![background image](http://html2.mh-extra.com/html/quantum/dxi4510/dxi4510_user-manual_3732247282.webp)
Appendix B: Troubleshooting
Common Problems and Solutions
258
Quantum DXi4000 User’s Guide
Table 11 Start-up Problems
Hardware Problems
describes corrective actions for problems occurring with the
system hardware.
Table 12 Hardware Problems
Problem
Corrective Action
FATAL ERROR Unable
to start SNFS!
Message displays.
Contact your Quantum Customer Support
FATAL ERROR Unable
to start blockpool!
Message displays.
Contact your Quantum Customer Support
Problem
Corrective Action
The system does not
power on.
Make sure the power cords are connected
to a grounded electrical outlet and the
power switches located on the back of the
power supplies are on. If the problem
persists, contact your Quantum Customer
Support representative to arrange for
service (see
One power supply is
not functioning.
Determine which power supply has failed by
observing the red fault LED on the power
supply. Contact your Quantum Customer
Support representative to arrange for
service (see
Both power supplies
are not functioning.
Determine which power supply has failed by
observing the red fault LED on the power
supply. Contact your Quantum Customer
Support representative to arrange for
service (see
Summary of Contents for DXi4510
Page 1: ...User s Guide Quantum DXi4000 6 67092 03 Rev A...
Page 16: ...Tables xvi Quantum DXi4000 User s Guide...
Page 24: ...Preface xxiv Quantum DXi4000 User s Guide...
Page 42: ...Chapter 1 DXi4000 System Description Network Segmentation 18 Quantum DXi4000 User s Guide...
Page 52: ...Chapter 2 Basic Operations Locating Serial Numbers 28 Quantum DXi4000 User s Guide...
Page 272: ...Chapter 10 DXi4000 Utilities Reboot Shutdown 248 Quantum DXi4000 User s Guide...
Page 288: ...Appendix B Troubleshooting Common Problems and Solutions 264 Quantum DXi4000 User s Guide...