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102

Chapter 7 Troubleshooting

7-2 Troubleshooting (Operation)

The USB cable came loose during engraving.

If the machine succeeded in receiving all the engraving data,
the engraving is carried out to the end of the operation. If the
machine did not receive all the engraving data, engraving is
carried out for the portion received, and then the cutter rises
and stops at a location away from the workpiece. The message
[Command Not Recognized] may be displayed at this time. If
this happens, switch off the power and redo the operation from
the beginning



P. 40, “Starting and Quitting,” p. 104, “ Responding to an Error Mes-

sage”

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Summary of Contents for EGX-350

Page 1: ...d DG Corp is prohibited The contents of this document and the specifications of this product are subject to change without notice Roland DG Corp assumes no responsibility for any loss or damage relati...

Page 2: ...e power tools in damp or wet locations or expose them to rain Keep work area well lighted KEEP CHILDREN AWAY All visitors should be kept safe dis tance from work area MAKE WORKSHOP KID PROOF with padl...

Page 3: ...ore Starting Operations 35 Spindle Run in Warm up 35 Chapter 3 Basic Operation 37 3 1 Types of Emergency Stops to Ensure Safety 38 How to Perform an Emergency Stop 38 To Cancel an Emergency Stop 38 Em...

Page 4: ...of Menu Items 88 Main Menu 88 I O Menu Submenu 89 Others Menu Submenu 90 Adjustment Menu Submenu 91 Origin setting Menu 92 Pause Menu 93 Copy Menu 93 Chapter 6 Maintenance 95 6 1 Daily Care 96 Cleani...

Page 5: ...endix 107 8 1 Examples of Settings for Cutting Parameters 108 Example Settings 108 Tips for Fine tuning 108 8 2 Location of Power Rating and Serial Number Label 109 8 3 Interface Specifications 110 Se...

Page 6: ...spect to the home and all its furnishings as well to domestic animals or pets About the Symbols The symbol alerts the user to important instructions or warnings The specific meaning of the symbol is d...

Page 7: ...for which it is not intended or use the machine in an undue manner that exceeds its capacity Doing so may result in injury or fire Never use a cutting tool that has become dull Perform frequent maint...

Page 8: ...esium or any other such flammable material Fire may occur during cutting Keep open flame away from the work area Cutting waste may ignite Powdered material is extremely flammable and even metal materi...

Page 9: ...s or other articles have inadvertently been left behind Otherwise such articles may be thrown from the machine with force posing a risk of in jury Exercise caution to avoid being pinched or becoming c...

Page 10: ...g an extension cord or power strip use one that adequately satisfies the machine s ratings for voltage frequency and current Use of multiple electrical loads on a single electrical outlet or of a leng...

Page 11: ...he power cord plug and electrical outlet Never place any object on top or subject to damage Never bend or twist with undue force Never pull with undue force Never bundle bind or roll up Never allow to...

Page 12: ...o allow the fingers to become pinched when loading media or closing covers Never use a pneumatic blower This machine is not compatible with a pneumatic blower Cutting waste may get inside the machine...

Page 13: ...t autre effet ind sirable sur la maison tous les meubles et m me les animaux domestiques propos des symboles Le symbole attire l attention de l utilisateur sur les instructions importantes ou les aver...

Page 14: ...ive ou d une mani re qui d passe sa capacit Le non respect de cette consigne peut causer des blessures ou un incendie Ne jamais utiliser un outil de coupe mous s Proc der fr quemment aux travaux d ent...

Page 15: ...vent s enflammer Les mat riaux pulv ris s sont extr me ment inflammables et m me le m tal peut s enflammer Si un aspirateur est utilis pour ramasser les rognures de coupe faire preuve de prudence pour...

Page 16: ...n autre objet n a t laiss en place Si tel tait le cas ces objets pourraient tre projet s avec force hors de l appareil et causer des blessures ATTENTION Faire preuve de prudence pour viter l crasement...

Page 17: ...ectrique correctement et avec soin Ne jamais utiliser un article endommag car cela pourrait causer un incendie ou un choc lectrique Si une rallonge ou une bande d alimentation lectrique sont utilis es...

Page 18: ...risque de les endommager Ne jamais plier ni tordre le c ble avec une force excessive Ne jamais tirer sur le c ble ou la fiche avec une force excessive Ne jamais plier ni enrouler le c ble Ne jamais l...

Page 19: ...du couvercle Ne jamais utiliser d air sous pression Cet appareil n est pas con u pour tre nettoy l aide d un appareil soufflant Des rognures de coupe peuvent s infiltrer l int rieur et causer un ince...

Page 20: ...except for locations specified in this manual Install in a suitable location Install in a location that meets the specified conditions for temperature relative humidity and the like Install in a quie...

Page 21: ...ronic format manual This manual explains how to use the included program for three dimensional engraving and for creating reliefs It describes procedures ranging from how to design reliefs and the lik...

Page 22: ...20...

Page 23: ...21 Chapter 1 Getting Started 1 1 Machine Highlights 22 Features 22 1 2 Part Names and Functions 23 Front and Interior 23 Side 24...

Page 24: ...wide range of workpiece materials from plastics acrylics and other resin based materials to light metals such as aluminum and brass Designed for ease of use You control machine operation using a hand...

Page 25: ...Position of the Lock Lever Spindle unit Front cover To ensure safety opening this during engraving or spindle rotation causes an emergency stop to occur P 39 Emergency Stop Due to Opening or Closing...

Page 26: ...rnal equipment P 111 Expansion Connector Serial connector This is for connecting a serial RS 232Ccompliant cable P 32 Connecting a Computer Via a Communication Cable USB connector This is for connecti...

Page 27: ...Installation Environment 27 Unpacking 29 2 3 Cable Connections 30 Connecting the Handy Panel 30 Connecting the Power Cord 31 Connecting a Computer Via a Communication Cable 32 2 4 Selecting the Langu...

Page 28: ...g screw Hexagonal wrench Collet diameter 3 175 mm Collet diameter 4 36 mm 1 2 Hexagonal screwdriver Handy panel Adhesive sheet Vacuum adapter set User s Manual Software guide Roland Software Package R...

Page 29: ...ay catch fire WARNING Never install close to any flammable object or in a gas filled location Combustion or explosion may be a danger WARNING Never install out of doors or in any location where exposu...

Page 30: ...ight of Installation The height of installation should be 0 6 m 23 7 in or higher above the work floor This machine is desktop type Please decide the height of installation so that you can easily reac...

Page 31: ...e required when moving the machine to a different location Store them carefully so that they do not get misplaced WARNING Carry out these operations before you connect the power cord Inadvertent power...

Page 32: ...cting the Handy Panel Make sure the power to the machine is switched off before attempting to connect or disconnect cables Connecting the handy panel while the power is on makes the handy panel unusab...

Page 33: ...strip use one that adequately satisfies the machine s ratings for voltage frequency and current Use of multiple electrical loads on a single electrical outlet or of a lengthy extension cord may cause...

Page 34: ...nnect two or more machines to one computer Use a shielded USB cable having a length of 3 m 10 ft or less Never use a USB hub Serial cable Using a serial cable requires making the settings for the comm...

Page 35: ...ing the Language Selecting the Language Used for Text on the Display Screen Selecting the Language Used for Text on the Display Screen Close the front cover Hold down and turn on the power switch Use...

Page 36: ...34 Chapter 2 Installation and Setup 2 4 Selecting the Language Switch off the power switch OFF...

Page 37: ...ase After moving the machine and reinstalling it at a different location After replacing the spindle unit When using in a low temperature environment How to Perform Run in Warm up Operation Carry out...

Page 38: ...36...

Page 39: ...ng 40 How to Start the Machine 40 Shutdown 41 3 3 Using the Handy Panel 42 3 4 Moving the Cutter 43 Terms Indicating the Cutter Position 43 Viewing the Cutter Position 43 Manual Movement 44 Moving to...

Page 40: ...Emergency Stop Press the Emergency Stop button Operation stops immediately To Cancel an Emergency Stop Procedure Switch off the power switch Turn the button in the direction of the arrows Emergency St...

Page 41: ...le rotation causes an emergency stop to occur and the message shown below appears on the display screen Operation cannot be resumed by closing the front cover To resume switch off the power then start...

Page 42: ...When startup is complete the machine is ready for use Procedure Close the front cover Switch on the power switch A message like the one shown in the figure ap pears on the handy panel s display scree...

Page 43: ...isplay language to Japanese refer to the page indicated below and change the language setting P 33 Selecting the Language Used for Text on the Display Screen When initialization ends the screen change...

Page 44: ...the button down for one second or longer is not necessary Indication used in this manual P 47 Starting and Stopping Spindle Rotation X Y axis Origin Set button Thissetsthereferencepointforthecutting...

Page 45: ...igin point Z axis coordinate The distance along the Z axis from the origin point Viewing the Cutter Position The cutter position is displayed on the handy panel s main screen The figure below shows th...

Page 46: ...lding down or performs slow continuous movement Holding down while pressing and holding or performs rapid continuous movement Important This operation is not possible in the following cases When engra...

Page 47: ...Y Origin Point Home Position VIEW This is the inner left location on the workpiece table You use it in situa tionssuchaswhenmountingorremovingaworkpiece orwhenchecking the state of the workpiece Z0 Th...

Page 48: ...n When the front cover is open the screen shown in the figure below is displayed and the cutter doesn t move After three seconds the message disappears and the screen returns to the original menu 46 C...

Page 49: ...main screen press and hold for one second or longer A beep is heard and the spindle starts to turn Press The spindle stops turning a beep is heard This operation cannot be performed in the following s...

Page 50: ...the speed of spindle rotation turn on the handy panel The setting for the spindle speed can be made only on the machine Any setting made on the computer is ignored Slow Fast Spindle speed 48 Chapter 3...

Page 51: ...time The display screen shown at left appears Use to select VIEW Press to confirm Rotation of the spindle stops and the cutter moves to the VIEW position P 45 Moving to a Specific Position Automatica...

Page 52: ...Stopping Spindle Rotation Changing the spindle speed P 48 Adjusting the Spindle Speed Changing the feed rate of the cutter P 77 Adjusting the Cutter Feed Rate During Engraving Override Stopping Cutti...

Page 53: ...4 5 Cutter Installation Method 2 No Nose Unit 62 Installing a Character Cutter With No Nose Unit 62 4 6 Cutter Installation Method 3 Diamond Scraper 67 Installing a Diamond Scraper 67 4 7 Cutter Insta...

Page 54: ...Flow of Engraving Operations 1 Startup Switch on the power switch to start the machine P 40 How to Start the Machine 2 Mounting the Workpiece Mount the workpiece to engrave on the table P 54 Mounting...

Page 55: ...purpose and use the appropriate methods for installing the cutter and mak ing the settings Character cutter or flat cutter with the nose unit P 56 Cutter Installation Method 1 With Nose Unit Character...

Page 56: ...ury exercise caution When Using an Adhesive Sheet Affix the adhesive sheet to the work piece table then place the workpiece on the adhesive sheet and press down on it from above to secure it in place...

Page 57: ...utter Installation Method 1 Engraving plates of aluminum or brass Three dimensional engraving and creating reliefs using plastic materials P 62 Cutter Installation Method 2 Diamond scraper 3 Unsuitabl...

Page 58: ...nels Note Aluminum brass and other easily scratched workpieces are not suitable Automatic Z axis control On Spindle rotation On Lock lever position or This performs engraving using the nose unit When...

Page 59: ...with a wrench tighten loosely Use an appropriate solid collet for the cutter s diameter Fully tighten the solid collet Using two wrenches tighten the solid collet fully The appropriate tightening tor...

Page 60: ...ress Use to select ON The machine automatically determines the Z axis origin during cutting according to the height of the workpiece Press to confirm The message shown at left is displayed for three s...

Page 61: ...nto the cutter holder and bring the tip of the cutter intcon tact with the workpiece table When using a diameter 4 36 mm solid collet Be careful to orient the cutter correctly If cutter insertion is d...

Page 62: ...osition Storage methods for diameter 3 175 mm cutters When you want to perform repeated use while keeping the amount of extension of the cutter tip constant then once you ve decided on the amount of e...

Page 63: ...upper limit to the amount of height displacement that can be tracked Before you do the actual engraving carry out an engraving test to make sure the desired engraving can be accomplished Trackable un...

Page 64: ...utter Nose unit usage Not Used Suitable workpiece types Aluminum brass Automatic Z axis control Off Spindle rotation On Lock lever position This performs engraving without using the nose unit This met...

Page 65: ...obile with a wrench tighten loosely Use an appropriate solid collet for the cutter s diameter Fully tighten the solid collet Using two wrenches tighten the solid collet fully The appropriate tightenin...

Page 66: ...ss to confirm The message shown at left is displayed for three seconds and then the original screen returns Press several times to return to the main screen 4 Install the cutter and set the Z axis ori...

Page 67: ...n Secure the cutter in place Tighten the mounting screw for the cutter holder If cutter insertion is difficult Ifthecuttercatchesonthesolidcolletandisdifficult to insert loosening the cutter holder ma...

Page 68: ...eeping the amount of extension of the cutter tip constant then once you ve decided on the amount of extension we recommend removing the cutter holder and cutter from the spindle unit without separatin...

Page 69: ...ibing using a diamond scraper With scribing cutting is carried out by scraping the workpiece without rotating the spindle Because automatic Z control is set to on the cutting in depth for the workpiec...

Page 70: ...notbeusedwiththeincludedsolidcollet Provide a dedicated diamondscraper collet separately Fully tighten the solid collet Using two wrenches tighten the solid collet fully The appropriate tightening tor...

Page 71: ...displayed for three seconds and then the original screen returns Press Use and to select the value This makes the setting for the distance the cutter rises from the Z axis origin point during cutting...

Page 72: ...e to the work piece After inserting the diamond scraper tighten the cutter holder again Storage methods for diameter 3 175 mm cutters When you want to perform repeated use while keeping the amount of...

Page 73: ...ool The cutting tool is sharp To avoid injury exercise caution Type of cutter used End mill Nose unit usage Not used Suitable workpiece types Plastic materials Automatic Z axis control Off Spindle rot...

Page 74: ...n while holding the spindle unit immobile with a wrench tighten loosely Fully tighten the collet with end mill Using two wrenches tighten the collet fully The appropriate tightening torque is 3 2 N m...

Page 75: ...l screen returns Press several times to return to the main screen 4 Set the Z axis origin point Use and to move the end mill to a location above the work piece Next perform a small amount of cutting i...

Page 76: ...mill Press Use and to select Z0 Press to confirm The Z axis origin point is set Press The main display appears The coordinate values for Z is set to 0 This completes the installation of the end mill...

Page 77: ...et it to match the engraving data and the position of the mounted workpiece P 45 Moving to a Specific Position Automatically Procedure Install a cutter and mount a workpiece P 54 Mounting a Workpiece...

Page 78: ...r and perform engraving Mounting a Workpiece P 54 Mounting a Workpiece Cutter Installation P 56 through 74 Cutter Installation Method 1 through Cutter Installation Method 4 Setting the XY Origin Point...

Page 79: ...te range If a feed rate that falls outside the settable range is set by an override the actual feed rate is limited to the maximum or minimum feed rate Procedure While engraving is in progress press E...

Page 80: ...tting data that exceeds the machine s memory capacity 2 MB cannot be copied Procedure Send the cutting data from the computer and execute cutting Change the workpiece P 54 Mounting a Workpiece Press U...

Page 81: ...er 82 5 3 Surface Leveling of the Workpiece Table 83 5 4 Menu List 84 Main Menu 84 Submenus 85 Origin setting Menu 86 Pause Menu 86 Copy Menu 87 5 5 Description of Menu Items 88 Main Menu 88 I O Menu...

Page 82: ...burns Before Using the Vacuum Adapter Be Sure to Verify the Following Points Use a vacuum cleaner that allows adjustment of the suction force and is equipped with an overload protector To prevent fir...

Page 83: ...h can help keep scattering of cutting waste to a minimum P 44 Manual Movement Provideagaplargeenough to ensure no striking Top Hose Clamp Secure in place at the locations where the audible click is he...

Page 84: ...is origin point is determined by the height of the workpiece surface The setting applies greater pressure to the workpiece than When automatic Z control is set to OFF you set the lock lever at this po...

Page 85: ...speed of spindle rotation at the time surface leveling cutting starts is always 14 000 rpm Watch the status of cutting and modify this as required P 48 Adjusting the Spindle Speed p 62 Cutter Install...

Page 86: ...Chapter 5 Feature reference 5 4 Menu List Main Menu P 88 Main Menu Descriptions of Menu Items 80...

Page 87: ...85 Chapter 5 Feature reference Submenus P 89 I O Menu P 90 Others Menu P 91 Adjustment Menu 5 4 Menu List...

Page 88: ...86 Chapter 5 Feature reference Origin setting Menu P 92 Origin setting Menu Descriptions of Menu Items Pause Menu P 93 Pause Menu Descriptions of Menu Items 5 4 Menu List...

Page 89: ...87 Chapter 5 Feature reference Copy Menu P 93 Copy Menu Descriptions of Menu Items 5 4 Menu List...

Page 90: ...tting of the ZSPEED will be applied If there are any settings made with the computer such settings with the computer will be preferentially applied Default setting X and Y axis directions 2mm sec Z ax...

Page 91: ...switch off the machine s power and redo the operation from the beginning When this is set to SERI or AUTO the menu for setting the serial communication parameters appears Default setting AUTO Thismak...

Page 92: ...eate the engraving data When you re performing output from the included Windows based driver set this to 0 1mm Default setting 0 01 mm The cutter stops moving when a command is received that specifies...

Page 93: ...Spindle Maintenance Adjustment Menu Submenu P 85 Submenus You can apply correction for X and Y axis movement distances Default setting 100 Setting range 99 5 to 100 5 Executing this menu item performs...

Page 94: ...the Z0 posi tion This means that a change in the Z0 position makes the Z1 position change as well Because this cannot be set at a location higher than the Z0 position the value of the setting must be...

Page 95: ...ou can select an operation such as resuming or quitting cutting P 49 Pausing and Stopping Cutting This adjusts the feed rate of the cutter when cutting is paused P 77 Adjusting the Cutter Feed Rate Du...

Page 96: ...94...

Page 97: ...95 Chapter 6 Maintenance 6 1 Daily Care 96 Cleaning 96 Cleaning Inside the Front Cover 96 Cleaning Around the Spindle 97 6 2 Maintenance and Inspection 98 Spindle Maintenance 98...

Page 98: ...ary vacuum cleaner may cause danger of fire or explosion Check with the manufacturer of the vacuum cleaner When the safety of use cannot be determined clean using a brush or the like without using the...

Page 99: ...install the nose unit collet and cutter and remove any cutting waste that has collected in areas such as the spindle nose Cleaning Inside the Spindle Unit Cover Detach the spindle unit cover and clean...

Page 100: ...ge conditions but as a general guide you should replace them after every 2 000 hours of use This machine is provided with a feature for displaying the total working time of the spindle unit Refer to t...

Page 101: ...99 Chapter 7 Troubleshooting 7 1 Troubleshooting Engraving 100 7 2 Troubleshooting Operation 101 7 3 Responding to a Message 103 7 4 Responding to an Error Message 104...

Page 102: ...N with the lock lever at position P 62 Cutter Installation Method 2 p 82 The Position of the Lock Lever Is the cutter holder tool retaining screw or collet loose P 62 Cutter Installation Method 2 The...

Page 103: ...the connection to the computer is not made in the sequence described the driver may fail to be installed correctly Check again to ensure that the connection was made using the cor rect procedure Rola...

Page 104: ...of the operation If the machine did not receive all the engraving data engraving is carried out for the portion received and then the cutter rises and stops at a location away from the workpiece The m...

Page 105: ...Pause menu P 49 Pausing and Resuming Cutting Canceling data This is displayed if engraving data is sent during initialization After processing to delete the data finishes the message disap pears When...

Page 106: ...he lock lever for the spindle head After checking redo the operation from the beginning If this message continues to appear con tact your authorized Roland DG Corp dealer P 40 Starting and Quitting p...

Page 107: ...ion from the beginning If this message continues to appear contact your authorized Roland DG Corp dealer P 40 Starting and Quitting p 50 Stopping Cutting Wrong Number of Parameters The number of param...

Page 108: ...106...

Page 109: ...ion of Power Rating and Serial Number Label 109 8 3 Interface Specifications 110 Serial Connector 110 Expansion Connector 111 8 4 Main Unit Specification 112 Dimensions of Outline 112 Work area 113 Wo...

Page 110: ...ting in depth and the capacity of the cutter Refer to the following tips and try fine tuning the parameters Spindle Rotating Speed In general faster rotation provides increased cutting capacity Howeve...

Page 111: ...Serial Number This is required when you seek maintenance or support Power Rating Useanelectricaloutletthatmeetstherequire ments for voltage and frequency given here Provide a power supply whose amper...

Page 112: ...38400 Parity check Odd Even None Data bits 7 or 8 bits Stop bits 1 or 2 bits Handshake Hardware or Xon Xoff Signal number Terminal number Signal number Pin connection NC 25 13 NC NC 24 12 NC NC 23 11...

Page 113: ...3 Use only the 1 and 2 terminals Be sure to use the connector within the rated range shown above Do not apply an additional voltage to the con nector Do not short circuit the connector and earthing 24...

Page 114: ...Chapter 8 Appendix 112 8 4 Main Unit Specification Dimensions of Outline Unit mm...

Page 115: ...area Unit mm Z work area Unit mm Note Maximum workpiece thickness when the nose unit is used is 38 mm Note The area in which engraving can actually be performed the engraving area is restricted by the...

Page 116: ...114 Chapter 8 Appendix 8 4 Main Unit Specification Workpiece table Installation area Dimensional Drawing Unit mm...

Page 117: ...V 0 6 A 220 to 240 V Power consumption 122 W Operating noise During operation 60 dB A or less when not cutting during standby 40 dB A or less External dimensions Height x width x depth 393 x 616 x 591...

Page 118: ...to debe devolverse al centro de reciclaje m s cercano a su domicilio para su correcta eliminaci n No lo tire a la basura Deite fora separadamente este produto no seu centro de reciclagem local N o o d...

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