SMART LightRaise 60wi, User Manual

Page: 65 / 108

C H A P T E R 7
Troubleshooting your interactive projector
57 smarttech.com/kb/170295
Power
light Service
light Projected
image Status and related troubleshooting
Off Flashing
red None The projector’s operating temperature has been
exceeded.
See The “Projector Overheated,” “Fan Failure” or “Color
Wheel Failure” message appears section in
Troubleshooting projector errors on page 67.
Off Solid
red None There’s an issue with the projector’s fan or color wheel.
See The “Projector Overheated,” “Fan Failure” or “Color
Wheel Failure” message appears section in
Troubleshooting projector errors on page 67.
Off Off None The projector power cable isn’t properly connected.
OR
There’s an issue with the mains power supply (for
example, the circuit breaker is off).
Determining touch status
The TDM has one tri-colored status light. Use the table below to determine the
status of the TDM.
TDM
status
light Touch
interaction Status and related troubleshooting
Normal operating states
Solid
green Full control The Touch USB is connected, and SMART Product Drivers is running.
Flashing
green Full control The Touch USB is connected, and the default operating system drivers
are running. You might have single touch only, depending on your
operating system.
N O T E
If you install SMART Product Drivers, you have full multitouch
interactivity. You can also use the
Connection Wizard to check the
status of your projector connection and to troubleshoot your projector
(see
Troubleshooting your SMART product with the Connection Wizard
on page 60).