www.silverlinetools.com
7
Steam Cleaning System
265438
Terms & Conditions
Silverline Tools Guarantee
This Silverline product comes with a 3 year
guarantee
Register this product at silverlinetools.com within 30 days of purchase
in order to qualify for the 3 year guarantee. Guarantee period begins
according to the date of purchase on your sales receipt.
Registering your purchase
Registration is made at silverlinetools.com by selecting the Guarantee
Registration button. You will need to enter:-
• Your personal details
• Details of the product and purchase information
Once this information is entered your guarantee certificate will be created
in PDF format for you to print out and keep with your purchase.
Guarantee period becomes effective from the date of retail purchase as
detailed on your sales receipt.
PLEASE KEEP YOUR SALES RECEIPT
If this product develops a fault within 30 days of purchase, return it to the
stockist where it was purchased, with your receipt, stating details of the
fault. You will receive a replacement or refund.
If this product develops a fault after the 30 day period, return it to:
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, UK
The guarantee claim must be submitted during the guarantee period.
You must provide the original sales receipt indicating the purchase date,
your name, address and place of purchase before any work can be
carried out.
You must provide precise details of the fault requiring correction.
Claims made within the guarantee period will be verified by Silverline Tools
to establish if the deficiencies are related to material or manufacturing of
the product.
Carriage will not be refunded. Items for return must be in a suitably clean
and safe state for repair, and should be packaged carefully to prevent
damage or injury during transportation. We may reject unsuitable or
unsafe deliveries.
All work will be carried out by Silverline Tools or its authorized
repair agents.
The repair or replacement of the product will not extend the period
of guarantee
Defects recognised by us as being covered by the guarantee shall be
corrected by means of repair of the tool, free of charge (excluding carriage
charges) or by replacement with a tool in perfect working order.
Retained tools, or parts, for which a replacement has been issued, will
become the property of Silverline Tools.
The repair or replacement of your product under guarantee provides
benefits which are additional to and do not affect your statutory rights as
a consumer.
What is covered:
The repair of the product, if it can be verified to the satisfaction of Silverline
Tools that the deficiencies were due to faulty materials or workmanship
within the guarantee period.
If any part is no longer available or out of manufacture, Silverline Tools will
replace it with a functional replacement part.
Use of this product in the EU.
What is not covered:
Silverline Tools does not guarantee repairs required as a result of:
Normal wear and tear caused by use in accordance with the operating
instructions eg blades, brushes, belts, bulbs, batteries etc.
The replacement of any provided accessories drill bits, blades, sanding
sheets, cutting discs and other related items.
Accidental damage, faults caused by negligent use or care, misuse,
neglect, careless operation or handling of the product.
Use of the product for anything other than normal domestic purposes.
Change or modification of the product in any way.
Use of parts and accessories which are not genuine Silverline Tools
components.
Faulty installation (except installed by Silverline Tools).
Repairs or alterations carried out by parties other than Silverline Tools or its
authorized repair agents.
Claims other than the right to correction of faults on the tool named in
these guarantee conditions are not covered by the guarantee.
EC Declaration of Conformity
The undersigned:
Mr Darrell Morris
as authorised by:
Silverline Tools
Declares that the
Identification code:
265438
Description:
Steam Cleaning System
Conforms to the following Directives:
• Low Voltage Directive 2006/95/EC
• Electromagnetic Compatibility Directive 2004/108/EC
• ROHS Directive 2011/65/EU
• EN 60335-2-54:2008
• EN 60335-1:2002+A11:2004+A1:2004+A12:2006+A2:2006+A13:2008
+A14:2010+A15:2011
• EN 62233:2008
• EN55014-1:2006+A1:2009+A2:2011
• EN55014-2:1997+A1:2001+A2:2008
• EN61000-3-2:2006+A1:2009+A2:2009
• EN61000-3-3:2008
Notified body:
Eurofins Product Testing Service, Shanghai, China
The technical documentation is kept by:
Silverline Tools
Date:
25/07/13
Signed by:
Director
Name and address of Manufacturer or Authorised representative:
Powerbox International Ltd, Boundary Way, Lufton Trading Estate, Yeovil,
Somerset, BA22 8HZ United Kingdom
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