- 111 -
MF 5990dn - Agoris M943dn
14 -
Troubleshooting
Internet codes
Network codes
Code
Meaning
Reason / Solution
40
No provider response
Modem cannot connect to the service provider.
If the error is systematic, check the call number for the service
provider and possibly the machine's prefix.
41
42
Cannot connect to service
provider
The service provider has refused the connection, the service is
momentarily unavailable.
If the error is systematic, check the internet connection
parameters.
43
Cannot connect to SMTP
server
Cannot connect to outgoing SMTP server, the service is
momentarily unavailable.
If the error is systematic, check the internet connection and
server parameters.
44
Cannot connect to POP3
server
Cannot connect to incoming POP3 server, the service is
momentarily unavailable.
If the error is systematic, check the internet connection and
server parameters.
45
Disconnection from
provider
The service is momentarily unavailable. Try again later.
46
SMTP server
disconnection
Disconnection from the outgoing SMTP server, the service is
momentarily unavailable. Try again later.
47
POP3 server disconnection
Disconnection from the incoming POP3 server, the service is
momentarily unavailable. Try again later.
48
Internet disconnection
The service is momentarily unavailable. Try again later.
49
Internet connection
impossible
Check the call number and possibly the machine prefix.
Check the internet parameters.
Code
Meaning
Reason / Solution
50
Disk protected or file
already exists
The file could not be archived, either because the directory is
write protected, or because a file with the same name already
exists in the directory.
51
Incorrect authentication
Incorrect "Login" and / or "Password"
52
Unsupported
authentication dialect or
method
Check that the authentication proposed by the Server is NTLM.
53
Invalid password or
directory unknown
Incorrect "Password" and / or "Directory" parameters
