Quantum TC2201E, User Manual

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Chapter 4 Troubleshooting
Basic Verification
Quantum TC2201E User’s Guide 91
Verify Mapping
4
Verify that all desired devices have been discovered and mapped. If
using Indexed mapping, try swapping to Auto-assigned to see if this
solves the problem.
Verify Devices
4
It may be useful to connect the SCSI target devices you are attempting to
use to the native SCSI interface to verify that the devices are functional.
SCSI target devices can be connected to a host SCSI bus to verify they are
functional.
Verify Host
Configuration
4
In some cases, it may be that the iSCSI host bus adapter or host device
driver may not be working properly. Check the configuration of these
elements. It may be useful to check the release notes for the driver
provided to see if there are any specific issues or required configuration.
It may also be useful to ensure that you are using a current version of the
host bus adapter driver.
Verify HBA Device
Driver Information
4
Check the HBA device driver Readme.txt file for configuration specifics.
HBAs typically come with utility programs to view or change their
configurations.
Customer Support
4
If you are unable to resolve an issue, contact your authorized service
representative and ask for customer support.