G A L A X Y N A S L X 5 C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E
204
Section 4 Troubleshooting Guide
4.0 Troubleshooting Guide
This section contains a list of common error messages and their meanings as well as corresponding
tips on how to resolve the underlying problem. If your error message is not listed here please contact
Galaxy NAS LX5 support and service team (see section “help” above). Our staff will help you find a
solution.
4.1 Error messages
Error: user already exists
There cannot be more than one user with the same name. You cannot create a user twice. Check your
spelling. Remember, user names are not case-sensitive. You can check existing user names by
expanding the tree diagram on the left.
Error: values are not valid
You have entered an invalid parameter. IP addresses have the form aaa.bbb.ccc.ddd: All four
parameters range between 0 and 255 and are always separated by periods.
Error: resource already exists
You cannot create more than one resource with the same name. You cannot create a resource twice.
Check your spelling. Remember that resource names are not case-sensitive. You can check existing
resource names by expanding the tree diagram to the left.
Error: passwords do not match
Make sure that you type the same password in each entry field. For safety reasons, the passwords are
not displayed. Type slowly. Check the status of the Shift, Caps Lock, Control, and Alt-keys.
Error: Galaxy NAS LX5 cannot import the user database from a Windows Server
2003 domain.
In this case the following setting within the local security guideline may solve this problem:
