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Chapter 7: DXi4500 Alerts
Service Tickets
Quantum DXi4500 User’s Guide
129
Note:
You can click the
Ticket
,
Request ID
,
State
,
Priority
,
Last
Update
, and
Details
column headings to sort the rows in the
report by the data in the respective column. Click the column
heading again to invert the sorting sequence from ascending
order to descending order.
Table 22 Service Tickets
Column
Description
Ticket
Service ticket numbers.
Request ID
Request ID for the ticket.
State
Current status of the service ticket (
Open
or
Closed
).
Priority
Severity level of the problem described in the
service ticket (
Low
,
Middle
, or
High
).
Last
Updated
Date when the service ticket was last opened or
closed.
Details
Summary description of the problem reported by
the DXi4500.
2
To view details for a ticket, click the ticket number.
The
Ticket Details
display at the bottom of the screen (see
).
Summary of Contents for DXi4500
Page 18: ...Preface xviii Quantum DXi4500 User s Guide...
Page 22: ...Preface xxii Quantum DXi4500 User s Guide...
Page 34: ...Chapter 1 DXi4500 System Description DXi Advanced Reporting 12 Quantum DXi4500 User s Guide...
Page 56: ...Chapter 3 DXi4500 Concepts Network Segmentation 34 Quantum DXi4500 User s Guide...
Page 146: ...Chapter 6 DXi4500 Status System 124 Quantum DXi4500 User s Guide...
Page 218: ...Appendix A DXi4500 System Specifications 196 Quantum DXi6500 User s Guide...