Smart Technologies SMART Sync 2010, User Manual

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6. Optionally, type the size of chunks in kilobytes for TCP traffic in the TCP chunk
size box.
I M P O R T A N T
Increasing the chunk size while reducing the milliseconds per chunk
increases the rate that SMART Sync attempts to send TCP traffic. If you
are having trouble with Collaboration file transfer or the Observe function,
consider increasing the milliseconds per chunk to improve reliability (at the
cost of performance). The default values in the TCP delay and TCP chunk
size boxes are sufficient for most network conditions and you should only
change them with the guidance of SMART Support.
To set screen capture
preferences
1. Select Options > Preferences .
The Preferences dialog box appears.
2. Click the Advanced tab.
3. Optionally, select the Use Redraw Hooks DLL check box. This option improves
SMART Sync’s screen capture performance.
4. Optionally, select the Use Mirror Driver check box. This option improves
SMART Sync’s screen capture performance.
I M P O R T A N T
If you experience capture problems, clear the Use Mirror Driver check
box, as it is not suitable for all systems. If you continue to experience
capture problems, clear the Use Redraw Hooks DLL check box, as this
option does not work well with some special applications. Disabling these
options increases the time required to capture screen images but does not
affect any other aspect of SMART Sync.
5. Optionally, select the Hide desktop background check box. If you select this
option, the desktop background isn’t included when you observe, control or
broadcast a student’s desktop.
6. Optionally, select the Hide window content while dragging and resizing
check box.
7. Click OK .
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