
with the applicable laws or non-compliance with the rules of the trade, namely the use
of piping suited for the usage temperature and the use of expansion vessels, non-
return valves, safety valves, anti-condensation valves, etc.;
4.5. Products whose operation has been affected by failures or deficiencies of external
components or by faulty sizing;
4.6. Defects caused by using as replacement parts accessories other than those
specified by SOLZAIMA S.A.;
Summary of Contents for EARTH 9KW
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