MF 5990dn - Agoris M943dn
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14 -
Troubleshooting
Creased printed
envelopes
Envelopes may be creased
depending on the type used.
Open the cover of the duplex module by lifting the latch.
Lift up the inner lever on the top left of the machine's
rear cover.
Open the rear cover.
Left up the levers to prevent creasing.
Once the envelope printing is complete, remember to
lower the levers again.
Fuzzy printing
The media used is damp.
Remove the loaded media and replace it with dry media.
The media used is not compatible
(format, thickness, type, etc.).
Only use compatible media supports (see
Recommendations for the paper [
140]).
Symptom
Possible cause
Solution