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Chapter 10: Troubleshooting
Common Problems and Solutions
174
Quantum DXi4500 User’s Guide
Replication Problems
describes corrective actions for problems occurring with the
replication.
Table 26 Replication Problems
DXi4500 remote
management pages
are not visible.
IF you cannot connect to the DXi4500
remote management pages, verify that the
following network settings for the DXi4500
are correct:
• Hostname
• IP addresses
• Default gateway
• Subnet mask
• Domain name (optional)
An Ethernet cable is
removed during
normal operation.
The system will discontinue use of the
associated Ethernet port. A Service ticket
will be issued. The possibility of errors exist;
data corruption will not occur.
Reconnect the cable as soon as possible. It
is not necessary to power the system off.
Depending on the state of the system when
the Ethernet cable was removed,
replication, system management, or ingest
may need to be restarted.
Problem
Corrective Action
Problem
Explanation/Corrective Action
The replication was
paused, but the
replication is still in
process.
When you click
Pause
, the system will
continue to replicate the current tag or
block of information in process. The process
of completing the current tag replication
can take up to 15 minutes to complete.
Once that tag has completed replication the
system will pause and wait to resume.
Summary of Contents for DXi4500
Page 18: ...Preface xviii Quantum DXi4500 User s Guide...
Page 22: ...Preface xxii Quantum DXi4500 User s Guide...
Page 34: ...Chapter 1 DXi4500 System Description DXi Advanced Reporting 12 Quantum DXi4500 User s Guide...
Page 56: ...Chapter 3 DXi4500 Concepts Network Segmentation 34 Quantum DXi4500 User s Guide...
Page 146: ...Chapter 6 DXi4500 Status System 124 Quantum DXi4500 User s Guide...
Page 218: ...Appendix A DXi4500 System Specifications 196 Quantum DXi6500 User s Guide...