Samsung MG23H3115G Series, Owner'S Instructions & Cooking Manual

Page: 114 / 120

English - 34
Problem Cause Action
Heating including
the Warm function
does not work
properly. The oven may not work,
too much food is being
cooked, or improper
cookware is being used. Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
The thaw function
does not work. Too much food is being
cooked. Reduce the amount
of food and start the
function again.
The interior light
is dim or does not
turn on. The door has been left
open for a long time. The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the
Cancel button.
The interior light is
covered by foreign
matter. Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking. If the Auto Cook function
is being used, this
beeping sound means it’s
time to turn over the food
during thawing. After turning over the
food, press the
Start
button again to restart
operation.
The oven is not
level. The oven is installed on
an uneven surface. Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking. Metal containers are used
during the oven/thawing
functions. Do not use metal
containers.
Problem Cause Action
The power turns off
during operation. The oven has been
cooking for an extended
period of time. After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working. Listen for the sound of
the cooling fan.
Trying to operate the
oven without food inside. Put food in the oven.
There is not sufficient
ventilation space for the
oven. There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Several power plugs are
being used in the same
socket. Designate only one socket
to be used for the oven.
There is a popping
sound during
operation, and the
oven doesn’t work. Cooking sealed food or
using a container with a
lid may causes popping
sounds. Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven exterior
is too hot during
operation. There is not sufficient
ventilation space for the
oven. There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Objects are on top of the
oven. Remove all objects on the
top of the oven.
The door cannot be
opened properly. Food residue is stuck
between the door and
oven interior. Clean the oven and then
open the door.
MG23H3115NK_SM_DE68-04486A-01_MS+ZH+EN.indb 34 2019-09-10 2:34:44