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Chapter 10: Troubleshooting
Common Problems and Solutions
Quantum DXi4500 User’s Guide
171
Start-up Problems
describes problems that can occur during system start-up.
Table 23 Start-up Problems
Problem
Corrective Action
FATAL ERROR Unable
to start SNFS!
Message displays.
Contact your Quantum Customer Support
representative (see
FATAL ERROR Unable
to start blockpool!
Message displays.
Contact your Quantum Customer Support
representative (see
Hardware Problems
describes corrective actions for problems occurring with the
system hardware.
Table 24 Hardware Problems
Problem
Corrective Action
The system does not
power on.
Make sure the power cords are connected
to a grounded electrical outlet and the
power switches located on the back of the
power supplies are on. If the problem
persists, contact your Quantum Customer
Support representative to arrange for
service (see
One power supply is
not functioning.
Determine which power supply has failed by
observing the red fault LED on the power
supply. Contact your Quantum Customer
Support representative to arrange for
service (see
Summary of Contents for DXi4500
Page 18: ...Preface xviii Quantum DXi4500 User s Guide...
Page 22: ...Preface xxii Quantum DXi4500 User s Guide...
Page 34: ...Chapter 1 DXi4500 System Description DXi Advanced Reporting 12 Quantum DXi4500 User s Guide...
Page 56: ...Chapter 3 DXi4500 Concepts Network Segmentation 34 Quantum DXi4500 User s Guide...
Page 146: ...Chapter 6 DXi4500 Status System 124 Quantum DXi4500 User s Guide...
Page 218: ...Appendix A DXi4500 System Specifications 196 Quantum DXi6500 User s Guide...