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Chapter 8: DXi4000 Alerts
Service Tickets
134
Quantum DXi4000 User’s Guide
Figure 76 Ticket Analysis
3
In the
Analysis Information
box, enter all relevant information
about actions taken to resolve the issue.
4
Click
Apply
.
Sending a Service Ticket
Send a service ticket to send the ticket details to an e-mail address. You
can also add optional comments to the e-mail.
Note:
To enable the DXi4000 to send e-mail, you must specify an
outgoing e-mail server (see
To send a service ticket:
1
In the list of service tickets, click the ticket number.
2
Click
at the bottom of the page.
The
Email Ticket Information
section displays at the bottom of the
page (see
Ticket Analysis
Summary of Contents for DXi4510
Page 1: ...User s Guide Quantum DXi4000 6 67092 03 Rev A...
Page 16: ...Tables xvi Quantum DXi4000 User s Guide...
Page 24: ...Preface xxiv Quantum DXi4000 User s Guide...
Page 42: ...Chapter 1 DXi4000 System Description Network Segmentation 18 Quantum DXi4000 User s Guide...
Page 52: ...Chapter 2 Basic Operations Locating Serial Numbers 28 Quantum DXi4000 User s Guide...
Page 272: ...Chapter 10 DXi4000 Utilities Reboot Shutdown 248 Quantum DXi4000 User s Guide...
Page 288: ...Appendix B Troubleshooting Common Problems and Solutions 264 Quantum DXi4000 User s Guide...