Rockwell Automation iTRAK, User Manual

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Rockwell Automation Publication 2198T-UM002C-EN-P - March 2019 109
Troubleshooting Chapter 6
17 0
Position Window Err: a mover is outside its
position window. Check or increase win
This error indicates that a mover is no longer within the window
between the command and actual position as specified by the
position window tag in the HMI. The following are possible causes.
• Mechanical failure
• Over-aggressive programming
• The following error set too low in the HMI.
The iTRAK_Control.Status.SectionNumberFaulted tag contains the
mover that is reporting this fault.
Check or increase the position window.
18 0
Sections are not connected correctly or too
many movers reported or NOT communicating
or wrong track length
This error indicates that there is a difference in track length or number
of active axes as downloaded from the control structure than what the
gateway is reporting. The following are possible causes.
• The control tags are set incorrectly.
• The motor modules are improperly cabled.
• Foreign magnetic material on the track is adding an extra mover.
• If there is a newly installed motor module on the track, this error
can indicate that the firmware in the newly installed motor
module does not match the firmware for the mover type that is
specified for that track.
If the iTRAK_Control.Status.SectionNumberFaulted tag = 0, then the
track length that is specified in iTRAK_Control.Data.TrackLength
doesn't match the track length the gateway calculated.
Otherwise, iTRAK_Control.Status.SectionNumberFaulted tag contains
the motor module that has reported this fault.
20
30
The iTRAK power supply has a fault. Check the
iTRAK power supply screen and gateway
terminal for details.
The iTRAK power supply is not in Running mode. Check the iTRAK
power supply screen for more information and acknowledge the fault.
31
The gateway failed to acknowledge the fault on the iTRAK power
supply. Check the iTRAK power supply wiring and acknowledge the
fault.
32
The gateway failed to enable the iTRAK power supply. Check the
iTRAK power supply wiring and acknowledge the fault.
34
The wiring of the iTRAK power supply is incorrect. Check the wiring
and reboot the gateway to clear the fault.
23
N/A N/A
During the download of the user-specified External Force
Compensation table, two adjacent entries were found to have the
same position value, which is not permitted. You must change at least
one of the position values, and re-trying the download of the External
Force Compensation table.
1 N/A
The External Force Compensation table contains more than six entries.
Six entries is the maximum.
24
N/A N/A
During the download of the user-specified External Current Limit
table, two adjacent entries were found to have the same position
value, which is not permitted. You must change at least one of the
position values, and re-trying the download of the External Current
Limit table.
1 N/A
The External Current Limit table contains more than six entries.Six
entries is the maximum.
Table 23 - iTRAK System Error Codes (Continued)
iTRAK_Control.Status.
GatewayFaultCode iTRAK_Control.Status.
SectionFaultCode Displayed Text Description and Solution